HP V5213TU, V5224TU, V5221TU, V5221EA Routine Care, Troubleshooting, Electrostatic Discharge, 163

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	Installing a BIOS update	140
	Downloading and installing other software	141
	System recovery	142
	Safeguarding your information	142
	Using System Restore	142
	Creating a restore point	142
	Restoring to a restore point	143
	Reinstalling applications	143
	Reinstalling applications from the hard drive	143
	Reinstalling applications from discs	143
	Repairing the operating system	144
	Reinstalling the operating system	145
	Back up your system	145
	Reinstall the operating system	146
	Reinstalling device drivers and other software	147
	Update reinstalled software	147
14	Routine Care
	Hardware maintenance	149
	Battery pack	150
	Disposing of a used battery pack	150
	TouchPad and keyboard	151
	Display	151
	Drives	152
	Using Disk Defragmenter	152
	Using Disk Cleanup	152
	Regular tune-ups	153
	Traveling and shipping	154
15	Troubleshooting
	Quick checklist	155
	The computer will not start up	155
	The computer screen is blank	156
	The software is functioning abnormally	156
	The computer is turned on, but is not responding	157
	The computer is extremely warm	157
	An external device is not working	157
	The computer cannot connect to a wireless local area network (WLAN)	158
	Customer Care	159
	Preparing to contact Customer Care	159
	Contacting Customer Care by e-mail or telephone	159
	Taking the computer to a service partner	159
16	Electrostatic Discharge
	Preventing electrostatic discharge	161
	Handling drives	161
	Handling internal components	161
	Grounding methods	162
Index		163

