HP NetVectra N30, NetVectra N20 manual If Your Keyboard Does Not Work

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2 Troubleshooting Your PC

If Your PC Does Not Start Properly

If Your Keyboard Does Not Work

1Ensure that the keyboard is correctly connected to the PC.

2Ensure that no keys are stuck on the keyboard.

3Ensure that no liquids have been spilled on the keyboard.

4If you turn on your PC, the operating system boots, the keyboard is correctly connected and does not work, the power-on password may be set to “keyboard locked”. You will need to enter a password to unlock the keyboard (and mouse).

If your Mouse Does Not Work

1Ensure that the mouse is correctly connected to the PC.

2Ensure the mouse driver supplied with the preloaded software is installed correctly.

3Clean the mouse ball and rollers.

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Contents Page Hewlett-Packard Company User’s Guide Important Ergonomic Information Who this Manual is ForReplace only with the same or equivalent type recommended by Important Safety Information Setting Up and Using Your PC Unpacking Your PC Mounting Your PC RJ-45 UTP Connecting Your PC AccessoriesConnecting the Power Cables Using Power Management Starting Your PC for the First Time Additional Information and Help Troubleshooting Your PC If Your PC Does Not Start Properly Monitor ProblemsIf Your Keyboard Does Not Work Hewlett Packard Support and Information Services HP Setup ProgramWorking in Comfort About Repetitive Strain Injury Your Chair What can I do to avoid RSI?Working in Comfort Seat Back Tilt Height Seat Pan Tilt Your HP Monitor Monitor Use Specifications Your HP Keyboard Mice and Other Input Devices Working in Comfort General Comfort and Safety ChecklistSufficient room under the work surface for your legs OverallWorking in Comfort Page Declaration of Conformity Regulatory InformationVCCI-B FCC for USA only Hinweis für Deutschland Geräuschemission Recycling Your PCHP Software Product License Agreement HP Software Product Limited Warranty Rev /03/98 Power Consumption Part Number D8041-90001 Printed