HP 14XL455 manual System Support, Compaq Diagnostics, Types of Tests, Tab Description

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System Support

This section covers:

•Compaq Diagnostics

•System Record

•Compaq Service Connection

•Internet Support

You can select Quick or Complete as a starting point for a Custom test. If you select Interactive mode, stay with your Notebook for the interactive test portions.

Compaq Diagnostics

(available on select models)

Compaq Diagnostics provides an easy way to perform system checks and diagnose problems. When you double-click the Compaq Diagnostics icon located in the Compaq Support folder on the Windows desktop, a progress bar

is displayed while the application analyses your Presario Notebook for information about its components. After approximately one minute, a Summary window with the component information is displayed.

A row of icons is located at the top of the window. Clicking these icons provides information about the components being tested. Refer to the following table for descriptions of the tabs.

Tab	Description
Overview	Contains information about your Notebook

Test	Selects the devices you want tested

Status	Shows progress of tests and faults detected

Log	Shows a record of all device tests and detailed results

Error	Reports details of errors detected

Types of Tests

You may conduct a Quick, Complete, or Custom test. If you choose the Quick test, it can be run in either the interactive or unattended mode.

Complete or Custom tests are completed only in the Interactive mode, since they test the audio and video components of your Presario Notebook. You must be present to confirm the test results. Complete testing takes approximately 10 minutes.

