HP CQ62-203AU, CQ62-255TU, CQ62-238DX, CQ62-252TX, CQ62-228DX Obtaining the latest HP device drivers

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5.In the Device Manager window, click Action, and then click Scan for hardware changes. Windows scans your system for installed hardware and installs default drivers for any devices requiring drivers.

NOTE: If you are prompted to restart the computer, save all open files, and then continue with the restart.

6.Reopen Device Manager, if necessary, and then verify that the drivers are once again listed.

7.Try to use your device.

If uninstalling and reinstalling the device drivers does not correct the problem, you may need to update your drivers using the procedures in the following sections.

Obtaining the latest HP device drivers

1.Open your Internet browser, go to http://www.hp.com/support, and then select your country or region.

2.Click the option for software and driver downloads, enter your computer model number in the search box, and then press enter.

– or –

If you want a specific SoftPaq, enter the SoftPaq number in the Search box, press enter, and follow the instructions provided. Proceed to step 6.

3.Click your specific product from the models listed.

4.Click the Windows 7 operating system.

5.When the list of drivers is displayed, click an updated driver to open a window containing additional information.

6.Click Install now to install the updated driver.

NOTE: In some locations you may be able to download the driver and install it later. To do this, click Download only to save the file to your computer. When prompted, click Save, and then select a storage location on your hard drive. After the file is downloaded, navigate to the folder where the file was stored, and then double-click the file to install.

7.If prompted to do so, restart your computer after the installation is complete, and then verify the operation of the device.

76 Chapter 6 Drives

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Contents Page Product notice Safety warning notice Iv Safety warning notice Table of contents Pointing devices and keyboard Power management Drives Adding or replacing a memory module Security 112 Features Identifying hardwareTouchPad ComponentsTop components Lights Panel System and Security Power Options Button and speakersKeys Esc keyRight-side components Left-side components Bottom components Wireless antennas Display componentsPage Additional hardware components Labels Wireless, local area network, and modem Using wireless devicesUsing the wireless action key Identifying wireless and network status iconsUsing the wireless controls Using HP Wireless Assistant Using operating system controlsUsing a Wlan Setting up a WlanProtecting your Wlan Use a wireless transmitter with built-in securityUse wireless encryption Work behind a firewallConnecting to a Wlan Roaming to another networkUsing Bluetooth wireless devices select models only Bluetooth and Internet Connection Sharing ICSTroubleshooting wireless connection problems Cannot connect to a WlanCurrent network security codes are unavailable Cannot connect to a preferred networkNetwork icon is not displayed Cannot connect to the wireless router Wlan connection is very weakUsing the modem select models only Connecting a modem cableViewing the current location selection Connecting a country-specific modem cable adapterSelecting a location setting Adding new locations when traveling Select Start Devices and PrintersCheck for pulse or tone dialing Solving travel connection problemsCheck the telephone line type Set the modem to ignore dial tonesConnecting to a local area network Clear the check box for Wait for dial tone before dialingUsing the TouchPad Pointing devices and keyboardUsing TouchPad gestures Turning the TouchPad on and offScrolling PinchingSetting pointing device preferences RotatingUsing the keyboard Function Action key or hotkeyPress f7 to stop the audio playback of a CD, a DVD, or a BD Cleaning the TouchPad and keyboard Multimedia features MultimediaIdentifying your multimedia components MultimediaAdjusting the volume Using the media activity functions Using the media activity action keysInstalling multimedia software from a disc Using CyberLink PowerDVD softwareUsing other preinstalled multimedia software Multimedia softwareAudio Connecting external audio devicesSelect Start All Programs Accessories Sound Recorder Checking your audio functionsVideo Connecting an Hdmi device select models only Configuring audio for Hdmi select models only Optical driveWebcam tips Adjusting webcam propertiesWebcam select models only Page Using power-saving states Power managementSetting power options Initiating and exiting Sleep Initiating and exiting HibernationViewing the current power plan Using the battery meterUsing power plans Selecting a different power planSetting password protection on wakeup Using external AC power Connecting the AC adapter Testing an AC adapter Using Battery Check Using battery powerFinding battery information in Help and Support Displaying the remaining battery charge Inserting or removing the batteryCharging a battery Identifying low battery levels Maximizing battery discharge timeManaging low battery levels Resolving a low battery levelDisable Hibernation and Sleep Calibrating a batteryFully charge the battery Click Save changes Discharge the battery Fully recharge the batteryReenable Hibernation and Sleep Conserving battery powerStoring a battery Disposing of a used battery Replacing the batterySwitching between graphics modes select models only Shutting down the computer Click Shut downDrives Handling drivesIdentifying the installed optical drive Select Start ComputerUsing optical discs DVD±RW/RCD-RW discs Selecting the right disc CDs, DVDs, and BDsCD-R discs DVD±R discsBlu-ray Disc BD Playing a CD, DVD, or BDLightScribe DVD+R discs Page Select Start Default Programs Change AutoPlay settings Configuring AutoPlayChanging DVD region settings Copying a CD, DVD, or BD Select Start All Programs CyberLink DVD Suites Power2GoObserving the copyright warning Creating or burning a CD or DVD Troubleshooting drive and device driver problems Removing a CD, DVD, or BDDisc does not play automatically Click Start Default Programs Change AutoPlay SettingsSelect Advanced Settings Monitor tab DVD movie stops, skips, or plays erraticallyDVD movie is not visible on an external display Obtaining the latest HP device drivers Obtaining the latest Windows device drivers Using external drives Improving hard drive performance Using Disk DefragmenterUsing Disk Cleanup Replacing the hard drive Page Page Page External devices and external media cards Using a USB deviceConnecting a USB device Removing a USB device Using Digital Media Slot cards Inserting a digital cardRemoving a digital card Adding or replacing a memory module Page Page Security Protecting the computerSetting passwords in Setup Utility Using passwordsSetting passwords in Windows Administrator password Managing an administrator passwordPower-on password Managing a power-on passwordUsing antivirus software Using firewall softwareInstalling critical security updates Installing an optional security cableSetup Utility Bios Starting Setup UtilityNavigating and selecting in Setup Utility Using Setup UtilityChanging the language of Setup Utility Restoring default settings in Setup Utility Displaying system informationMain menu Setup Utility menusExiting Setup Utility Security menuSystem Configuration menu Diagnostics menuSoftware updates Updating the Bios Determining the Bios versionDownloading a Bios update Updating programs and drivers Backup and recovery Creating recovery discs Backing up your information Using Windows Backup and Restore Select Start All Programs Maintenance Backup and RestoreCreate a system restore point Using system restore pointsWhen to create restore points Restore to a previous date and timeSelect Start All Programs Recovery Manager Recovery Manager Performing a recoveryRecovering from the recovery discs Click System Recovery in the Recovery Manager windowSymbols/Numerics IndexDVD Ssid Wireless Assistant
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CQ62-109TX, CQ62-225NR, CQ62-255TU, CQ62-203AU, CQ62-215TU specifications

