HP : G4 1107NR, : LY849UA, : LW883AW, : B4B15UA manual Using System Diagnostics

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Using System Diagnostics

System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. Depending on your computer, the following diagnostic tests may be available in System Diagnostics:

●Start-up test—This test analyzes the main computer components that are required to start the computer.

●Run-in test—This test repeats the start-up test and checks for intermittent problems that the start-up test does not detect.

●Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the data to a good sector.

●Memory test—This test analyzes the physical condition of the memory modules. If it reports an error, replace the memory modules immediately.

●Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact HP Customer Support to report the issue and purchase a replacement battery.

You can also view system information and error logs in the System Diagnostics window.

To start System Diagnostics:

1.Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2.

2.Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostics test while it is running, press esc.

56 Chapter 9 Setup Utility (BIOS) and System Diagnostics

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Contents HP Notebook Product notice Safety warning notice Iv Safety warning notice Table of contents VGA External cards and devices Security Page Page Introduction Finding more information about your new computerCreating a wireless connection Identifying wireless and network status iconsNetworking select models only Turning wireless devices on or off Using HP Connection Manager select models onlyConnecting to an existing Wlan Using a WlanUsing operating system controls Setting up a new WlanProtecting your Wlan Using HP Mobile Broadband select models only Roaming to another networkInserting a SIM Using GPS select models only Removing a SIMBluetooth and Internet Connection Sharing ICS Using Bluetooth wireless devicesConnecting to a wired network Using a modem select models onlyConnecting a modem cable Connecting a country- or region-specific modem cable adapterSelecting a location setting Viewing the current location selectionConnecting to a local area network LAN select models only Select Start Devices and PrintersPage Using the media activity controls MultimediaAudio Adjusting the volume Webcam select models onlyChecking audio functions on the computer Video DisplayPortHdmi Using CyberLink PowerDVD select models only Intel Wireless Display select models onlyConfiguring audio for Hdmi Power management Shutting down the computerInitiating and exiting Sleep Setting power optionsUsing power-saving states Initiating and exiting HibernationViewing the current power plan Using the power meterUsing power plans Selecting a different power planUsing HP Power Manager select models only Setting password protection on wakeupCustomizing power plans Using battery power Finding battery informationUsing Battery Check Managing low battery levels Displaying the remaining battery chargeMaximizing battery discharge time Identifying low battery levelsConserving battery power Storing a batteryResolving a low battery level Using external AC power Disposing of a used batteryReplacing the battery Using HP CoolSense select models only Testing an AC adapterUsing Digital Media Slot cards select models only External cards and devicesInserting a digital card Removing a digital card Using ExpressCards select models onlyConfiguring an ExpressCard Inserting an ExpressCardRemoving an ExpressCard Using smart cards select models only Inserting a smart cardUsing a USB device Connecting a USB deviceRemoving a smart card Using 1394 devices select models only Connecting a 1394 deviceRemoving a USB device Using an eSATA device select models only Connecting an eSATA deviceRemoving a 1394 device Using the expansion port select models only Using optional external devicesUsing optional external drives Removing an eSATA deviceUsing optional external devices Drives Handling drivesUsing Disk Cleanup Using hard drivesUsing Disk Defragmenter Improving hard drive performanceManaging power with a parked hard drive Identifying HP ProtectSmart Hard Drive Protection statusUsing HP ProtectSmart Hard Drive Protection software Using optical drives select models onlyIdentifying the installed optical drive Inserting an optical discRemoving an optical disc Slot loadWhen the disc tray opens normally Slot load Using RAID select models only Sharing optical drivesUsing passwords SecurityProtecting the computer Setting passwords in Windows Setting passwords in Setup Utility BiosManaging an administrator password Entering an administrator passwordManaging a power-on password Using antivirus softwareUsing firewall software Entering a power-on passwordInstalling critical security updates Installing an optional security cableUsing the fingerprint reader select models only Locating the fingerprint readerCleaning the display MaintenanceCleaning your computer Cleaning the TouchPad and keyboardUsing SoftPaq Download Manager Starting Setup Utility Bios Setup Utility Bios and System DiagnosticsUsing Setup Utility Bios Changing the language of Setup Utility BiosNavigating and selecting in Setup Utility Bios Restoring factory settings in Setup Utility BiosDisplaying system information Exiting Setup Utility Bios Updating the BiosDetermining the Bios version Downloading a Bios update Select Start Help and Support MaintainUsing System Diagnostics Traveling with the computer Page Troubleshooting resources Electrostatic Discharge Symbols/Numerics IndexPasswords