HP 1234, 1242 Compaq Diagnostics, Computer Checkup Test, View System Information Inspect, Audio

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Presario 1200 Series

Models: 1234, 1235, 1236, 1237, 1238, 1240, 1242, 1250, and 1252

Before You Begin

 

Specifications

 

Parts Catalog

 

 

 

 

 

 

 

 

 

 

Removal Sequence

 

Troubleshooting

 

Battery Operations

 

 

 

 

 

 

 

 

 

Index

Product Description

 

Pin Assignments

 

 

 

 

 

 

Compaq Diagnostics

Compaq Diagnostics is installed on the hard drive of the computer. Run the Diagnostics utilities when you want to view or test system information and if you have installed or connected devices. If you run Compaq Diagnostics from a diskette, ensure that it is version 10.11 or later.

The Diagnostics menu includes the following utilities:

Computer Checkup (TEST)

View System Information (INSPECT)

Prepare Computer for a Compaq Service Call (RemotePaq)

If you have a problem you cannot solve, run the Diagnostics utilities before you call for support. Run Computer Checkup and select to save the device list to a file and to print or to save the log of errors. Run the View System Information (INSPECT) utility and select to print or to save that information. Have the files or the printed information available when you call for support.

Computer Checkup (TEST)

Computer Checkup (TEST) determines whether the various computer components and devices are recognized by the system and are functioning properly. You can display, print, or save the information generated by Computer Checkup.

Follow these steps to run Computer Checkup:

1.Plug the computer into an external power source. (A low battery condition could interrupt the program.)

2.Turn on the external devices that you want to test. Connect the printer if you want to print a log of error messages.

3.Insert the Compaq Diagnostics diskette in drive A.

4.Turn on or restart the computer. The computer starts from drive A, and the Diagnostics Welcome screen appears.

5.Press Enter to continue. The Diagnostics menu appears.

6.Select Computer Checkup from the Diagnostics menu. A Test Option menu appears.

7.Select View the Device List from the Test Option menu. A list of the installed Compaq devices appears.

8.If the list of installed devices is correct, select OK. The Test Option menu appears.

NOTE: If the list is incorrect, ensure that any new devices are installed properly.

9.Select one of the following from the Test Option menu:

Quick Check Diagnostics. Runs a quick, general test on each device with a minimal number of prompts. If errors occur, they display when the testing is complete. You cannot print or save the error messages.

Automatic Diagnostics. Runs unattended, maximum testing of each device with minimal prompts. You can choose how many times to run the tests, to stop on errors, or to print or save a log of errors.

Prompted Diagnostics. Allows maximum control over testing the devices. You can choose attended or unattended testing, decide to stop on errors, or choose to print or save a log of errors.

10.Follow the instructions on the screen as the devices are tested. When testing is complete, the Test Option menu appears.

11.Exit the Test Option menu.

12.Exit the Diagnostics menu.

View System Information (INSPECT)

The View System Information (INSPECT) utility provides information about the computer and installed or connected devices. You can display, print, or save the information.

Follow these steps to run View System Information (INSPECT) from the Compaq Diagnostics diskette:

1.Turn on the external devices that you want to test. Connect the printer if you want to print the information.

2.Insert the Compaq Diagnostics diskette in drive A.

3.Turn on or restart the computer. The computer starts from drive A, and the Diagnostics Welcome screen appears.

4.Press Enter to continue. The Diagnostics menu appears.

5.Select View System Information (INSPECT) from the Diagnostics menu.

6.Select the item you want to view from the following list:

System

Memory

ROM

Audio

Keyboard

Operating system

System ports

System files

System storage

Windows files

Graphics

 

7.Follow the instructions on the screen to cycle through the screens, to return to the list and choose another item, or to print the information.

