HP R3005AP, R3065US, R3070US Using Support Telephone Numbers, Obtaining Support Telephone Numbers

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Software Updates and Restorations

Using Support Telephone Numbers

Obtaining Support Telephone Numbers

If you cannot solve a notebook problem by using the online Help and Support Center installed on your notebook or the documentation included with the notebook, you may need to contact Compaq. To obtain a list of worldwide customer support telephone numbers or to locate the Compaq office near you, use one of the following methods:

■Select Start > Help and Support.

■Refer to the Worldwide Telephone Numbers booklet (English only) included with your notebook to contact a Compaq Product Information Center.

■Visit the Compaq Web site at: http://www.compaq.com/consumersupport

Software Guide

4–25

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Contents Software Guide Page Contents Security MultimediaSoftware Updates and Restorations Playing DVDs and Video CDs with InterVideoIndex Selecting a Power Source Task Use This Power SourceStandby, Hibernation and Shutdown StandbyHibernation Shutdown When External Power Supply Is Disrupted or Uncertain When Resuming After a Short IntervalWhen Resuming After a Week or More Choosing Standby, Hibernation or ShutdownStandby, Hibernation and Shutdown Procedures When Using Infrared or Drive MediaIdentifying Power Controls and Indicators Using the Default Power Settings Task Procedure ResultsTurning the Notebook or Display On or Off Task Procedure Result Initiating or Resuming from HibernationUsing Emergency Shutdown Procedures Initiating or Resuming from StandbySetting Power Preferences Accessing Power Options WindowDisplaying Power Meter Icon on Taskbar Setting or Changing a Power Scheme Using a Security PasswordAccessing Windows XP Processor Controls Processor Performance ControlsPower Scheme AC Power Battery Power Security Security Features Quick Reference To Protect Against This Risk Use This FeatureAbout Passwords Forgotten PasswordsAbout QuickLock Fn+F6 About Power-On Passwords Setting, Changing or Deleting Power-On PasswordsSetting a Power-On Password Changing a Power-On Password Entering Power-On Passwords Deleting a Power-On PasswordAbout Administrator Passwords Setting, Changing or Deleting Administrator PasswordsSetting an Administrator Password Changing an Administrator Password Deleting an Administrator Password Using Other Device Security Entering Administrator PasswordsUsing System Information Setting System Information OptionsProtecting System Information Protecting Your Notebook Using Security Software Measures Step Use this Security Measure For More InformationConnecting an Optional Security Cable Using CDs and DVDs Protecting PlaybackUsing Hotkeys Observing the Copyright WarningIdentifying the notebook multimedia hotkeys Playing Audio and Video CDs with Windows Media Player Playing CDsGeneral DVD Tips Using DVD Region Settings Playing DVDs or Video CDsUsing InterVideo WinDVD Creator Select Models Changing Region SettingsPreparing to Use InterVideo WinDVD Creator Choosing Recording MediaSonic RecordNow Creating DVDs and Video CDsSoftware Updates Restorations Updating SoftwareAccessing Notebook Product Information Accessing Notebook ROM InformationDownloading and Installing Software Updates Downloading and Installing ROM Updates Downloading ROM Update Installing ROM Update Downloading and Installing Other Software Recovery Procedures Before You Begin Step Description Refer toUsing the System Restore Utility Setting a Restore PointRestoring to a Restore Point Repairing or Reinstalling Drivers Repairing or Reinstalling Applications Reinstalling Applications from Your Hard DriveRepairing or Reinstalling Operating System Repairing the Operating System About Operating System Reinstallation Backing Up Your DataReinstalling the Operating System Turn on the notebook by briefly pressing the power button Reinstalling Other Software Updating Reinstalled SoftwareInstalling a Retail Version of an Operating System Configuring Your NotebookOpening the Setup Utility Navigating and Selecting in the Setup Utility Setting Description Default Main MenuBoot Menu Using the Help and Support Center Restoring Setup Utility Default SettingsExiting the Setup Utility Software Updates and Restorations Using Support Telephone Numbers Obtaining Support Telephone NumbersPreparing to Call Technical Support Index Fn 3-3 hotkeys 3-3prt sc Index-3 Index-4
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