8 Backing up, restoring, and recovering
This chapter provides information about the following processes. The information in the chapter is standard procedure for most models.
●Creating recovery media and backups
●Restoring and recovering your system
For additional information, refer to the HP Support Assistant.
▲From the Start screen, type support, and then select the HP Support Assistant app.
- or -
From the Windows desktop, click the question mark icon in the notification area, at the far right of the taskbar.
Creating recovery media and backups (select models only)
●Use HP Recovery Manager after you successfully set up the computer, to create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.
For information on creating recovery media, see Creating HP Recovery media (select models only) on page 46. For information on the recovery options that are available using the recovery media, see Recovering using HP Recovery Manager (select models only) on page 48
●Use Windows tools to create system restore points and create backups of personal information.
Creating HP Recovery media (select models only)
HP Recovery Manager is a software program that allows you to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory and then configures the settings for the programs. HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive.
●Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and keep them in a safe place.
●HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required.
●To create recovery discs, your computer must have an optical drive with DVD writer capability, and you must use only
●If your computer does not include an integrated optical drive with DVD writer capability, but you would like to create DVD recovery media, you can use an external optical drive (purchased separately) to create recovery discs, or you can obtain recovery discs for your computer from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and
46 Chapter 8 Backing up, restoring, and recovering