viii

ENWW

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Contents Page Page Table of contents Power Drives MultimediaWireless Select Models Only External Media CardsExternal Devices Memory ModulesSetup Utility Software Update and RecoveryModem and Local Area Network SecurityTroubleshooting Routine CareElectrostatic Discharge 163Enww Enww Components Select Hardware tab Device ManagerComponent Description Top componentsKeys TouchPad Buttons and switches Lights Front components Display componentsComponentDescription Rear componentsRight-side components Enww Left-side components Bottom components Wireless antennae select models only Additional hardware components Labels Specifications Rated input powerInput Power Rating Operating environmentExpansion port input/output signals Feature SupportEnww TouchPad and Keyboard TouchPadSetting TouchPad preferences Using the TouchPadUsing an external mouse Keyboard HotkeysHotkey procedures Hotkey quick referenceDisplay and clear system information fn+esc Function Key CombinationOpen a Web browser fn+f3 Open the Help and Support Center fn+f1Open the Print Options window fn+f2 Switch the screen image fn+f4 Initiate standby fn+f5Initiate QuickLock fn+f6 Decrease screen brightness fn+f7Increase screen brightness fn+f8 Play, pause or resume an audio CD or a DVD fn+f9Using the embedded numeric keypad KeypadsEnabling and disabling the embedded numeric keypad ComponentEnabling or disabling num lock mode as you work Using an external numeric keypadSwitching key functions on the embedded numeric keypad TouchPad and Keyboard Power Power control and light locationsPower Power sources Task Recommended power sourceConnecting the AC adapter Hibernation Standby and hibernationStandby Initiating standby, hibernation or shutdown When you leave your workWhen a reliable power supply is unavailable Enww Default power settings Using emergency shutdown proceduresTask Procedure Result Turning the computer or display on or offTask Procedure Initiating or resuming from standbyInitiating or restoring from hibernation HibernateDisplaying the Power Meter icon Power optionsAccessing Power Options Properties Setting or changing a power scheme Setting a security promptProcessor performance controls Battery packs Inserting or removing a battery packCharging a battery pack Monitoring the charge of the battery pack Interpreting charge indicatorsObtaining accurate charge information Displaying charge information on the screenManaging low-battery conditions Identifying low-battery conditionsLow-battery condition Critical low-battery conditionResolving low-battery conditions When external power is availableWhen a charged battery pack is available When no power source is availableCalibrating a battery pack When to calibrateHow to calibrate Charging the battery packDischarging the battery pack Recharging the battery pack Conserving battery powerConserving power as you work Selecting power conservation settings Storing a battery packDisposing of a used battery pack Drives Drive careIDE drive light Hard drive Enww Tighten the hard drive cover screws Optical drives DVD-ROM ±RW/RInserting an optical disc Removing an optical disc with power Removing an optical disc without power Avoiding standby or hibernation Using the optical drive Identifying the installed optical driveMultimedia Multimedia hardwareInserting an optical disc Removing an optical disc with power Removing an optical disc without power Using media activity hotkeys Using the audio features Using S/PDIF digital audio select models only Using the audio-in microphone jackUsing the audio-out headphone jack Adjusting the volume Using the video features Using the external monitor portUsing the S-Video-out jack Remote control select models only HP Mobile Remote Control PC Card versionInserting the battery PC Card version Enww Storing the remote control in the PC Card slot Button quick reference PC Card version Media playing, press to pause the media Button Function in Microsoft Windows BackHP Mobile Remote Control PC Card version component functions HP Mobile Remote Control ExpressCard version Inserting the battery ExpressCard versionEnww Storing the remote control in the ExpressCard slot Button quick reference ExpressCard version Press to stop the current media activity, such as Press to go back to the previous track or chapter Troubleshooting the remote control Problem Possible solutionMultimedia software Identifying preinstalled multimedia softwareInstalling multimedia software from a CD select models only Using multimedia software Protecting playback Protecting the CD or DVD write processChanging DVD region settings Observing the copyright warningMultimedia External Media Cards Media Reader cards select models onlyInserting a digital card Stopping or removing a digital card Configuring a PC Card PC Cards select models onlyInserting a PC Card Stopping or removing a PC CardEnww Selecting an ExpressCard Configuring an ExpressCardExpressCards Inserting an ExpressCard Enww Stopping or removing an ExpressCard External Devices Using a USB deviceConnecting a USB device Stopping a USB device Required USB softwareUsing a 1394 device select models only Connecting a 1394 deviceStopping a 1394 device Required 1394 softwareUsing the expansion port Memory Modules Adding or replacing memory modulesEnww Enww Enww Effects of increasing memory Video memory settings select models only Identifying an 802.11 wireless device Wireless Select Models OnlyWireless features Wireless controls Wireless devices select models only Setting up a Wlan in your home Using wireless security features Connecting to a Wlan in your homeConnecting to a public Wlan Bluetooth wireless devices select models only Modem and Local Area Network ModemConnecting the modem cable Viewing the current country selection Connecting a country-specific modem cable adapterSelecting a location setting Adding new locations when traveling Select Start Control Panel Network and Internet ConnectionsSolving travel connection problems Check the telephone line typeUsing preinstalled communication software Clear the check box for Wait for dial tone before dialingLocal area networks Enww Security Security featuresTo protect against Use this security feature Passwords Guidelines for setting passwordsQuickLock Passwords set in WindowsPasswords Function Managing an administrator password Passwords set in the Setup UtilityAdministrator password Power-on password Entering an administrator passwordManaging a power-on password Entering a power-on passwordFirewall software Critical updatesAntivirus software Optional security cable Security Setup Utility Setup Utility accessSetup Utility language Setup Utility defaults Setup Utility menus Main menuSecurity menu Select To do thisSystem Configuration menu Diagnostics menuSetup Utility HP Software Update Software Update and RecoverySoftware updates Software updates and the HP Web site Accessing computer informationDownloading a Bios update Installing a Bios update Downloading and installing other software System recovery Safeguarding your informationUsing System Restore Creating a restore pointReinstalling applications Restoring to a restore pointReinstalling applications from the hard drive Reinstalling applications from discsRepairing the operating system Reinstalling the operating system Back up your systemReinstall the operating system Reinstalling device drivers and other software Update reinstalled softwareSoftware Update and Recovery Hardware maintenance Routine CareBattery pack TouchPad and keyboard DisplayDrives Using Disk DefragmenterUsing Disk Cleanup Regular tune-ups Traveling and shipping Computer will not start up TroubleshootingQuick checklist Computer screen is blank Software is functioning abnormallyAn external device is not working Computer is turned on, but is not respondingComputer is extremely warm Enww Taking the computer to a service partner Customer CarePreparing to contact Customer Care Contacting Customer Care by e-mail or telephoneTroubleshooting Electrostatic Discharge Preventing electrostatic dischargeHandling drives Handling internal componentsGrounding methods Symbols/Numerics IndexEnww Wlan Rated input power specifications Wlan label Writable media XD-Picture Card XD Index

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