HP xp8020, xp8010 manual Start-up problems, If no lights or sounds turn on

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Troubleshooting

Start-up problems

If no lights or sounds turn on:

Ensure that the power cable is securely connected to the projector and the other end is plugged into an outlet with power.

Verify the main disconnect switch is turned on (1), not off (0).

Verify that lid of the projector is latched shut.

Press the power button again.

Reset the projector by turning the main disconnect switch off, wait 60 seconds, then turn it on again.

If nothing is projected, but the projector seems to start up:

Ensure the lens cap has been removed.

If the lamp indicator is on, replace or reinstall the lamp module.

If the temperature indicator is on, turn off the projector and allow it to cool before restarting it. If the warning lights turn on again, contact HP for assistance.

If the projector makes a “ticking” sound, if the projector lamp does not turn on, and if warning lamp light is on:

The projector lamp is too hot to light. Turn the projector off and wait for it to cool before turning it on again.

The projector lamp is not making a good connection. Turn off the projector and allow it to cool. Then remove and reinstall the lamp module.

The projector lamp has reached the end of its life. Replace the lamp.

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Reference Guide

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Contents Xp8010 series digital projector Reference guide Second Edition April Contents Adjustments Maintenance Index Installation and Setup Identifying the contents of the box Symbol Function What’s in the Box?Identifying Common Features Identifying the projector Symbol Function Projector at a glanceProjector buttons and lights Identifying buttons and lights on the projectorBack panel Identifying the back panelRGBHV, and YPbPr output Remote control Identifying the remote control with case closedIdentifying remote control with case open Symbol Function Accessories Selecting a Location ImageTo install on a table To install on the ceilingCalculating projection dimensions Installation and Setup Installation and Setup To install for rear projection To install the cable shroud To connect power Turning On and OffTo turn the projector on To operate the remote control To turn the projector offTo reset the projector Making Initial Connections To connect input sourcesComputer with VGA cable connection Computer with M1-to-VGA cable connection Computer with M1-to-DVI cable connectionVCR with composite video cable connection Video equipment connectionDVD or Hdtv with component-video cable connection SCART-device connectionRGB-equipment connection RGBS-equipment connectionTo connect output devices RGBHV-equipment connectionTo connect control equipment Configuring the Projector To change settings using the on-screen menuTo set up network access Securing the Projector Adjustments Making Basic AdjustmentsTo aim the projector To adjust the focus and zoom To adjust the audioAdjusting the Picture To adjust the image according to type of pictureTo adjust other image settings To make adjustments from the web Adjustments Connecting and Preparing PresentationsTo connect a computer using a VGA cable To connect a handheld organizer To connect a computer using other types of cables M1 to VGA/USB connectionM1 to DVI/USB connection To connect other video sources DVD player connectionVCR connection Showing Presentations To present from a computerTo change the source To hide or show the displayDisconnecting Presentations Managing the Projector To find the IP addressTo set basic projector properties To set up email for notifications To protect configuration changesAccount To update the firmware UpgradeUpgrading the Projector Web MethodTo install an add-on lens Identifying lens range Lens Distance Distance/Width RatioSystem Management To change the connectivity module System Management Maintenance Using the On-Screen MenuQuick Choice menu Input menuInput Adjust Picture menu Adjust pictureAdjust picture Setup menu Audio menuSetup Help menuPerforming Routine Maintenance To clean the projector lensTo get the projector status To replace the lamp module To replace the battery in the remote control Troubleshooting Troubleshooting SuggestionsStart-up problems If no lights or sounds turn onPicture problems If the wrong input source is displayedIf the image is out of focus If an upside-down or reversed image is displayed If the image is too small or too largeIf the image has slanted edges If a scrolling or cut-off image is displayedIf the image is flickering or unstable If the image is stretchedIf the image disappears from the computer screen If the projected colors seem slightly wrongIf the projected colors seem completely wrong If a VGA monitor displays a bad picture for certain inputsIf the projector stops responding to all controls Sound problems If no sound is coming out of the projectorInterruption problems If the lamp shuts off during a presentationIf the lamp burns out or makes a popping sound Remote control problems Networking problemsIf the remote control does not operate If you cannot access the projector via the webIf you forget the projector’s web administrator password Testing the Projector To run the projector diagnosticsTroubleshooting Specifications Identifying the projector specificationsReference XGA Analog Video Mode Compatibility Resolution Sync kHzAnalog Video Mode Compatibility Sync Hz Sync kHzDigital Video Mode Compatibility 1280 x 79.98 Safety Information Safety precautionsLaser safety LED safety Mercury safetyRegulatory Information CanadaConnections to peripheral devices Japan Korea International Declaration of ConformityIndex See Reference Guide installing See Reference Guide notifications See network testing
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xp8010, xp8020 specifications

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