HP 13 manual Using Bluetooth wireless devices, Troubleshooting wireless connection problems

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Using Bluetooth wireless devices

A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following:

Computers (desktop, notebook, PDA)

Phones (cellular, cordless, smart phone)

Imaging devices (printer, camera)

Audio devices (headset, speakers)

Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network (PAN) of Bluetooth devices. For information on configuring and using Bluetooth devices, refer to the Bluetooth software Help.

Bluetooth and Internet Connection Sharing (ICS)

HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet. When two or more computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other computers may not be able to connect to the Internet using the Bluetooth network.

The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices including cellular phones, printers, cameras, and PDAs. The inability to consistently connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the Windows operating system.

Troubleshooting wireless connection problems

Some possible causes for wireless connection problems include the following:

Network configuration (SSID or security) has been changed.

Wireless device is not installed correctly or has been disabled.

Wireless device or router hardware has failed.

Wireless device encountered interference from other devices.

Cannot connect to a preferred network

Windows can automatically repair a corrupted WLAN connection:

If there is a network icon in the notification area, at the far right of the taskbar, right-click the icon, and then click Diagnose and repair from the menu.

Windows resets your network device and attempts to reconnect to one of the preferred networks.

If there is no network icon in the notification area, follow these steps:

1.Select Start > Control Panel > Network and Internet > Network and Sharing Center.

2.Click Troubleshoot problems and select the network you wish to repair.

20 Chapter 3 Wireless and local area network

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Contents HP Envy 13 User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Pointing devices and keyboard Power management Drives and external devices Appendix B Backup and recovery Page Top components Identifying hardwareComponents TouchPadTouchPad buttons DescriptionLights Component DescriptionButton Front components KeysRight-side components Left-side componentsBottom components Wireless antennas Display componentsAdditional hardware components Labels Using HP QuickWeb software select models only Wireless and local area network Using wireless devicesIdentifying wireless and network status icons Using the wireless controls Using the wireless keyUsing a Wlan Using Wireless Assistant softwareUsing operating system controls Setting up a Wlan Protecting your WlanConnecting to a Wlan Use a wireless transmitter with built-in securityUsing the Voodoo Power Adapter select models only Roaming to another networkConnecting the adapter Identifying the adapter componentsTroubleshooting the Voodoo Power Adapter Bluetooth and Internet Connection Sharing ICS Using Bluetooth wireless devicesTroubleshooting wireless connection problems Cannot connect to a preferred networkNetwork icon for Wlan is not displayed Current Wlan network security codes are unavailableConnecting to a local area network LAN Cannot connect to the wireless routerWlan connection is very weak Using the TouchPad Using pointing devicesSetting pointing device preferences Using TouchPad gesturesScrolling Using the action keys Icon DescriptionUsing the hotkeys Cleaning the TouchPad and keyboard Hotkey DescriptionPage Multimedia features Adjusting the volumeMultimedia Using the media activity keys Multimedia softwareUsing HP MediaSmart software Using multimedia softwareInstalling multimedia software from a disc Connecting external audio devices AudioChecking your audio functions Using Beats Audio Select Start All Programs Accessories Sound RecorderConnecting an external monitor or projector VideoIdentifying Beats Audio icons Connecting an Hdmi device Configuring audio for Hdmi WebcamAdjusting webcam properties Webcam tipsPage Using power-saving states Power managementSetting power devices Initiating and exiting SleepConserving power Using the battery meterInitiating and exiting Hibernation Selecting a different power plan Using power plansViewing the current power plan Customizing power plansUsing external AC power Setting password protection on wakeupConnecting AC power Using battery power Testing an AC adapterIdentifying batteries Displaying the remaining battery charge Finding battery information in Help and SupportUsing Battery Check Removing or inserting the primary batteryCharging a battery Maximizing battery discharge time Managing low battery levelsIdentifying low battery levels Page Using the accessory battery select models only Resolving a low battery levelIdentifying the accessory battery components Inserting or removing an accessory batteryPage Calibrating a battery Battery charging and discharging sequenceReplacing the battery Storing a batteryDisposing of a used battery Shutting down the computerClick Shut down Drives Identifying installed drivesDrives and external devices Handling drivesUsing Disk Cleanup Identifying HP ProtectSmart Hard Drive Protection statusManaging power with a parked hard drive Using HP ProtectSmart Hard Drive Protection softwareUsing external drives Using the external optical drive select models onlyConnecting optional external drives Removing an optical disc when the disc tray will not open Sharing optical drivesUsing a USB device Connecting a USB deviceExternal devices Using Digital Media Slot cards Removing a USB deviceInserting a digital card Removing a digital cardPull the digital card from the slot External devices Using passwords SecurityProtecting the computer Setting passwords in Windows Setting passwords in Setup UtilityAdministrator password Managing an administrator passwordUsing antivirus software Power-on passwordUsing firewall software Installing critical security updatesInstalling an optional security cable Page Using Setup Utility Setup Utility BiosStarting Setup Utility Changing the language of Setup UtilityNavigating and selecting in Setup Utility Restoring default settings in Setup UtilityDisplaying system information System Configuration menu Setup Utility MenusExiting Setup Utility Main menuUpdating the Bios Diagnostics menuUpdating the Bios Determining the Bios version Downloading a Bios updatePage Backup and recovery Creating recovery discsBacking up your information When to create restore points Using Windows Backup and RestoreUsing system restore points Create a system restore pointPerforming a recovery Recovering from the recovery discsRestore to a previous date and time Click System Recovery in the Recovery Manager window Index USBWlan Hdmi