HP mp2210, mp2215 manual Troubleshooting suggestions

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If an upside-down or reversed image is displayed:

The projector has been set to the wrong position setting. Press enter, go to Setup > Picture orientation, and select the correct setting.

If the image is too small or too large:

Adjust the zoom ring on top of the projector.

Move the projector closer to or farther from the screen.

On the projector or remote control, press the picture mode button one or more times to see if one of the picture modes makes the image the correct size.

Press enter, go to Picture > Customize picture mode > Aspect ratio. Try the different settings.

If the source device sends wide-screen output, press enter, go to Input, and try setting Widescreen input to Yes. Otherwise, set it to No.

If the image has slanted sides:

As much as possible, reposition the projector so that it is centered on the screen and below the bottom of the screen.

Press enter and go to Quick choice > Keystone. Adjust the setting as needed.

If the image is stretched:

On the projector or remote control, press the picture mode button one or more times to see if one of the picture modes makes the image the correct size.

Press enter, go to Picture > Customize picture mode > Aspect ratio. Try the different settings.

If the source device sends wide-screen output, press enter, go to Input, and try setting Widescreen input to Yes. Otherwise, set it to No.

If the projected colors seem slightly wrong:

See “Adjusting the picture for best color” on page 34.

Press enter, go to Help > Diagnostics, and run the color test.

If the projected colors seem completely wrong:

Be sure the pins on the cable connectors are not bent or broken.

Press enter, go to Picture > Color settings > Color space. Try the different settings.

Press enter, go to Help > Diagnostics, and run the color test.

Press enter, go to Picture > Color settings > Reset color settings, and press enter.

Press enter, go to Setup > Reset all settings, and press enter.

Troubleshooting suggestions

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Contents HP mp2210 Series Digital Projector Page Contents Maintaining the Projector Safety precautions Setting UpWhat’s in the box? Quick Setup Guide Identifying common features Projector at a glanceIdentifying major components Identifying the projector buttons and lights Projector buttons and lightsIdentifying12back panel components Back panelRemote control Accessories Positioning the projector Setting up the projectorImage size relative to distance from the screen Connecting power Connecting a computer Connecting a handheld organizer Connecting a video source Connecting a component-video source Connecting an S-video source Turning the projector on and off Removing the lens coverPull the lens cover off the lens Turning the projector on Moving the projector Turning the projector offAiming the projector Making basic adjustmentsAdjusting the focus and zoom Using the remote control Using the remote control Setting Up Hiding or showing the picture Showing PresentationsShowing a computer screen Selecting a different sourceShowing Presentations Adjusting the Projector Adjusting the pictureChoosing the best picture mode Adjusting the shape of the picture Adjusting a slanted picture Adjusting the picture for best color Adjusting the projector setup Adjusting other picture settingsChanging settings using the on-screen menu Using the on-screen menuFor a visual aid, see Back panel on Input menu Quick choice menuInput menu Quick choice menuPicture menu Help Setup menuSetup menu Help menuAdjusting the Projector Getting the projector status Performing routine maintenanceCleaning the projector and lens Maintaining the ProjectorReplacing the lamp module Performing routine maintenance Replacing the battery in the remote control Updating the firmware Upgrading the projectorMaintaining the Projector Choosing cables Installing PermanentlyInstalling the projector Installing on a tableLocking the projector Installing for rear projectionTroubleshooting suggestions Fixing ProblemsPicture problems Start-up problemsTroubleshooting suggestions Fixing Problems Remote control problems Interruption problemsRunning the projector diagnostics Testing the projectorSpecifications Projector SpecificationsReference Projector Specifications Video mode compatibility Safety information LED safetyMercury safety Canada Regulatory informationJapan Korea International CRVSB-05AR Index VGA Reference