HP 1242, 1234 manual Diagnostic Error Codes

Page 16

Presario 1200 Series

Models: 1234, 1235, 1236, 1237, 1238, 1240, 1242, 1250, and 1252

Before You Begin

 

Specifications

 

Parts Catalog

 

 

 

 

 

 

 

 

 

 

Removal Sequence

 

Troubleshooting

 

Battery Operations

 

 

 

 

 

 

 

 

 

Index

Product Description

 

Pin Assignments

 

 

 

 

 

 

Diagnostic Error Codes

Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. These error codes help identify possibly defective subassemblies.

The following tables list error codes, a description of the error condition, and the action required to resolve the error condition.

IMPORTANT: Retest the system after completing each step. If the problem has been resolved, do not proceed with the remaining steps.

For the removal and replacement of a particular subassembly, see Removal and Replacement

Procedures.

Select error codes by number or type:

 

101 through 114

Processor Test

200 through 215

Memory Test

300 through 304

Keyboard Test

401 through 403

Parallel Printer Test

600 through 699

Diskette Drive Test

1101

Serial Test

1701 through 1736

Hard Drive Test

501 through 516

Video Test

2402 through 2456

 

2458 through 2480

 

3206

Audio Test

8601 through 8602

Touch Pad Pointing Device Test

3301 through 6623

CD Test

Processor Test Error Codes

 

 

Error

 

 

 

Code

Description

 

Recommended Action

101-xx

CPU test failed

Replace the processor and retest.

102-xx

Coprocessor or Weitek Error

1.

Run the Configuration and Diagnostics

 

 

Utilities.

 

 

2.

Replace the processor board and retest.

103-xx

DMA page registers test failed

Replace the system board and retest.

104-xx

Interrupt controller master test failed

 

 

105-xx

Port 61 error

 

 

106-xx

Keyboard controller self-test failed

 

 

107-xx

CMOS RAM test failed

 

 

108-xx

CMOS interrupt test failed

 

 

109-xx

CMOS clock test failed

 

 

110-xx

Programmable timer load data test

 

 

 

failed

 

 

113-xx

Protected mode test failed

 

 

114-01

Speaker test failed

1.

Check system configuration.

 

 

2.

Verify cable connections to speaker.

 

 

3.

Replace the system board and retest.

200-xx

202-xx

203-xx

204-xx

211-xx

214-xx 215-xx

300-xx

301-xx

302-xx 304-xx

401-xx

402-xx 403-xx

600-xx

601-xx

602-xx

603-xx

604-xx

605-xx

606-xx

609-xx

610-xx

697-xx 698-xx

699-xx

Memory Test Error Codes

Memory machine ID test failed

1.

Flash the system ROM and retest.

Memory system ROM checksum failed

2.

Replace the system board and retest.

Write/Read test failed

1.

Remove the memory module and retest.

Address test failed

2.

Install a new memory module and

retest.

 

Random pattern test failed

Noise test failed

Random address test failed

Keyboard Test Error Codes

Failed ID Test

1.

Check the keyboard connection. If

Failed Selftest/Interface Test

disconnected, turn off the computer and

connect the keyboard.

Failed Individual Key Test

2.

Replace the keyboard and retest.

 

Failed Keyboard Repeat Test

3. Replace the system board and retest.

Parallel Printer Test Error Codes

Printer failed or not connected

1.

Connect the printer.

 

2.

Check power to the printer.

Failed Port Test

3.

Install the loop-back connector and

 

retest.

Printer pattern test failed

4.

Check port and IRQ configuration.

 

5.

Replace the system board and retest.

Diskette Drive Test

Diskette ID drive types test

1.

Replace the diskette media and retest.

failed

2.

Check and/or replace the diskette power

Diskette format failed

and signal cables and retest.

3.

Replace the diskette drive and retest.

Diskette read test failed

4.

Replace the system board and retest.

Diskette write, read, compare test

 

 

failed

 

 

Diskette random read test failed

 

 

Diskette ID media failed

 

 

Diskette speed test failed

 

 

Diskette reset controller test failed

 

 

Diskette change line test failed

 

 

Diskette type error

 

 

Diskette drive speed not within limits

 

 

Diskette drive/media ID error

1.

Replace media.

 

2.

Run the Configuration and Diagnostics

 

Utilities.

 

Serial Test Error Codes

1101-xx

Serial port test failed

1.

Check port configuration

 

2.

Replace the system board and retest.

 

 

 

Hard Drive Test Error Codes

1701-xx

Hard drive format test failed

1.

Run the Configuration and Diagnostics

1702-xx

Hard drive read test failed

Utilities and verify drive type.

2.

Verify that all secondary drives have

 

Hard drive write/read/compare test

1703-xx

secondary drive capability.

failed

3.

Replace the hard drive and retest.

 

1704-xx

Hard drive random seek test failed

4.

Replace the system board and retest.

