HP 500B VS695UT 515B, 500B VS695UT VS695UT#ABA, 500B VS695UT 505B manual Solving Memory Problems

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Diagnostics reports a failure.

Cause

Solution

Network controller interrupt is shared with an expansion board.

Under the Computer Setup Advanced menu, change the resource settings for the board. Check that they are different from those of the network controller.

The network controller is defective.

Disable the integrated network controller from the setup utility and install a new network interface card.

Network controller stops working without apparent cause.

Cause	Solution

The files containing the network drivers are corrupted.	Reinstall the network drivers.

The cable is not securely connected.

Ensure that the cable is securely attached to the network connector and that the other end of the cable is securely attached to the correct device.

The network is temporarily unavailable.

Contact the network administrator to find out the status of the network.

Cannot connect to network server when attempting Remote System Installation.

Cause

Solution

The network controller is not configured properly.

Verify that the computer is properly connected to the network, that a DHCP Server is present, and that the Remote System Installation Server contains drivers for the network controller.

Solving Memory Problems

If you encounter memory problems, some common causes and solutions are listed in the following table.

System will not boot or does not function properly after installing additional memory modules.

Cause

Solution

Memory module is not the correct type or speed grade for the system or the new memory module is not seated properly.

Replace module with the correct industry-standard device for the computer. Do not mix ECC and non-ECC memory modules.

The memory module is not correctly seated.	Open the casing and reseat the DIMM.

Solving Memory Problems

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Contents Maintenance & Service Guide Page About This Book Iv About This Book Table of contents Appendix a Computer F10 Setup USB 102 HP 500B/505B Product DescriptionChassis Designations Compaq 500B/505B, Compaq 510B/515B Product Description Preparation for Disassembly Removal and Replacement Procedures Microtower MT Chassis2Removing the Computer Access Panel Access PanelPage 4Removing the Front Bezel Front BezelPage DDR3-SDRAM DIMMs MemoryDescription Socket Color Populating Dimm Sockets1DIMM Socket Locations 8DIMM locations 500B shown Memory Installing Memory ModulesPage Item Description Expansion Cards2Expansion Slot Locations PCI Express x1 expansion slot PCI expansion slot 14Removing the bracket cover Expansion Cards Page 18Lifting the card from the computer Expansion Cards Page Page Page Cable Management Connector Name Connector Color DescriptionCable Connections 3Cable connections 500B/510B4Cable connections 505B/515B Drives Installing Additional Drives5System Board Drive Connections System Board Drive ConnectionsRemoving an Optical Drive Page Replacing an Optical Drive Removing a Hard Drive 36Disconnecting the hard drive cables Drives Page Replacing a Hard Drive Page Front I/O and USB Panel Housing Assembly Remove the optical drive Removing an Optical Drive on Power Switch/LED AssemblySystem Fan Heat sink assembly Intel Model 500B/510B Heat sink assembly AMD Model 505B/515B Processor Intel Model 500B/510B Page Processor AMD Model 505B/515B Power Supply Page 52Disconnecting the power cable Power Supply Page 56Removing the power supply screws Power Supply Page System Board 59Power supply securing featuresBattery Type 1 Battery Holder Type 3 Battery Holder Type 2 Battery HolderPage Using Computer Setup F10 Utilities Computer F10 SetupModel 500B/510B Computer Setup F10 Utilities Table A-1Computer Setup-Main Computer Setup-MainTable A-2Computer Setup-Advanced Computer Setup-AdvancedTable A-3Computer Setup-Power Computer Setup-PowerSavings S5 Maximum PowerTable A-4Computer Setup-Boot Computer Setup-BootTable A-5Computer Setup-Exit Model 505B/515B Computer Setup F10 UtilitiesComputer Setup-Exit Table A-6Computer Setup-Main Table A-7Computer Setup-Advanced Other Table A-8Computer Setup-PowerPassword Appendix a Computer F10 Setup Screen Boot Device Priority Table A-9Computer Setup-BootPriority CD-ROM Group Boot Boot Priority Network Group BootTable A-10Computer Setup-Exit Interpreting Diagnostic Beep Codes DiagnosticsTable B-1Diagnostic Beep Codes Beeps Diagnosis Recommended actionState LED Status LED CodesReason Result Accessing HP Insight DiagnosticsTesting Memory Modules Defective Post Error/Warning MessagesImproperly installed Using the Setup Utility Power Button/Power Button LEDClearing Cmos Bios UpdatesPage Safety and Comfort Before You Call for Technical Support Troubleshooting Without DiagnosticsHelpful Hints Computer date and time display is incorrect Cause Solving General ProblemsPoor performance is experienced Cause Solution Solving Power ProblemsComputer is beeping and will not start Cause Computer will not turn on CauseDrive not found identified Cause Solution Solving Hard Drive ProblemsSolving Media Card Reader Problems Picture is broken up, rolls, jitters, or flashes Cause Solving Display ProblemsBlank screen no video Cause Solution Solving Keyboard and Mouse Problems Solving Audio ProblemsSound cuts in and out Cause No sound CauseDiagnostics reports a failure Cause Solving Network ProblemsSolving Memory Problems Solving Memory ProblemsSolving CD-ROM and DVD Problems USB device is not recognized by the computer Cause Solving Front Panel Component ProblemsHeadphone or microphone is not working Cause Solution Pin Power for CPU Connector Pin AssignmentsConnector and Icon Pin Signal Ethernet BNCMicrophone Pin SignalHeadphone Line-in AudioConnector Pin PowerSignal Pin MonitorPCI Express X1, x4, x8, and x16 PCI Express Connector Pin a SignalX1, x4, x8, and x16 PCI Express Connector Pin B Signal GND PRSNT2# Rsvd Electrostatic Discharge Information Routine Care and Disassembly PreparationGenerating Static Relative Humidity Event 55% 40% 10%Static Shielding Protection Levels Preventing Electrostatic Damage to EquipmentPersonal Grounding Methods and Equipment Method Voltage Grounding the Work AreaRecommended Materials and Equipment Operating Guidelines Cleaning the Computer Case General Cleaning Safety PrecautionsCleaning the Keyboard Routine CareCleaning the Monitor Service ConsiderationsCleaning the Mouse Power Supply FanTools and Software Requirements Cables and ConnectorsScrews Hard DrivesLithium Coin Cell Battery Serial ATA Hard Drive Characteristics Serial ATA Sata Drive Guidelines and FeaturesSata Hard Drives Sata Hard Drive CablesHard Drive Capacities Smart ATA DrivesGeneral Requirements Power Cord Set RequirementsJapanese Power Cord Requirements Country Accrediting Agency Country-Specific RequirementsTable H-1Specifications SpecificationsAcoustic noise Index Symbols/NumericsSata