The HP CQ62 series laptops, including the CQ62-220US, CQ62-215DX, CQ62-211HE, CQ62-217CA, and CQ62-214TU, represent a blend of performance and affordability, designed primarily for daily computing tasks. These models are well-suited for home users, students, and professionals seeking a reliable device for everyday use.

One of the standout features of the CQ62 series is its use of Intel's processors, such as the Intel Core i3 or i5, depending on the model. This provides sufficient processing power for multitasking, web browsing, and running productivity software. The combination of solid CPU performance with adequate RAM, typically ranging from 4GB to 8GB, allows users to handle various applications smoothly.

The display is another significant characteristic of the CQ62 series. Most models come equipped with a 15.6-inch diagonal HD display, offering vibrant colors and decent viewing angles. This makes it excellent for watching videos, working on documents, or browsing the internet, enhancing the overall user experience.

Storage options in the CQ62 series generally consist of a conventional hard drive, ranging from 250GB to 500GB. While not as fast as Solid State Drives (SSDs), these hard drives provide ample storage space for documents, media, and applications, catering to users who need substantial storage capacity without high costs.

Connectivity features in the CQ62 series are robust. Users benefit from multiple USB ports, HDMI output, and a built-in card reader, allowing easy connection to peripherals such as printers and external displays. In addition, integrated Wi-Fi and Ethernet capabilities ensure reliable internet access, essential for both work and personal use.

Battery life is also a consideration for mobile users. The CQ62 series generally offers decent battery performance, allowing for several hours of usage on a single charge, which is sufficient for most everyday tasks without the need for frequent recharging.

The design of the HP CQ62 laptops leans towards practicality, featuring a classic gray or black finish that provides a professional appearance. Its build is sturdy enough to withstand the rigors of daily use, although it may lack the premium materials seen in higher-end models.

Overall, the HP CQ62 series laptops provide a balanced performance, solid features, and essential connectivity options, making them suitable for a wide range of users looking for dependable and budget-friendly computing solutions.