Solving Media-Handling Problems

Troubleshooting

NOTE

Roll media

WARNING

Sheet media

Prints Do Not Stack

Properly in the

Media Bin

HP Designjet Printers minimum media size is A3 in portrait mode.

The Front Panel Keeps Indicating that Media Is Misaligned or Incorrectly Positioned

The roll may be loaded the wrong way. The paper should load over the roll toward you.

The media may be crumpled or warped or have irregular edges.

The paper may be loaded at an angle. The right-hand edge must be parallel to the blue line on the paper entry roller.

Ensure that the paper is wrapped tightly on the roll. This is a very important step to remember because if this is not done, the media may be loaded at an angle, causing the media to be rejected.

Perform the manual alignment procedure (Refer to the User’s Guide).

Check that the paper is correctly loaded onto the spindle.

It must be loaded with the right-hand edge against the blue perforated line on the Printer.

Align the media against the trailing edge coming out of the Printer.

The media may be crumpled or warped or may have irregular edges.

If you are using hand-cut media, the edges may not form a right- angle or they may be rough. Do not use hand-cut media. Use only purchased sheet media.

If the media you are trying to load is very slippery, hold the media with both hands, and gently push the media into the Printer until it buckles upwards in the middle, this will help the Printer to load it.

If the Overdrive is covered in dust, it will have problems picking

up the sheet media during the load process. Clean the Overdrive using the Platen Cleaning Utility ŸPage 9-7.

The Printer may be too close to the end of the roll. The natural curl near the end of the roll can cause stacking problems. Load a new roll or remove prints manually as they are completed.

If you are mixing prints or nesting sets of several different sizes, you may have stacking problems because of the different sizes of media in the bin.

HP DesignJet 5000 and 5500 Series Printers Service Manual

1-25

5000 specifications

The HP 5000 series is a distinguished line of wide-format printers by Hewlett-Packard, specifically designed to meet the demanding needs of professional graphics and technical printing. This series is renowned for its ability to produce high-quality prints with exceptional speed and precision, making it a popular choice for print service providers, architects, and engineers.

One of the standout features of the HP 5000 series is its use of HP's thermal inkjet technology, which ensures consistent, vibrant colors and sharp details. This innovative technology allows for precise droplet placement and control, resulting in prints that are both visually stunning and intricately detailed. Additionally, the printers utilize a range of high-capacity ink cartridges that provide an extended print life and fewer interruptions for users, enhancing overall productivity.

The HP 5000 series printers support a wide variety of media, accommodating everything from standard bond paper to heavyweight coated stocks. This versatility enables users to create a diverse array of printed materials, from posters and banners to detailed technical drawings. Coupled with high resolution capabilities, often exceeding 1200 dpi, the prints produced boast remarkable clarity and depth that meet industry standards.

Connectivity is another significant aspect of the HP 5000 series, as these printers come equipped with multiple interfaces, including USB and Ethernet, allowing for seamless integration into various production environments. They are also compatible with HP's DesignJet software, which simplifies the printing process and enables users to manage print jobs efficiently.

In terms of design, the HP 5000 series printers boast a compact footprint, making them suitable for a wide range of workspaces. Additionally, their user-friendly interface features an intuitive control panel that simplifies operation, even for less experienced users. The series also incorporates energy-efficient technologies that enhance sustainability without compromising performance.

Furthermore, with HP's dedication to environmental responsibility, the HP 5000 series printers are designed with recyclable materials and low energy consumption features, aligning with modern eco-friendly printing practices.

In summary, the HP 5000 series exemplifies the convergence of advanced technology, versatility, and user-focused design, making it an ideal choice for professionals who require high-quality, efficient printing solutions. Its exceptional performance, multiple connectivity options, and commitment to sustainability set it apart in the world of wide-format printing.