HP 500B VS695UT 515B manual Solving Power Problems, Poor performance is experienced Cause Solution

Page 83

Poor performance is experienced.

Cause

Solution

 

 

 

Processor is hot.

1.

Make sure airflow to the computer is not blocked. Leave

 

 

a 10.2-cm (4-inch) clearance on all vented sides of the

 

 

computer and above the monitor to permit the required

 

 

airflow.

 

2.

Make sure fans are connected and working properly

 

 

(some fans only operate when needed).

 

3.

Make sure the processor heat sink is installed properly.

 

 

Hard drive is full.

Transfer data from the hard drive to create more space on

 

the hard drive. Run the windows disk-cleanup utility to clear

 

some space on the hard drive. Uninstall applications that are

 

not being used.

 

 

Low on memory.

Add more memory.

 

 

 

Too many applications running.

1.

Close unnecessary applications to free up memory.

 

2.

Add more memory. Some applications run in the

 

 

background and can be closed by right-clicking on their

 

 

corresponding icons in the task tray.

 

 

 

The computer is beeping and will not start.

Cause

Solution

A hardware error has occurred during POST and the computer is beeping a code.

See POST Error/Warning Messages on page 68 to interpret the error code.

Solving Power Problems

Common causes and solutions for power problems are listed in the following table.

The computer will not turn on.

Cause

Solution

Cables to the external power source are unplugged.

Check that the cables connecting the computer to the external power source are plugged in properly, and that the wall outlet is active.

The voltage selector switch on the rear of the computer chassis (some models) is not switched to the correct line voltage (115V or 230V).

Select the proper AC voltage using the selector switch.

A defective PCI card has been installed.

Remove any expansion board that was just installed.

 

 

Solving Power Problems

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Contents Maintenance & Service Guide Page About This Book Iv About This Book Table of contents Appendix a Computer F10 Setup USB 102 HP 500B/505B Product DescriptionChassis Designations Compaq 500B/505B, Compaq 510B/515B Product Description Preparation for Disassembly Removal and Replacement Procedures Microtower MT Chassis2Removing the Computer Access Panel Access PanelPage 4Removing the Front Bezel Front BezelPage DDR3-SDRAM DIMMs MemoryDescription Socket Color Populating Dimm Sockets1DIMM Socket Locations 8DIMM locations 500B shown Memory Installing Memory ModulesPage Item Description Expansion Cards2Expansion Slot Locations PCI Express x1 expansion slot PCI expansion slot 14Removing the bracket cover Expansion Cards Page 18Lifting the card from the computer Expansion Cards Page Page Page 3Cable connections 500B/510B Connector Name Connector Color DescriptionCable Management Cable Connections4Cable connections 505B/515B Drives Installing Additional Drives5System Board Drive Connections System Board Drive ConnectionsRemoving an Optical Drive Page Replacing an Optical Drive Removing a Hard Drive 36Disconnecting the hard drive cables Drives Page Replacing a Hard Drive Page Front I/O and USB Panel Housing Assembly Remove the optical drive Removing an Optical Drive on Power Switch/LED AssemblySystem Fan Heat sink assembly Intel Model 500B/510B Heat sink assembly AMD Model 505B/515B Processor Intel Model 500B/510B Page Processor AMD Model 505B/515B Power Supply Page 52Disconnecting the power cable Power Supply Page 56Removing the power supply screws Power Supply Page System Board 59Power supply securing featuresBattery Type 1 Battery Holder Type 3 Battery Holder Type 2 Battery HolderPage Using Computer Setup F10 Utilities Computer F10 SetupModel 500B/510B Computer Setup F10 Utilities Table A-1Computer Setup-Main Computer Setup-MainTable A-2Computer Setup-Advanced Computer Setup-AdvancedTable A-3Computer Setup-Power Computer Setup-PowerSavings S5 Maximum PowerTable A-4Computer Setup-Boot Computer Setup-BootTable A-5Computer Setup-Exit Model 505B/515B Computer Setup F10 UtilitiesComputer Setup-Exit Table A-6Computer Setup-Main Table A-7Computer Setup-Advanced Other Table A-8Computer Setup-PowerPassword Appendix a Computer F10 Setup Boot Priority Network Group Boot Table A-9Computer Setup-BootScreen Boot Device Priority Priority CD-ROM Group BootTable A-10Computer Setup-Exit Beeps Diagnosis Recommended action DiagnosticsInterpreting Diagnostic Beep Codes Table B-1Diagnostic Beep CodesState LED Status LED CodesReason Result Accessing HP Insight DiagnosticsTesting Memory Modules Defective Post Error/Warning MessagesImproperly installed Using the Setup Utility Power Button/Power Button LEDClearing Cmos Bios UpdatesPage Safety and Comfort Before You Call for Technical Support Troubleshooting Without DiagnosticsHelpful Hints Computer date and time display is incorrect Cause Solving General ProblemsComputer will not turn on Cause Solving Power ProblemsPoor performance is experienced Cause Solution Computer is beeping and will not start CauseDrive not found identified Cause Solution Solving Hard Drive ProblemsSolving Media Card Reader Problems Picture is broken up, rolls, jitters, or flashes Cause Solving Display ProblemsBlank screen no video Cause Solution No sound Cause Solving Audio ProblemsSolving Keyboard and Mouse Problems Sound cuts in and out CauseDiagnostics reports a failure Cause Solving Network ProblemsSolving Memory Problems Solving Memory ProblemsSolving CD-ROM and DVD Problems USB device is not recognized by the computer Cause Solving Front Panel Component ProblemsHeadphone or microphone is not working Cause Solution Ethernet BNC Connector Pin AssignmentsPin Power for CPU Connector and Icon Pin SignalLine-in Audio Pin SignalMicrophone HeadphoneMonitor Pin PowerConnector Signal PinPCI Express X1, x4, x8, and x16 PCI Express Connector Pin a SignalX1, x4, x8, and x16 PCI Express Connector Pin B Signal GND PRSNT2# Rsvd Relative Humidity Event 55% 40% 10% Routine Care and Disassembly PreparationElectrostatic Discharge Information Generating StaticStatic Shielding Protection Levels Preventing Electrostatic Damage to EquipmentPersonal Grounding Methods and Equipment Method Voltage Grounding the Work AreaRecommended Materials and Equipment Operating Guidelines Routine Care General Cleaning Safety PrecautionsCleaning the Computer Case Cleaning the KeyboardPower Supply Fan Service ConsiderationsCleaning the Monitor Cleaning the MouseHard Drives Cables and ConnectorsTools and Software Requirements ScrewsLithium Coin Cell Battery Sata Hard Drive Cables Serial ATA Sata Drive Guidelines and FeaturesSerial ATA Hard Drive Characteristics Sata Hard DrivesHard Drive Capacities Smart ATA DrivesGeneral Requirements Power Cord Set RequirementsJapanese Power Cord Requirements Country Accrediting Agency Country-Specific RequirementsTable H-1Specifications SpecificationsAcoustic noise Index Symbols/NumericsSata