1705-xx

Hard drive controller test failed

 

 

1706-xx

Hard drive ready test failed

 

 

1707-xx

Hard drive recalibration test failed

 

 

1708-xx

Hard drive format bad track test failed

 

 

1709-xx

Hard drive reset controller test failed

 

 

1710-xx

Hard drive park head test failed

 

 

1715-xx

Hard drive head select test failed

 

 

1716-xx

Hard drive conditional format test

 

 

failed

 

 

 

 

 

1717-xx

Hard drive ECC* test failed

 

 

1719-xx

Hard drive power mode test failed

 

 

1724-xx

Network preparation test failed

 

 

1736-xx

Drive monitoring test failed

 

 

* ECC = Error Correction Code

 

 

 

Video Test Error Codes

501-xx

502-xx

503-xx

504-xx

505-xx

506-xx

507-xx

508-xx

509-xx

510-xx

511-xx

512-xx

514-xx

516-xx

2402-xx

2403-xx

2404-xx

2405-xx

2406-xx

2408-xx

2409-xx

2410-xx

2411-xx

2412-xx

2414-xx

2416-xx

2418-xx

2419-xx

2421-xx

2422-xx

2423-xx

2424-xx

2425-xx

2431-xx

2432-xx

2448-xx

2451-xx

2456-xx

2458-xx

2468-xx

2477-xx

2478-xx 2480-xx

3206-xx

8601-xx 8602-xx

3301-xx

3305-xx

6600-xx

6605-xx

6608-xx 6623-xx

Video controller test failed

The following apply to error codes 501-xx

Video memory test failed

through 516-xx:

 

Video attribute test failed

1. Disconnect external monitor and test

Video character set test failed

with internal LCD display.

Video 80 × 25 mode 9 × 14 character

2. Replace the display assembly and retest.

cell test failed

3. Replace the system board and retest.

 

Video 80 × 25 mode 8 × 8 character

 

cell test failed

 

Video 40 × 25 mode test failed

 

Video 320 × 200 mode color set 0

 

test failed

 

Video 320 × 200 mode color set 1

 

test failed

 

Video 640 × 200 mode test failed

 

Video screen memory page test failed

 

Video gray scale test failed

 

Video white screen test failed

 

Video noise pattern test failed

 

Video memory test failed

The following steps apply to error codes

Video attribute test failed

2402-xx through 2456-xx:

 

Video character set test failed

1. Run the Configuration and Diagnostics

Video 80 × 25 mode 9 × 14 character

Utilities.

cell test failed

2. Replace the display assembly and retest.

Video 80 × 25 mode 8 × 8 character

3. Replace the system board and retest.

 

cell test failed

 

Video 320 × 200 mode color set 0

 

test failed

 

Video 320 × 200 mode color set 1

 

test failed

 

Video 640 × 200 mode test failed

 

Video screen memory page test failed

 

Video gray scale test failed

 

Video white screen test failed

 

Video noise pattern test failed

 

ECG/VGC memory test failed

 

ECG/VGC ROM checksum test failed

1. Run the Configuration and Diagnostics

 

Utilities.

ECG/VGC 640 × 200 graphics mode

2. Disconnect external monitor and test

with internal LCD display.

test failed

3. Replace the display assembly and retest.

 

ECG/VGC 640 × 350 16 color set test

4. Replace the system board and retest.

failed

 

ECG/VGC 640 × 350 64 color set test

 

failed

 

ECG/VGC monochrome text mode test

 

failed

 

ECG/VGC monochrome graphics mode

 

test failed

 

640 × 480 graphics test failure

 

320 × 200 graphics (256 color mode)

 

test failure

 

Advanced VGA Controller test failed

 

132-column Advanced VGA test failed

 

Advanced VGA 256 Color

 

test failed

 

Advanced VGA BitBLT test

The following step applies to error codes

 

2458-xx through 2480-xx:

Advanced VGA DAC test

Replace the system board and retest.

 

Advanced VGA data path test

 

Advanced VGA BitBLT test

 

Advanced VGA LineDraw test

 

Audio Test Error Codes

Audio System Internal Error

Replace the system board and retest.

TouchPad/Pointing Device Interface Test Error Codes

Mouse test failed

1. Replace the TouchPad and retest.

 

2.

Replace the system board and retest.

Interface test failed

 

 

CD Drive Test Error Codes

CD drive read test failed

1. Replace the CD and retest.

 

2.

Verify that the speakers are connected.

CD drive seek test failed

3.

Verify that drivers are loaded and

properly installed.

 

 

4.

Replace the CD drive and retest.

ID test failed

5.

Replace the system board and retest.

