HP R1500 G3 UPS manual Warranty information, Limited warranty, Pre-Failure Battery Warranty

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Warranty information

Limited warranty

To back up the wide range of features offered with the UPS, a 3-year limited warranty is provided.

$250,000 Computer Load Protection Guarantee

In addition to the limited warranty, a $250,000 Computer Load Protection Guarantee (provided by the original equipment manufacturer) is offered.

IMPORTANT: The $250,000 Computer Load Protection Guarantee is offered only in The United States and Canada.

The $250,000 Computer Load Protection Guarantee only applies if:

•The UPS is plugged into a suitably grounded and wired outlet using no extension cords, adapters, other ground wires, or other electrical connections.

•The UPS installation complies with all applicable electrical and safety codes specified by the NEC.

•The UPS is used under normal operating conditions and users comply with all instructions and labels.

•The UPS is not damaged by accident (other than a utility power transient), misuse, or abuse. o The Guarantee applies only to the original end-user and is non-transferable.

o The Guarantee does not include reimbursement for or restoration of any data loss.

•The UPS is either connected directly to an enterprise class PDU, which is then connected directly to a server, workstation, or personal computer, or the UPS is connected directly to a server, workstation, or personal computer.

Pre-Failure Battery Warranty

The Pre-Failure Battery Warranty, standard on all UPS units, extends the advantage of a 3-year limited warranty by applying it to the battery before it actually fails. The Pre-Failure Battery Warranty ensures that the battery is replaced free of charge when a notification that the battery might fail is received from power protector software. The battery warranty coverage is 3 years for parts. The warranty for the first year of ownership includes parts and labor. If battery spares are not available for a particular UPS model, the entire UPS, including its battery, is replaced.

A Pre-Failure Battery warning is given 30 days before a battery failure. The warning is indicated in one or both of the following ways:

•An LED showing the battery is low

•Notification from power protector software

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Contents HP R1500 G3 UPS User Guide Part Number August EditionPage Contents Ordering spares UPS spare parts list Hardware options Power Protector softwareBefore you contact HP HP contact information Electrostatic discharge UPS R1500 G3 overview Component identificationUPS front panel UPS front panel controls UPS front panel LED indicatorsDescription Function LED description UPS R1500 G3 NA/JPN/TWN rear panelDescription UPS R1500 G3 Intl rear panel Installation PrecautionsPreparing to install the hardware Tools requiredInstalling the UPS Readying the equipmentConnecting the batteries Attaching the UPS front bezel Selecting the UPS voltage configuration Connecting the host computerConnecting the Network Transient Protectors Connecting the UPS to utility power Connecting devices to the UPSPowering up the UPS Installing the optional UPS Network ModuleCharging the UPS batteries Installation Connecting the UPS Network Module Silencing an audible alarm UPS operationsModes of operation Initiating a self-testPowering down the UPS Important battery safety information MaintenanceRemoving the UPS front bezel Replacing the batteries Battery care and storage guidelines UPS battery replacement procedureMaintenance Replacing the UPS Testing the new battery moduleReplacing the UPS option card Configuring a USB to serial converter Updating the UPS firmwareReassigning the USB COM ports Maintenance Power management Power Protector softwarePower management Troubleshooting LED and audible alarm troubleshootingAlarm LED Be silenced Green Yellow Red 20?UPS operates on battery only UPS frequently switches between utility and battery powerUPS does not provide the expected backup time UPS does not startUPS cannot communicate with the host computer Site wiring conditionUPS emits a slight clicking noise Specifications UPS physical specificationsUPS input specifications UPS output specificationsBattery specifications Voltage specificationsOutput tolerance specifications Output feature specificationsBattery runtime Environmental specificationsPin number Signal name Function Direction from the UPS Serial communications port pin assignmentGND UPS spare parts list SparesOrdering spares Hardware optionsBefore you contact HP Support and other resourcesHP contact information Warranty information Limited warranty$250,000 Computer Load Protection Guarantee Pre-Failure Battery WarrantyRecommended duration of use Regulatory compliance identification numbers Regulatory compliance noticesFederal Communications Commission notice Modifications CablesCanadian notice Avis Canadien Class a equipmentEuropean Union regulatory notice Japanese notice Bsmi notice Korean notice Battery replacement notice Power cord statement for JapanPreventing electrostatic discharge Electrostatic dischargeGrounding methods to prevent electrostatic discharge Acronyms and abbreviations Documentation feedback Index Maintenance 22 modifications, FCC notice