HP rp5000 Base Model Point of Sale, rp5000 Point of Sale manual Troubleshooting

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Troubleshooting

■Purchase date on invoice

■Condition under which the problem occurred

■Error messages received

■Hardware configuration

■Hardware and software you are using

User Guide

www.hp.com

A–3

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Contents User Guide User Guide Contents Operating the Scanner Product Features Identifying Barcode Scanner Components Important Safety Information Safety and Maintenance GuidelinesAvoid extreme wrist angles Avoid Bending Maintenance Guidelines Safety and Maintenance Guidelines Connecting the USB Interface Cable Setting Up the ScannerRemoving the USB Interface Cable Assembling the StandScrew Mount Mounting the StandTape Mount Setting Up the USB InterfaceUSB Host Default Parameters USB Default ParametersUSB Country Keyboard Types Country Codes Parameters DescriptionsSetting Up the Scanner Setting Up the Scanner Setting Up the Scanner USB Keystroke Delay USB Caps Lock Override USB Ignore Unknown Characters USB Keyboard FN 1 Substitution Emulate KeypadSimulated Caps Lock Function Key MappingConvert Case Prefix/Suffix Full Ascii Code Keystroke Value Encode Char USB Ascii Character SetCtrl P Prefix/Suffix Full Ascii Code Keystroke Value Encode Char Prefix/Suffix Full Ascii Code Keystroke Value Encode Char Prefix/Suffix Full Ascii Code Keystroke Value Encode Char Prefix/Suffix Full Ascii Code Keystroke Value Encode Char ALT Keys Keystroke ALT G Other Value Keystroke F1 Keys Keystroke Setting Up the Scanner Keypad Keystroke Extended Keystroke Keypad Defining Beeper Sequences Operating the ScannerParameter Menu Scanning Standard Beeper Definitions Beeper Sequence IndicationStandard Beeper Definitions Defining LED IndicatorsBeeper Sequence Indication Standard LED Definitions Scanning in Hand-Held ModeAiming the Scanner Scanning in Hands-Free Mode Scanning Sequence Examples Programming User PreferencesUser Preferences Default Parameters Errors While ScanningUser Preferences Default Parameter User Preferences Set Default ParameterBeeper Tone Beeper Volume Power Mode Laser On Time Beep After Good Decode Solving Common Problems TroubleshootingProblem Possible Cause Solution Using the Worldwide Web Preparing to Call Technical Support Troubleshooting Troubleshooting HP USB Barcode Scanner Technical SpecificationsESD Decode Zone Technical Specifications

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