 

 

Read test failed

Controller test failed

Random read test failed

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Image 16
Contents Before You Begin Parts CatalogRemoval Sequence IndexIndex Symbols PrefaceProduct Description Specifications Parts CatalogProduct Description Models and Features AMD-K6 266 MMXModels and Features Front Bezel Lights Controls and LightsControls Lights Models Features Controls Lights Left Side ComponentsLeft Side Components Card Diskette Eject Drive Lever Slot ButtonModels Features Controls Lights Left Side Components Battery CD Drive CompartmentRight Side Components Right Side ComponentsRear Connectors Power Management For Windows Bottom of Unit Bottom of UnitBottom Unit Memory Feet CompartmentRear Connectors Rear ConnectorsPower Management For Windows Rear Connectors Power Management for Windows Troubleshooting PostPreliminary Steps Power-On Self Test Post Running PostDiagnostic Error Codes Compaq Diagnostics Computer Checkup TestView System Information Inspect AudioContacting Compaq Support Shipping PreparationTroubleshooting Without Diagnostics Before Replacing PartsSolving Minor Problems Solving PC Card Problems Solving Power ProblemsSolving Printer Problems Solving Touch Pad/Pointing Device ProblemsBattery Pack Operating Time Connector Pin Assignments Illustrated Parts Catalog System Unit System UnitSystem Unit BoardsBoards Display Assembly Display AssemblySystem Unit Boards Mass Storage Devices System Unit Boards Display AssemblyMass Storage Devices Mass Storage Devices Miscellaneous Cables KitMiscellaneous Cable Kit Cables Power CordCables Miscellaneous Hardware Plastics Kit Miscellaneous Hardware and Plastics KitsMiscellaneous Parts Documentation Software Miscellaneous Parts Miscellaneous PartsDocumentation Software Documentation and Software Info. Not AvailableDocumentation QuickFind Part Number SuffixRemoval and Replacement Procedures Serial Number LocationElectrostatic Discharge Generating StaticService Considerations To service the computer, you need the followingCables and Connectors Removing a Cable from a ZIF ConnectorCables Select the desired illustrationZIF Connectors Maintenance & Service Guide Ribbon cable position for the CD drive Ribbon cable position for the diskette drive Back to Cables and Connectors Removing the Battery Pack Battery PackBattery pack tab Remove the batteryTo replace the battery Previous proceduresRemoving the Palmrest Cover with Touch Pad Palmrest Cover with Touch PadBattery Operations Specifications Parts Catalog Removal Sequence Removing the HeatspreaderHeatspreader To remove the heatspreader, complete the following stepsKeyboard Removing the KeyboardTo remove the keyboard, complete the following steps Connector on Disconnect the flexCable from the ZIF To replaceRemoving the Processor To remove the processor, complete the following stepsTo replace the processor complete the following steps Removing the 3.2-GB, 4.1-GB, and 6.4-GB Hard Drives Hard DrivesDisconnect the hard Drive data cable fromHard drive Remove fromTo remove the hard Drive mounting bracketComplete the following StepsRemoving the CD Drive Open the CD drive tray using a small paper clip Disconnect the CD Drive cable from the CDDrive and remove CD drive fromRemoving the Battery Charger Board Battery Charger BoardRemoving the Modem Disconnect Modem cable fromModem To replace the modemRemoving the Display Panel Assembly Display Panel AssemblyDisplay panel assembly From the ZIF connectorCable attached to On the system boardBacklight cable attached Assembly fromTo the display panel Assembly and remove Support the backDisplay panel Two screws from eachPanel assembly with Panel assembly, reverseWhen removing Assembly flexRemoving the Upper CPU Cover Upper CPU CoverRemoving the Speaker Assembly Speaker AssemblyFan Assembly System Board Dip Switch Settings Memory Module Removing the Diskette DriveDiskette Drive To remove the diskette drive, complete the following stepsDiskette drive data Cable from the systemBoard To replace the disketteFan Assembly Removing the Fan AssemblySystem Board Dip Switch Settings Memory Module Assembly, reverse Previous procedureFan assembly To remove the fanDip Switch Settings Memory Module Removing the System BoardTo remove the system board, complete the following steps System BoardRemove three Standoffs fromRemove two screws From the CD DriveMounting rails Remove the mountingScrews from the system Up the right side of the system board and pull Pull the Pcmcia eject lever out straight, liftForward to remove the system board from Specifications Removing the Memory Module Memory ModulePull side levers to Release the memoryModule and unplug Memory module fromIndex Presario 1200 SeriesDimensions WeightStand-Alone Battery Pack Power Requirements AC Power RequirementsSystem Interrupts Hardware IRQ System FunctionAddress Hex System Function Shipping Configuration Hardware DMA System FunctionSystem Memory Catalog Memory Address System FunctionDisplay Dimensions Total Power ConsumptionContrast Ratio BrightnessMemory Expansion System Memory Expansion Board Total Memory Cylinders High/LowNumber of Read/Write Heads Capacity Per Drive Information not availableLogical Configuration Seek TimesTransfer Rate Capacity Per DriveAccess Time Average Random Access Time Spin Up timeNickel Metal Hydride NiMH Lithium Ion Li ion Dimensions Weight Battery Pack Operating Time Energy
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1242, 1234 specifications

The HP 1234 and HP 1242 are two impressive devices from Hewlett-Packard, designed primarily for home and small office users who need reliable printing solutions that combine efficiency with high-quality performance. Both models are tailored to meet modern printing demands, offering a variety of features and technologies that enhance usability and productivity.

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