HP V5000T, V5224TU, V5221TU, V5221EA Troubleshooting the remote control, Problem Possible solution

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HP Mobile Remote Control (ExpressCard version) component functions

The infrared lens on the remote control links the remote control to the computer. The link requires a line-of-sight path between the infrared lens on the remote control and the infrared lens on the computer.

Things to remember:

●The HP Mobile Remote Control operates within Microsoft® Windows®, QuickPlay (select computer models only), and InterVideo Home Theater software (select computer models only). Each button responds according to which application is active.

NOTE Refer to the InterVideo Home Theater on-screen help for remote control information.

NOTE For information on using QuickPlay, refer to the QuickPlay online Help.

●Some remote control buttons perform the same functions as computer buttons. For example, the DVD button on the remote control and the DVD button on the computer have the same functions and can be used interchangeably.

●Some remote control buttons perform the same functions as computer hotkeys. Refer to the computer user guide for information on supported hotkeys.

●Other remote control buttons provide functions that are not duplicated by computer buttons or preset key combinations.

Troubleshooting the remote control

Refer to the following table for help in troubleshooting remote control problems.

Problem	Possible solution

My remote control is not working.	●	Be sure you have a clear line of sight from the remote control
		to the IR port on the computer or expansion product.
	●	Be sure that you are within range of the IR port on the
		computer or expansion product.
	●	Be sure the battery is properly installed and has a charge.
		Replace the battery if necessary.
	●	Be sure you are using the remote control with a supported
		computer or expansion product.

My remote control will not fit into the	Be sure you are inserting the remote control into the proper slot on
slot for storage.	the computer. A PC Card remote control must be inserted into the
	PC Card slot and an ExpressCard remote control must be inserted
	into the ExpressCard slot.

I cannot remove the remote control from the slot.

Depending on your remote control model, refer to the removal instructions in either "Storing the remote control in the PC Card slot" or "Storing the remote control in the ExpressCard slot."