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Contents Parts Catalog Before You BeginRemoval Sequence IndexIndex Preface SymbolsProduct Description Specifications Parts CatalogProduct Description AMD-K6 266 MMX Models and FeaturesModels and Features Controls Lights Controls and LightsFront Bezel Lights Left Side Components Models Features Controls LightsLeft Side Components Card Diskette Eject Drive Lever Slot ButtonBattery CD Drive Compartment Models Features Controls Lights Left Side ComponentsRight Side Components Right Side ComponentsBottom of Unit Rear Connectors Power Management For Windows Bottom of UnitBottom Unit Memory Feet CompartmentPower Management For Windows Rear Connectors Rear ConnectorsRear Connectors Power Management for Windows Post TroubleshootingPreliminary Steps Running Post Power-On Self Test PostDiagnostic Error Codes Computer Checkup Test Compaq DiagnosticsView System Information Inspect AudioShipping Preparation Contacting Compaq SupportBefore Replacing Parts Troubleshooting Without DiagnosticsSolving Minor Problems Solving Power Problems Solving PC Card ProblemsSolving Printer Problems Solving Touch Pad/Pointing Device ProblemsBattery Pack Operating Time Connector Pin Assignments Illustrated Parts Catalog System Unit System UnitBoards BoardsSystem Unit System Unit Boards Display AssemblyDisplay Assembly Mass Storage Devices System Unit Boards Display AssemblyMass Storage Devices Miscellaneous Cable Kit Miscellaneous Cables KitMass Storage Devices Cables Power CordCables Miscellaneous Parts Documentation Software Miscellaneous Hardware and Plastics KitsMiscellaneous Hardware Plastics Kit Documentation Software Miscellaneous PartsMiscellaneous Parts Info. Not Available Documentation and SoftwareDocumentation QuickFind Part Number SuffixSerial Number Location Removal and Replacement ProceduresGenerating Static Electrostatic DischargeTo service the computer, you need the following Service ConsiderationsRemoving a Cable from a ZIF Connector Cables and ConnectorsCables Select the desired illustrationZIF Connectors Maintenance & Service Guide Ribbon cable position for the CD drive Ribbon cable position for the diskette drive Back to Cables and Connectors Battery Pack Removing the Battery PackRemove the battery Battery pack tabTo replace the battery Previous proceduresPalmrest Cover with Touch Pad Removing the Palmrest Cover with Touch PadBattery Operations Removing the Heatspreader Specifications Parts Catalog Removal SequenceHeatspreader To remove the heatspreader, complete the following stepsTo remove the keyboard, complete the following steps Removing the KeyboardKeyboard Disconnect the flex Connector onCable from the ZIF To replaceTo remove the processor, complete the following steps Removing the ProcessorTo replace the processor complete the following steps Hard Drives Removing the 3.2-GB, 4.1-GB, and 6.4-GB Hard DrivesDrive data cable from Disconnect the hardHard drive Remove fromDrive mounting bracket To remove the hardComplete the following StepsRemoving the CD Drive Open the CD drive tray using a small paper clip Drive cable from the CD Disconnect the CDDrive and remove CD drive fromBattery Charger Board Removing the Battery Charger BoardRemoving the Modem Modem cable from DisconnectModem To replace the modemDisplay Panel Assembly Removing the Display Panel AssemblyFrom the ZIF connector Display panel assemblyCable attached to On the system boardTo the display panel Assembly fromBacklight cable attached Support the back Assembly and removeDisplay panel Two screws from eachPanel assembly, reverse Panel assembly withWhen removing Assembly flexUpper CPU Cover Removing the Upper CPU CoverSpeaker Assembly Removing the Speaker AssemblyRemoving the Diskette Drive Fan Assembly System Board Dip Switch Settings Memory ModuleDiskette Drive To remove the diskette drive, complete the following stepsCable from the system Diskette drive dataBoard To replace the disketteSystem Board Dip Switch Settings Memory Module Removing the Fan AssemblyFan Assembly Previous procedure Assembly, reverseFan assembly To remove the fanRemoving the System Board Dip Switch Settings Memory ModuleTo remove the system board, complete the following steps System BoardStandoffs from Remove threeFrom the CD Drive Remove two screwsMounting rails Remove the mountingScrews from the system Forward to remove the system board from Pull the Pcmcia eject lever out straight, liftUp the right side of the system board and pull Specifications Memory Module Removing the Memory ModuleRelease the memory Pull side levers toModule and unplug Memory module fromPresario 1200 Series IndexWeight DimensionsStand-Alone Battery Pack Power Requirements AC Power RequirementsHardware IRQ System Function System InterruptsHardware DMA System Function Address Hex System Function Shipping ConfigurationMemory Address System Function System Memory CatalogTotal Power Consumption Display DimensionsContrast Ratio BrightnessCylinders High/Low Memory Expansion System Memory Expansion Board Total MemoryNumber of Read/Write Heads Capacity Per Drive Information not availableSeek Times Logical ConfigurationTransfer Rate Capacity Per DriveAverage Random Access Time Spin Up time Access TimeNickel Metal Hydride NiMH Lithium Ion Li ion Dimensions Weight Battery Pack Operating Time Energy
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