HP FP15, FP7317 manual Troubleshooting, Solving Common Problems

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Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions.

Problem

Possible Cause

Solution

 

 

 

Screen is blank.

Power cord is

Connect the power cord.

 

disconnected.

 

 

 

 

 

Power switch is turned

Turn on the power.

 

off.

 

 

 

 

 

Video cable is

Connect the video cable

 

improperly connected.

properly. Refer to Chapter 3,

 

 

Setting Up the Monitor, for

 

 

more information.

 

 

 

 

Screen blanking utility is

Depress any key on the

 

active.

keyboard or move the

 

 

mouse to inactivate the

 

 

screen blanking utility.

 

 

 

User’s Guide

A–1

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Contents Document Part Number User’s GuidePage Contents LCD Monitor Quality and Pixel Policy Vf15, FP15, L1502, f1523, and FP5315 Models Product FeaturesVf17, FP17, L1702, f1723, and FP7317 Models EPA Energy Star Important Safety Information Safety and Maintenance GuidelinesMaintenance Guidelines Safety and Maintenance Guidelines Shipping the Monitor Cleaning the MonitorInstalling the Monitor Pedestal Setting Up the MonitorInserting the Monitor into the Pedestal Base Connecting the Monitor Connecting the Audio Cable Tilting the Monitor Removing the Monitor Base Remove the monitor base from the monitor Mounting the Monitor Operating the Monitor Installing the Information FilesControl Function Front Panel ComponentsNo. Control Function Adjusting Monitor Settings Basic OSD Menu Levels Using the On-Screen DisplayAdvanced OSD Menu Levels Factory Reset Advanced OSD Menu Levels Level Factory ResetOptimizing Digital Conversion Adjusting Screen QualityIdentifying Monitor Conditions Sleep Timer Mode Operating the Monitor Solving Common Problems TroubleshootingUsing the Worldwide Web Preparing to call Technical Support Inch Flat Panel Monitors Technical SpecificationsTechnical Specifications Display Inches 43.18 cm Type Entering User Modes Energy Saver FeatureTechnical Specifications Federal Communications Commission Notice Agency Regulatory NoticesModifications Cables Japanese Notice Canadian NoticeAvis Canadien European NoticeKorean Notice EPA Energy Star Compliance Power Cord Set RequirementsAgency Regulatory Notices LCD Monitor Quality and Pixel Policy LCD Monitor Quality and Pixel Policy