HP HSC/I 1000Base-SX, I 1000Base-T manual Flowchart 6a Procedures

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Troubleshooting

Diagnostic Flowcharts

Flowchart 6a Procedures

•Execute ioscan(1M) as follows:

ioscan -kfddrivername, where drivername is either gelan or igelan (refer to Table 1-1, “List of Gigabit Ethernet Products”).

Verify output from ioscan shows card “CLAIMED” by the system.

•If card is claimed, execute lanscan(1M) and check if the hardware state display shows “UP.” If so, go to Cable and LED Test. If not, continue to netfmt and lanadmin Test.

•If card is not claimed, execute what /stand/vmunix grep drivername, where drivername is as mentioned above. Verify if the output is similar to the output documented in the Release Notes for your Gigabit Ethernet product. Use the name of the running kernel image ﬁle in place of “/stand/vmunix” as appropriate.

•If driver is displayed, check if dmesg/syslog output shows error messages pertaining to gelan/igelan. Also, check nettl log messages. If errors, check card installation and reset and/or reseat card, then repeat ioscan and lanscan Test. Otherwise, call your HP representative.

•If driver is not displayed, install driver using swinstall(1M) and verify or edit /stand/system to contain gelan or igelan keyword. (See Chapter 3 of Installing and Administering LAN/9000 Software for instructions on how to edit /stand/system and create a new kernel.) Reboot system and repeat ioscan and lanscan Test.

Chapter 4

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Contents Manufacturing Part Number J5683-90002 E0602 Legal Notices Page Page Preface Page Introduction Product Overview FeaturesPerformance on A6794A, A6847A, and A6825A Differences Between gelan and igelanList of Gigabit Ethernet Products About this ManualProduct Description Driver Supported Systems Operating Name GelanAbout this Manual About this Manual Chapter Conﬁguring Gigabit Ethernet Generic Parameters Understanding the Gigabit Ethernet ParametersLink Parameters Speed Duplexity Autonegotiation Performance Tuning ParametersReceive ﬂow control Name Range Default Units Performance Tuning Parameters$ lanadmin -Astationaddr nmid/ppa Using the lanadmin Tool with Gigabit EthernetOption Display Displaying ValuesExamples Option Setting Setting Values$ lanadmin -X stats clear nmid/ppa Gigabit Ethernet Resources HP-UX Manual Reference Pages Other Useful Manuals Manuals Available for Gigabit EthernetLogging Messages Error MessagesNettl -traceoff -entity igelan Contacting Your HP Representative Lanadmin -x cardinfo nmid lanadmin -x stats drv nmid Contacting Your HP Representative Chapter Troubleshooting Troubleshooting Overview Chart Type of Test Purpose Diagnostic FlowchartsFlowchart Flowchart 1 Cable and LED TestOperational Flowchart 1 Procedures Flowchart 2 Link Level Test Flowchart 2 Procedures Flowchart 3 Procedures Flowchart 3 Network Level TestsFlowchart 3a Procedures Flowchart 3a ARP TestFlowchart 3a Flowchart 3b Flowchart 3b ping TestFlowchart 3b Procedures Flowchart 3b Flowchart 3b Procedures Flowchart 4 Transport Level Test Flowchart 4 Procedures Flowchart 5 Bridge/Gateway Loopback Test Flowchart 5 Procedures Flowchart 6 Conﬁguration Tests Flowchart 6 Procedures Flowchart 6a Flowchart 6a ioscan and lanscan TestFlowchart 6a Procedures Flowchart 6b Flowchart 6b netfmt and lanadmin TestFlowchart 6b Procedures Flowchart 6c Flowchart 6c ifconﬁg TestFlowchart 6c Procedures Diagnostic Flowcharts Chapter Gigabit Ethernet lanadmin Display LAN Interface Status Display LAN Interface Status DisplayHP-UX 11.0 lanadmin output Field Description RFC 1213 MIBRFC 1213 MIB RFC 1284 Ethernet-Like Interface Statistics Gigabit Ethernet Card Statistics Card Statistics Output Explanation of Card Statistics Host Command StatisticsField Description Driver Statistics NIC Events StatisticsExplanation of Card Statistics Appendix B Hardware Reference Information Table C-1 LED Description and Status for 1000Base-SX Meaning of the LEDsTable C-2 LED Description and Status for 1000Base-T LED Description On Steady Flashing Off ColorBack-to-Back Connection Cabling RequirementsTable C-3 Cabling Requirements for 1000Base-SX Table C-4 Cabling Requirements for 1000Base-TA4924A/A4925A/A4926A Card SpeciﬁcationsA4929A A6825A/A6847A Hardware Regulatory Statements Canada FCC Statement For U.S.AVcci Japan PCI Card Only EMI Australia and New ZealandEMI Statement European Community Laser Safety European Union Optical Transceiver Only Laser Safety StatementsLaser Safety Statements Appendix D Laser Safety Statements Appendix D Laser Safety Statements Appendix D Laser Safety Statements Appendix D Numerics GlossaryGlossary Glossary