HP 14XL455 manual Frequently Asked Questions, General Questions

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Frequently

Asked

Questions

•General Questions

•Display Questions

•Questions about Sound

•Questions about Films

•Questions about Peripherals

•Questions about Upgrades

•Error Messages

For more information, refer to your Microsoft Windows Operating System Manual.

You can refer to other documentation that comes with your Notebook or peripheral devices. Examples include Microsoft Windows manuals, third-party software manuals, and hardware documentation such as printer manuals.

General Questions

Q. Where can I find more information about my Notebook?

A. In the printed documentation that came with your Notebook. Also visit the Compaq support Web site at:

http://www.compaq.com/athome/support/serv_note.html

Q. What is Microsoft Windows?

A. Microsoft Windows is an operating system.

Q. What is an operating system?

A. An operating system is software that tells your Notebook what to do. It translates keyboard strokes and mouse movements into a language your Notebook can understand. Your Notebook comes with a Microsoft operating system already installed.

Q. What is a computer virus and how can I remove it?

A. A computer virus is a program that can cause damage to your Notebook. Your Notebook usually comes with preinstalled third-party virus scan software to remove computer viruses. However, since new viruses constantly emerge, you should check with your software vendor about software upgrades. These upgrades are usually available on the Internet.

Q. I can’t connect to the Internet. What’s the problem?

A. First, you must have an account with an Internet Service Provider (ISP). Your modem must also be configured correctly, and you must have a cable connecting the modem port to the phone jack. Also ensure that you have an Internet browser installed, such as Microsoft Internet Explorer or Netscape Navigator®.