ENWW	Multimedia hardware 83

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Contents Page Page Table of contents Power Multimedia DrivesExternal Media Cards Wireless Select Models OnlyExternal Devices Memory ModulesSoftware Update and Recovery Setup UtilityModem and Local Area Network SecurityRoutine Care TroubleshootingElectrostatic Discharge 163Enww Enww Select Hardware tab Device Manager ComponentsTop components KeysComponent Description TouchPad Buttons and switches Lights Display components Front componentsRear components Right-side componentsComponentDescription Enww Left-side components Bottom components Wireless antennae select models only Additional hardware components Labels Rated input power SpecificationsInput Power Rating Operating environmentFeature Support Expansion port input/output signalsEnww TouchPad TouchPad and KeyboardUsing the TouchPad Using an external mouseSetting TouchPad preferences Hotkeys KeyboardHotkey quick reference Hotkey proceduresDisplay and clear system information fn+esc Function Key CombinationOpen the Help and Support Center fn+f1 Open the Print Options window fn+f2Open a Web browser fn+f3 Initiate standby fn+f5 Switch the screen image fn+f4Decrease screen brightness fn+f7 Initiate QuickLock fn+f6Increase screen brightness fn+f8 Play, pause or resume an audio CD or a DVD fn+f9Keypads Using the embedded numeric keypadEnabling and disabling the embedded numeric keypad ComponentUsing an external numeric keypad Switching key functions on the embedded numeric keypadEnabling or disabling num lock mode as you work TouchPad and Keyboard Power control and light locations PowerPower Task Recommended power source Power sourcesConnecting the AC adapter Standby and hibernation StandbyHibernation When you leave your work When a reliable power supply is unavailableInitiating standby, hibernation or shutdown Enww Using emergency shutdown procedures Default power settingsTask Procedure Result Turning the computer or display on or offInitiating or resuming from standby Task ProcedureHibernate Initiating or restoring from hibernationPower options Accessing Power Options PropertiesDisplaying the Power Meter icon Setting a security prompt Setting or changing a power schemeProcessor performance controls Inserting or removing a battery pack Battery packsCharging a battery pack Interpreting charge indicators Monitoring the charge of the battery packObtaining accurate charge information Displaying charge information on the screenIdentifying low-battery conditions Managing low-battery conditionsLow-battery condition Critical low-battery conditionWhen external power is available Resolving low-battery conditionsWhen a charged battery pack is available When no power source is availableWhen to calibrate Calibrating a battery packHow to calibrate Charging the battery packDischarging the battery pack Conserving battery power Conserving power as you workRecharging the battery pack Storing a battery pack Disposing of a used battery packSelecting power conservation settings Drive care DrivesIDE drive light Hard drive Enww Tighten the hard drive cover screws DVD-ROM ±RW/R Optical drivesInserting an optical disc Removing an optical disc with power Removing an optical disc without power Avoiding standby or hibernation Identifying the installed optical drive Using the optical driveMultimedia Multimedia hardwareInserting an optical disc Removing an optical disc with power Removing an optical disc without power Using media activity hotkeys Using the audio features Using the audio-in microphone jack Using the audio-out headphone jackUsing S/PDIF digital audio select models only Adjusting the volume Using the external monitor port Using the video featuresUsing the S-Video-out jack HP Mobile Remote Control PC Card version Remote control select models onlyInserting the battery PC Card version Enww Storing the remote control in the PC Card slot Button quick reference PC Card version Media playing, press to pause the media Back Button Function in Microsoft WindowsHP Mobile Remote Control PC Card version component functions Inserting the battery ExpressCard version HP Mobile Remote Control ExpressCard versionEnww Storing the remote control in the ExpressCard slot Button quick reference ExpressCard version Press to stop the current media activity, such as Press to go back to the previous track or chapter Problem Possible solution Troubleshooting the remote controlIdentifying preinstalled multimedia software Installing multimedia software from a CD select models onlyMultimedia software Using multimedia software Protecting the CD or DVD write process Protecting playbackObserving the copyright warning Changing DVD region settingsMultimedia Media Reader cards select models only External Media CardsInserting a digital card Stopping or removing a digital card PC Cards select models only Configuring a PC CardStopping or removing a PC Card Inserting a PC CardEnww Configuring an ExpressCard ExpressCardsSelecting an ExpressCard Inserting an ExpressCard Enww Stopping or removing an ExpressCard Using a USB device Connecting a USB deviceExternal Devices Required USB software Stopping a USB deviceConnecting a 1394 device Using a 1394 device select models onlyStopping a 1394 device Required 1394 softwareUsing the expansion port Adding or replacing memory modules Memory ModulesEnww Enww Enww Effects of increasing memory Video memory settings select models only Wireless Select Models Only Wireless featuresIdentifying an 802.11 wireless device Wireless controls Wireless devices select models only Setting up a Wlan in your home Connecting to a Wlan in your home Connecting to a public WlanUsing wireless security features Bluetooth wireless devices select models only Modem Modem and Local Area NetworkConnecting the modem cable Connecting a country-specific modem cable adapter Selecting a location settingViewing the current country selection Select Start Control Panel Network and Internet Connections Adding new locations when travelingCheck the telephone line type Solving travel connection problemsClear the check box for Wait for dial tone before dialing Using preinstalled communication softwareLocal area networks Enww Security features To protect against Use this security featureSecurity Guidelines for setting passwords PasswordsPasswords set in Windows Passwords FunctionQuickLock Passwords set in the Setup Utility Administrator passwordManaging an administrator password Entering an administrator password Power-on passwordManaging a power-on password Entering a power-on passwordCritical updates Antivirus softwareFirewall software Optional security cable Security Setup Utility access Setup UtilitySetup Utility language Setup Utility defaults Main menu Setup Utility menusSecurity menu Select To do thisDiagnostics menu System Configuration menuSetup Utility Software Update and Recovery Software updatesHP Software Update Accessing computer information Software updates and the HP Web siteDownloading a Bios update Installing a Bios update Downloading and installing other software Safeguarding your information System recoveryUsing System Restore Creating a restore pointRestoring to a restore point Reinstalling applicationsReinstalling applications from the hard drive Reinstalling applications from discsRepairing the operating system Back up your system Reinstalling the operating systemReinstall the operating system Update reinstalled software Reinstalling device drivers and other softwareSoftware Update and Recovery Routine Care Hardware maintenanceBattery pack Display TouchPad and keyboardUsing Disk Defragmenter Using Disk CleanupDrives Regular tune-ups Traveling and shipping Troubleshooting Quick checklistComputer will not start up Software is functioning abnormally Computer screen is blankComputer is turned on, but is not responding Computer is extremely warmAn external device is not working Enww Customer Care Taking the computer to a service partnerPreparing to contact Customer Care Contacting Customer Care by e-mail or telephoneTroubleshooting Preventing electrostatic discharge Electrostatic DischargeHandling drives Handling internal componentsGrounding methods Index Symbols/NumericsEnww Wlan Rated input power specifications Wlan label Writable media XD-Picture Card XD Index

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