QuickSpecs
HP StorageWorks MSL6000 Tape Library
Service and Support, HP Care Pack, and Warranty Information
Support Services | HP Services provides up to a | ||||
| resellers and service providers and 9x5 hardware technical phone support during the warranty period. In | ||||
| addition, available service offerings include a full range of optional packaged hardware and software | ||||
| services: |
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| Installation and start up |
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| Extended coverage hours and enhanced response times |
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| System management and performance services |
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| Availability and recovery services |
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Components | The following brick level options/components do not have individual HP Care Pack Services. These items | ||||
| will be included in product HP Care Pack Services into which they are installed. |
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| Disk Drives | Tape Drives | CD/DVD ROM | SCSI Hubs in SBBs | Adapters |
| Bus Converters | Backplane RAID | Power Supplies | Cabling | Fans |
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| Controllers |
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DA - 11863 Worldwide — Version 24 — July 7, 2006 | Page 8 |