PRESARIO MOBILE INTERNET PC	SERVICE AND SUPPORT 8-11
1400 SERIES

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Contents Presario 3UHVDULR0RELOH,QWHUQHW3&6HULHV Page Contents Common Tasks Introduction Easy Setup Poster Beyond Setup GuideSafety and Comfort Guide Printed DocumentsWarranty Certificate Presario Operating System ManualSymbols GraphicsSafety Protecting Your Notebook During an Electrical StormSeries Your At a Glance Common Features Front of Your PresarioButton Default Button Action Description Internet Zone Buttons and LightsFunction Keys DVD or CD-RW drive are available on select modelsStatus Display and CD/DVD/MP3 Controls Left and Right Panels Components on Left SideComponents on Right Side Back Panel Components on BackUnderside Components on UndersideUsing Your Power on Plugging and Unplugging AC PowerDo’s Don’tsWhy Use AC Power When I’ve Got a Battery? Turning Your Notebook On and OffPower Button Functionality Using Battery Power Inserting the BatteryCharging the Battery Using the TouchPad Instead of a Mouse TouchPadLeft-Click Right-ClickSeries Click Stop when you have finished recording Tapping and Double-Tapping Edge Motion Changing Resolution Display OptionsAdjusting Brightness Internet Zone Buttons Reprogramming Internet Zone ButtonsSeries Using the External USB Diskette Drive Storage DrivesIdentifying Your Storage Drives Using the Security Slot Power-On PasswordSetting the Password SecurityMove to Set Supervisor Password. Press the Enter key Removing the Password Options Personalizing Your NotebookCommon Tasks Connecting and Enabling TV-Out TV-Out ConnectionAdjusting the Television Screen Select a Display Device Select a Multi-monitor DeviceSwitching Between Displays Using Anti-Virus Software Anti-Virus SoftwareRecognizing a Computer Virus Removing a VirusInstalling Software from a CD Adding and Removing SoftwareInstalling a Downloaded Program File Attaching Hardware Devices Series Using the CD or DVD Drive Insert and Remove Discs Inserting a DiscRemoving a Disc Manually Ejecting a Disc Using the Digital Audio Zone Audio Files Audio CDs, Video DiscsPlaying Audio CDs Series Disabling the Self-Starting Feature Playing Non-DVD Video Discs Using the DVD Player DVDsOn-Screen Controls Button Title DescriptionStop PauseIs available only when the content allows ContentAudio track Changes the playing audio track to audioSetting the Play Features Setting Up Your Video and Audio Playing a DVD Film on a TVUsing Regionalized DVDs Identifying Your Region SettingSelecting Your Region Setting Showing and Hiding the DVD Panel Zooming the ViewInstalling Adaptec Easy CD Creator Installing Adaptec Easy CD CreatorCD-RW Basics Easy CD Creator and Direct CDUsing Adaptec Easy CD Creator Creating Audio CDsCreating Data CDs DirectCD Jewel Case Creator CD CopierPreventing Buffer Underrun Errors Accessing Easy CD Creator User Information Series Let’s Go Surfing What is the Internet? Basic ConceptsPresario Mobile Internet PC LET’S GO Surfing What is the World Wide Web? World Wide WebWeb Sites and Web Pages HyperlinksWeb Servers Surfing the WebInternet Address Internet Service Provider ModemSearch Engine Mail What is a Browser? Using Microsoft Internet ExplorerBrowsers Series Search Engines Choosing a Search EngineUsing a Search Engine Searching on the Web Accessing Files from the Internet Conclusion14 LET’S GO Surfing Caring for Battery Care Using the BatteryStoring the Battery Checking Battery PowerRecycling the Battery Battery Calibration Calibrating the BatteryFrom the Running on batteries column Maximizing Battery Operating Time Battery Charging TimePurchasing Spare or Extra Batteries Fixing a Low-Battery Condition Connect the AC AdapterReplace the Drained Battery with a Charged One Suspend Your WorkPower Management What is Power Management?Understanding Power Management Saving EnergyStarting and Ending Power Modes If you want to … Then … Result/IndicatorsShutdown, then Standby Shutdown, then HibernateService Support Preventive Maintenance Cleaning Your Notebook’s ExteriorCleaning the Keyboard Cleaning the Display Screen Cleaning the TouchPadCaring for Your Presario Notebook Backup Utilities Using Backup DevicesHard Disk Errors Using ScanDiskUsing Disk Cleanup Deleting Stored Files Defragmenting Your Hard DiskHard Disk Space Management Checking the Hard Disk SpaceDeleting Unnecessary Files Using the Recycle Bin Compaq Diagnostics System SupportTypes of Tests Tab DescriptionTesting Equipment Select Interactive mode or Unattended modeSystem Record Compaq Service Connection Turning Compaq Service Connection On and OffHow Does It Work? Privacy and Data Security Internet Support Solutions Basic Solutions Finding Solutions QuicklyHelpful Hints Frequently Asked Questions General QuestionsPresario Notebook Operating System Manual for How can I change the display settings on my Notebook? Display QuestionsMy display monitor is blank. What should I do? Questions about Sound There is no sound coming from my Notebook What’s wrong?How do I know how much battery power I have? Questions about FilmsQuestions about Peripherals DVD film is too dim or too bright. What should I do?Questions about Upgrades Error MessagesCan I download upgrades from the Compaq Internet site? Where do I get information about memory upgrades?Receive hard disk error messages. What is wrong? Solutions Tables Audio and VideoSymptom Problem Solution Video or DisplayBattery and Power Battery Symptom Problem SolutionCont’d Power Symptom Problem Solution Warranty Statement forCTRL+ALT+DEL keys CD or DVD Drive Symptom Problem Solution Mass StorageDiskette Drive Symptom Problem Solution My Computer G icon Floppy a driveFormat Use another diskette or Hard Drive Symptom Problem Solution Games Symptom Problem Solution Internet Symptom Problem SolutionGames and Internet If no dial tone is Verify that all telephone Found, another Keyboard and TouchPad Symptom Problem Solution Keyboard and TouchPadClick Shut Down … Symptom Problem Solution Keyboard and TouchPadSettings Memory Symptom Problem Solution PC Cards Symptom Problem SolutionMemory and PC Card Glossary GLOSSARY-2 Desktop See Windows desktop Directory See folder Floppy disk See diskette GLOSSARY-6 Explorer Keyboard thatLink See hyperlink GLOSSARY-8 Presario Mobile Internet PC GLOSSARY-9 See also microprocessor GLOSSARY-11 GLOSSARY-12 Svga super video graphics array Taskbar See Windows taskbarVideo phone See Internet phone Web See World Wide WebGLOSSARY-15 GLOSSARY-16 Index INDEX-2 INDEX-3 INDEX-4 INDEX-5 INDEX-6 INDEX-7 URL

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