HP R1500 G3 UPS manual Troubleshooting, LED and audible alarm troubleshooting, 20?

Page 31

Troubleshooting

LED and audible alarm troubleshooting

Condition

Power On

On Battery

Overload

General

Audible alarm

Can alarm

 

 

LED

LED

LED

Alarm LED

 

be silenced

 

 

(green)

(yellow)

(red)

(red)

 

("Silencing

 

 

 

 

 

 

 

an audible

 

 

 

 

 

 

 

alarm" on

 

 

 

 

 

 

 

page 20)?

 

 

 

 

 

 

 

 

 

UPS operating from

On

Off

Off

Off

No audible alarm

N/A

 

utility

 

 

 

 

 

 

 

Buck mode (high

On

Off

Off

Off

No audible alarm

N/A

 

input voltage)

 

 

 

 

 

 

 

Boost mode (low

On

Off

Off

Off

No audible alarm

N/A

 

input voltage)

 

 

 

 

 

 

 

Over temperature

On

On

Off

Flashing

On—Continuous

No

 

condition

 

 

 

 

 

 

 

Battery test failure

Off

On

Off

Flashing

On—Continuous

Yes

 

Fan failure

On

Off

Off

Flashing

On—Continuous

No

 

 

 

 

 

 

 

 

 

Output short circuit

On

On

On

Flashing

On—Continuous

No

 

Power up failure from

Flashing

Flashing

Flashing

Flashing

On—3 beeps/10

No

 

a DC start—Low

 

 

 

 

seconds

 

 

battery (no utility

 

 

 

 

 

 

 

power)

 

 

 

 

 

 

 

Low battery (no utility

Off

On

Off

Off

On—2 second

No

 

power)

 

 

 

 

beep

 

 

Online—UPS power

On

Off

On

Off

On—1 second

No

 

capacity exceeded

 

 

 

 

beep

 

 

Overload timeout

Off

Off

On

Flashing

On—Continuous

No

 

On battery—Input

On

On

Off

Off

On—2 second

Yes

 

voltage is out of

 

 

 

 

beep

 

 

range

 

 

 

 

 

 

 

On battery—No

Off

On

Off

Off

On— 4 second

Yes

 

utility power

 

 

 

 

beep

 

 

 

 

 

 

 

 

 

 

On battery—Battery

Flashing

Off

Off

Flashing

On—Continuous

Yes

 

voltage condition

 

 

 

 

 

 

 

On

Off

On

On

Off

On—1 second

No

 

battery—Overload

 

 

 

 

beep

 

 

condition

 

 

 

 

 

 

 

On battery—Output

Off

Flashing

Off

Flashing

On—Continuous

No

 

voltage is out of

 

 

 

 

 

 

 

range

 

 

 

 

 

 

 

On battery—Output

Flashing

Flashing

Off

Flashing

On—Continuous

No

 

wave is abnormal

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting 31

Image 31
Contents Part Number August Edition HP R1500 G3 UPS User GuidePage Contents Ordering spares UPS spare parts list Hardware options Power Protector softwareBefore you contact HP HP contact information Electrostatic discharge UPS R1500 G3 overview Component identificationUPS front panel UPS front panel controls UPS front panel LED indicatorsDescription Function LED description UPS R1500 G3 NA/JPN/TWN rear panelDescription UPS R1500 G3 Intl rear panel Tools required InstallationPrecautions Preparing to install the hardwareReadying the equipment Installing the UPSConnecting the batteries Attaching the UPS front bezel Connecting the host computer Selecting the UPS voltage configurationConnecting the Network Transient Protectors Connecting devices to the UPS Connecting the UPS to utility powerPowering up the UPS Installing the optional UPS Network ModuleCharging the UPS batteries Installation Connecting the UPS Network Module Initiating a self-test Silencing an audible alarmUPS operations Modes of operationPowering down the UPS Important battery safety information MaintenanceRemoving the UPS front bezel Replacing the batteries UPS battery replacement procedure Battery care and storage guidelinesMaintenance Replacing the UPS Testing the new battery moduleReplacing the UPS option card Updating the UPS firmware Configuring a USB to serial converterReassigning the USB COM ports Maintenance Power Protector software Power managementPower management 20? TroubleshootingLED and audible alarm troubleshooting Alarm LED Be silenced Green Yellow RedUPS does not start UPS operates on battery onlyUPS frequently switches between utility and battery power UPS does not provide the expected backup timeUPS cannot communicate with the host computer Site wiring conditionUPS emits a slight clicking noise UPS output specifications SpecificationsUPS physical specifications UPS input specificationsOutput feature specifications Battery specificationsVoltage specifications Output tolerance specificationsSerial communications port pin assignment Battery runtimeEnvironmental specifications Pin number Signal name Function Direction from the UPSGND Hardware options UPS spare parts listSpares Ordering sparesBefore you contact HP Support and other resourcesHP contact information Pre-Failure Battery Warranty Warranty informationLimited warranty $250,000 Computer Load Protection GuaranteeRecommended duration of use Regulatory compliance identification numbers Regulatory compliance noticesFederal Communications Commission notice Class a equipment ModificationsCables Canadian notice Avis CanadienEuropean Union regulatory notice Japanese notice Bsmi notice Korean notice Power cord statement for Japan Battery replacement noticePreventing electrostatic discharge Electrostatic dischargeGrounding methods to prevent electrostatic discharge Acronyms and abbreviations Documentation feedback Index Maintenance 22 modifications, FCC notice