HP xp8010 Remote control problems, Networking problems, If the remote control does not operate

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Troubleshooting

Remote control problems

If the remote control does not operate:

If the indicator light on the front of the remote control blinks when you press buttons, the remote control is working properly. If the light does not blink, install two new AAA batteries in the remote control.

Be sure nothing is blocking the infrared receivers on the front and back of the projector. Move to within 9 m (30 ft) of the projector.

Open the on-screen menu and select help > Diagnostics. Run remote control tests.

If only the mouse and page up and down buttons do not work:

Be sure you have a USB connection between the projector and the computer.

Open the on-screen menu and select help > Diagnostics. Run remote control.

Networking problems

If you cannot access the projector via the web:

Check that you are using the correct IP address. The projector's IP address is shown in the on-screen menu on the projector.

Check the network cable connections at the projector and at the wall.

Check the left indicator light on the LAN port on the projector. If the light is not on, the network might not be active. Try a different cable or check the network outlet at the wall using a computer.

If your model includes an L1581A Advanced Connectivity Module, see the L1581A manual.

Check whether the projector’s IP address shown in the on-screen menu is 169.254.x.x. If the projector is set to use a DHCP server, this address means no DHCP server is available. If the projector does not use a DHCP server, this address means no IP address is

Reference Guide

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Contents Xp8010 series digital projector Reference guide Second Edition April Contents Adjustments Maintenance Index Installation and Setup What’s in the Box? Identifying the contents of the box Symbol FunctionIdentifying Common Features Projector at a glance Identifying the projector Symbol FunctionIdentifying buttons and lights on the projector Projector buttons and lightsIdentifying the back panel Back panelRGBHV, and YPbPr output Identifying the remote control with case closed Remote controlIdentifying remote control with case open Symbol Function Accessories Image Selecting a LocationTo install on the ceiling To install on a tableCalculating projection dimensions Installation and Setup Installation and Setup To install for rear projection To install the cable shroud Turning On and Off To connect powerTo turn the projector on To turn the projector off To operate the remote controlTo reset the projector To connect input sources Making Initial ConnectionsComputer with VGA cable connection Computer with M1-to-DVI cable connection Computer with M1-to-VGA cable connectionVideo equipment connection VCR with composite video cable connectionSCART-device connection DVD or Hdtv with component-video cable connectionRGBS-equipment connection RGB-equipment connectionRGBHV-equipment connection To connect output devicesTo connect control equipment To change settings using the on-screen menu Configuring the ProjectorTo set up network access Securing the Projector Making Basic Adjustments AdjustmentsTo aim the projector To adjust the audio To adjust the focus and zoomTo adjust the image according to type of picture Adjusting the PictureTo adjust other image settings To make adjustments from the web Adjustments Presentations Connecting and PreparingTo connect a computer using a VGA cable To connect a handheld organizer M1 to VGA/USB connection To connect a computer using other types of cablesM1 to DVI/USB connection DVD player connection To connect other video sourcesVCR connection To present from a computer Showing PresentationsTo hide or show the display To change the sourceDisconnecting Presentations To find the IP address Managing the ProjectorTo set basic projector properties To protect configuration changes To set up email for notificationsAccount Web Method To update the firmwareUpgrade Upgrading the ProjectorIdentifying lens range Lens Distance Distance/Width Ratio To install an add-on lensSystem Management To change the connectivity module System Management Using the On-Screen Menu MaintenanceInput menu Quick Choice menuInput Adjust picture Adjust Picture menuAdjust picture Audio menu Setup menuHelp menu SetupTo clean the projector lens Performing Routine MaintenanceTo get the projector status To replace the lamp module To replace the battery in the remote control Troubleshooting Suggestions TroubleshootingIf no lights or sounds turn on Start-up problemsIf the wrong input source is displayed Picture problemsIf the image is out of focus If a scrolling or cut-off image is displayed If an upside-down or reversed image is displayedIf the image is too small or too large If the image has slanted edgesIf the projected colors seem slightly wrong If the image is flickering or unstableIf the image is stretched If the image disappears from the computer screenIf a VGA monitor displays a bad picture for certain inputs If the projected colors seem completely wrongIf the projector stops responding to all controls If no sound is coming out of the projector Sound problemsIf the lamp shuts off during a presentation Interruption problemsIf the lamp burns out or makes a popping sound If you cannot access the projector via the web Remote control problemsNetworking problems If the remote control does not operateIf you forget the projector’s web administrator password To run the projector diagnostics Testing the ProjectorTroubleshooting Identifying the projector specifications SpecificationsReference XGA Sync kHz Analog Video Mode Compatibility ResolutionSync Hz Sync kHz Analog Video Mode CompatibilityDigital Video Mode Compatibility 1280 x 79.98 Safety precautions Safety InformationLaser safety Mercury safety LED safetyCanada Regulatory InformationConnections to peripheral devices Japan Korea Declaration of Conformity InternationalIndex See Reference Guide installing See Reference Guide notifications See network testing
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