HP dm4-1160us, dm4-1162us manual Preventing playback disruptions, Disc does not play

Page 55

●Scan for hardware changes. Windows scans your system for installed hardware and installs any required drivers.

●Click Properties to see if the device is working properly:

◦The Properties window provides details about the device to help you troubleshoot issues.

◦Click the Driver tab to update, disable, or uninstall drivers for this device.

Preventing playback disruptions

To reduce the possibility of playback disruption:

●Save your work and close all open programs before playing a CD, DVD, or BD.

●Do not connect or disconnect hardware while playing a disc.

Do not initiate Hibernation or Sleep while playing a disc. Otherwise, you may see a warning message asking if you want to continue. If this message is displayed, click No. After you click No, the computer may behave in either of the following ways:

●Playback may resume.

– or –

●The playback window in the multimedia program may close. To return to playing the CD, DVD, or BD, click the Play button in your multimedia program to restart the disc. In rare cases, you may need to exit the program, and then restart it.

A disc does not play

●Save your work and close all open programs before playing a CD, DVD, or BD.

●Log off the Internet before playing a CD, DVD, or BD.

●Be sure that you insert the disc properly.

●Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth. Wipe from the center of the disc to the outer edge.

●Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit available at many electronics stores.

●Disable Sleep mode before playing the disc.

Do not initiate Hibernation or Sleep while playing a disc. Otherwise, you may see a warning message asking if you want to continue. If this message is displayed, click No. After you click No, the computer may behave in either of the following ways:

◦ Playback may resume.

Optical drive 45

Image 55

Contents HP Pavilion Notebook PC Product notice Safety warning notice Iv Safety warning notice Table of contents Pointing devices and keyboard Power management Drives Disabling and enabling QuickWeb 104 TouchPad FeaturesIdentifying the hardware Top componentsLights Component Description Power light White Power is onPanel System and Security Power Options Power button and fingerprint readerFn key KeysRight-side components Front componentsLeft-side components Display components Bottom components Wireless antennasComponent Description Additional hardware components LabelsComponent Description Icon Name Description Using wireless devicesIdentifying wireless and network status icons NetworkingUsing the wireless action key Using the wireless controlsUsing HP Wireless Assistant software Using operating system controls Using a WlanProtecting your Wlan Setting up a WlanConnecting to a Wlan Roaming to another network Using HP Mobile Broadband select models onlyInserting a SIM Removing a SIM Bluetooth and Internet Connection Sharing ICS Using Bluetooth wireless devicesCannot connect to a Wlan Troubleshooting wireless connection problemsCannot connect to a preferred Wlan network Current Wlan network security codes are unavailable Network icon is not displayedCannot connect to the wireless router Connecting to a local area network LANWlan connection is very weak Page Pointing devices and keyboard Using pointing devicesSetting pointing device preferences Using the TouchPadSelecting Scrolling Using TouchPad gesturesConnecting an external mouse Using the action keysIcon Action Description Using the hotkeys Icon Function Hotkey Description Cleaning the TouchPad and keyboardPointing devices and keyboard Multimedia Multimedia featuresIdentifying your multimedia components Multimedia Using the media activity action keys Using the media activity functionsMultimedia software Using HP MediaSmart software Opening preinstalled multimedia softwareUsing other multimedia software Checking your audio functions Installing multimedia software from a discConnecting external audio devices AudioVideo Using the audio-out headphone jackUsing the audio-in microphone jack Using the external monitor portConnecting an Hdmi device Configuring audio for Hdmi select models only Identifying the installed optical driveOptical drive LightScribe CD or Using optical discs CDs, DVDs, and BDsSelecting the right disc CDs, DVDs, and BDs CD-R discsPlaying a CD, DVD, or BD Changing DVD region settings Configuring AutoPlayCopying a CD or DVD Observing the copyright warningCreating burning a CD, DVD, or BD Removing an optical disc CD, DVD, or BD Computer does not detect the optical drive TroubleshootingDisc does not play Preventing playback disruptionsMovie stops, skips, or plays erratically Disc does not play automaticallyMovie is not visible on an external display Device driver must be reinstalledObtaining the latest HP device drivers WebcamAdjusting webcam properties Initiating and exiting Sleep Power managementSetting power options Using power-saving statesInitiating and exiting Hibernation Using the battery meterUsing power plans Viewing the current power planCustomizing power plans Using external AC powerSetting password protection on wakeup Selecting a different power planConnecting the AC adapter Testing an AC adapter Using battery powerIdentifying batteries Inserting or removing the battery Finding battery information in Help and SupportUsing Battery Check Displaying the remaining battery chargePage Maximizing battery discharge time Charging a batteryManaging low battery levels Identifying low battery levels Calibrating a batteryResolving a low battery level Disable Hibernation and Sleep Fully charge the batteryFully recharge the battery Discharge the batteryReenable Hibernation and Sleep Disposing of a used battery Switching between graphics modes select models onlyConserving battery power Storing a batteryClick Shut down Shutting down the computerDrives Identifying installed drivesHandling drives Improving hard drive performance Using HP ProtectSmart Hard Drive ProtectionUsing Disk Defragmenter Using Disk CleanupIdentifying HP ProtectSmart Hard Drive Protection status Using HP ProtectSmart Hard Drive Protection softwareReplacing the hard drive Page Page Page Page Removing a USB device Using a USB deviceConnecting a USB device External devicesConnecting an eSATA device Using an eSATA deviceRemoving an eSATA device Page External media cards Using Digital Media Slot cardsInserting a digital card Removing a digital card Adding or replacing memory modules Memory modulesPage Page Upgrading a memory module in the primary memory module slot Page Page Page Protecting the computer Using passwordsComputer risk Security feature SecuritySetting passwords in Setup Utility Setting passwords in WindowsPassword Function Managing an administrator password Administrator passwordPower-on password Using antivirus softwareInstalling critical security updates Using firewall softwareInstalling an optional security cable Locating the fingerprint reader Using the fingerprint readerRegistering fingerprints Using your registered fingerprint to log on to Windows Disabling and enabling QuickWeb HP QuickWebChanging the language of Setup Utility Setup UtilityStarting Setup Utility Using Setup UtilityRestoring default settings in Setup Utility Navigating and selecting in Setup UtilityDisplaying system information Main menu Setup Utility menusExiting Setup Utility System Configuration menuPrimary Hard Disk Self Test Diagnostics menuUpdating the Bios Software updatesDetermining the Bios version Updating programs and drivers Downloading a Bios updatePage Creating recovery discs Backup and RecoveryBacking up your information Create a system restore point Using Windows Backup and RestoreUsing system restore points When to create restore pointsRecovering from the recovery discs Performing a recoveryRestore to a previous date and time Click System Recovery in the Recovery Manager window Index Symbols/NumericsDVD-ROM SIM SSD