PRESARIO MOBILE INTERNET PC	SOLUTIONS 9-3
1400 SERIES

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Contents Presario 3UHVDULR0RELOH,QWHUQHW3&6HULHV Page Contents Common Tasks Introduction Easy Setup Poster Beyond Setup GuideSafety and Comfort Guide Printed DocumentsWarranty Certificate Presario Operating System ManualSymbols GraphicsSafety Protecting Your Notebook During an Electrical StormSeries Your At a Glance Common Features Front of Your PresarioButton Default Button Action Description Internet Zone Buttons and LightsFunction Keys DVD or CD-RW drive are available on select modelsStatus Display and CD/DVD/MP3 Controls Components on Right Side Left and Right PanelsComponents on Left Side Back Panel Components on BackUnderside Components on UndersideUsing Your Power on Plugging and Unplugging AC PowerDo’s Don’tsWhy Use AC Power When I’ve Got a Battery? Turning Your Notebook On and OffPower Button Functionality Using Battery Power Inserting the BatteryCharging the Battery Using the TouchPad Instead of a Mouse TouchPadLeft-Click Right-ClickSeries Click Stop when you have finished recording Tapping and Double-Tapping Edge Motion Changing Resolution Display OptionsAdjusting Brightness Internet Zone Buttons Reprogramming Internet Zone ButtonsSeries Identifying Your Storage Drives Using the External USB Diskette DriveStorage Drives Using the Security Slot Power-On PasswordSetting the Password SecurityMove to Set Supervisor Password. Press the Enter key Removing the Password Options Personalizing Your NotebookCommon Tasks Connecting and Enabling TV-Out TV-Out ConnectionAdjusting the Television Screen Select a Display Device Select a Multi-monitor DeviceSwitching Between Displays Using Anti-Virus Software Anti-Virus SoftwareRecognizing a Computer Virus Removing a VirusInstalling Software from a CD Adding and Removing SoftwareInstalling a Downloaded Program File Attaching Hardware Devices Series Using the CD or DVD Drive Insert and Remove Discs Inserting a DiscRemoving a Disc Manually Ejecting a Disc Playing Audio CDs Using the Digital Audio ZoneAudio Files Audio CDs, Video Discs Series Disabling the Self-Starting Feature Playing Non-DVD Video Discs Using the DVD Player DVDsOn-Screen Controls Button Title DescriptionStop PauseIs available only when the content allows ContentAudio track Changes the playing audio track to audioSetting the Play Features Setting Up Your Video and Audio Playing a DVD Film on a TVUsing Regionalized DVDs Identifying Your Region SettingSelecting Your Region Setting Showing and Hiding the DVD Panel Zooming the ViewInstalling Adaptec Easy CD Creator Installing Adaptec Easy CD CreatorCD-RW Basics Easy CD Creator and Direct CDUsing Adaptec Easy CD Creator Creating Audio CDsCreating Data CDs DirectCD Jewel Case Creator CD CopierPreventing Buffer Underrun Errors Accessing Easy CD Creator User Information Series Let’s Go Surfing What is the Internet? Basic ConceptsPresario Mobile Internet PC LET’S GO Surfing What is the World Wide Web? World Wide WebWeb Sites and Web Pages HyperlinksInternet Address Web ServersSurfing the Web Search Engine Internet Service ProviderModem Mail Browsers What is a Browser?Using Microsoft Internet Explorer Series Search Engines Choosing a Search EngineUsing a Search Engine Searching on the Web Accessing Files from the Internet Conclusion14 LET’S GO Surfing Caring for Battery Care Using the BatteryStoring the Battery Checking Battery PowerRecycling the Battery Battery Calibration Calibrating the BatteryFrom the Running on batteries column Purchasing Spare or Extra Batteries Maximizing Battery Operating TimeBattery Charging Time Fixing a Low-Battery Condition Connect the AC AdapterReplace the Drained Battery with a Charged One Suspend Your WorkPower Management What is Power Management?Understanding Power Management Saving EnergyStarting and Ending Power Modes If you want to … Then … Result/IndicatorsShutdown, then Standby Shutdown, then HibernateService Support Cleaning the Keyboard Preventive MaintenanceCleaning Your Notebook’s Exterior Cleaning the Display Screen Cleaning the TouchPadCaring for Your Presario Notebook Backup Utilities Using Backup DevicesHard Disk Errors Using ScanDiskUsing Disk Cleanup Deleting Stored Files Defragmenting Your Hard DiskDeleting Unnecessary Files Hard Disk Space ManagementChecking the Hard Disk Space Using the Recycle Bin Compaq Diagnostics System SupportTypes of Tests Tab DescriptionTesting Equipment Select Interactive mode or Unattended modeSystem Record How Does It Work? Compaq Service ConnectionTurning Compaq Service Connection On and Off Privacy and Data Security Internet Support Solutions Helpful Hints Basic SolutionsFinding Solutions Quickly Frequently Asked Questions General QuestionsPresario Notebook Operating System Manual for My display monitor is blank. What should I do? How can I change the display settings on my Notebook?Display Questions Questions about Sound There is no sound coming from my Notebook What’s wrong?How do I know how much battery power I have? Questions about FilmsQuestions about Peripherals DVD film is too dim or too bright. What should I do?Questions about Upgrades Error MessagesCan I download upgrades from the Compaq Internet site? Where do I get information about memory upgrades?Receive hard disk error messages. What is wrong? Solutions Tables Audio and VideoSymptom Problem Solution Video or DisplayBattery and Power Battery Symptom Problem SolutionCont’d Power Symptom Problem Solution Warranty Statement forCTRL+ALT+DEL keys CD or DVD Drive Symptom Problem Solution Mass StorageDiskette Drive Symptom Problem Solution Format My Computer G iconFloppy a drive Use another diskette or Hard Drive Symptom Problem Solution Games and Internet Games Symptom Problem SolutionInternet Symptom Problem Solution If no dial tone is Verify that all telephone Found, another Click Shut Down … Keyboard and TouchPad Symptom Problem SolutionKeyboard and TouchPad Symptom Problem Solution Keyboard and TouchPadSettings Memory and PC Card Memory Symptom Problem SolutionPC Cards Symptom Problem Solution Glossary GLOSSARY-2 Desktop See Windows desktop Directory See folder Floppy disk See diskette GLOSSARY-6 Link See hyperlink ExplorerKeyboard that GLOSSARY-8 Presario Mobile Internet PC GLOSSARY-9 See also microprocessor GLOSSARY-11 GLOSSARY-12 Svga super video graphics array Taskbar See Windows taskbarVideo phone See Internet phone Web See World Wide WebGLOSSARY-15 GLOSSARY-16 Index INDEX-2 INDEX-3 INDEX-4 INDEX-5 INDEX-6 INDEX-7 URL

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