HP 13 Network icon for Wlan is not displayed, Current Wlan network security codes are unavailable

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Network icon for WLAN is not displayed

If the network icon is not displayed in the notification area after you configure the WLAN, the software driver is either missing or corrupted. A Windows “Device not Found” error message may also be displayed. The driver must be reinstalled.

Get the latest version of the WLAN device software and drivers for your computer from the HP Web site at http://www.hp.com:

1.Open your Web browser and go to http://www.hp.com/support.

2.Select your country or region.

3.Click the option for software and driver downloads, and then type your computer model number in the search box.

4.Press enter, and then follow the on-screen instructions.

Current WLAN network security codes are unavailable

If you are prompted for a network key or a name (SSID) when connecting to a WLAN, the network is protected by security. You must have the current codes to make a connection on a secure network. The SSID and network key are alphanumeric codes that you enter into your computer to identify your computer to the network.

●For a network connected to your personal wireless router, review the router user guide for instructions on setting up the same codes on both the router and the WLAN device.

●For a private network, such as a network in an office or at a public Internet chat room, contact the network administrator to obtain the codes, and then enter the codes when prompted to do so.

Some networks change the SSID or network keys used in their routers or access points on a regular basis to improve security. You must change the corresponding code in your computer accordingly.

If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow the steps below to connect to the network:

1.Select Start > Control Panel > Network and Internet > Network and Sharing Center.

2.Click Manage wireless networks in the left panel.

A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are active, several will be displayed.

3.Select the network in the list, right-click the network, and then click Properties.

NOTE: If the network you want is not listed, check with the network administrator to be sure that the router or access point is operating.

4.Click the Security tab and enter the correct wireless encryption data into the Network security key box.

5.Click OK to save these settings.

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Contents HP Envy 13 User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Pointing devices and keyboard Power management Drives and external devices Appendix B Backup and recovery Page TouchPad Identifying hardwareComponents Top componentsDescription TouchPad buttonsComponent Description LightsButton Keys Front componentsLeft-side components Right-side componentsBottom components Display components Wireless antennasAdditional hardware components Labels Using HP QuickWeb software select models only Using wireless devices Wireless and local area networkIdentifying wireless and network status icons Using the wireless key Using the wireless controlsUsing Wireless Assistant software Using a WlanUsing operating system controls Protecting your Wlan Setting up a WlanUse a wireless transmitter with built-in security Connecting to a WlanRoaming to another network Using the Voodoo Power Adapter select models onlyIdentifying the adapter components Connecting the adapterTroubleshooting the Voodoo Power Adapter Cannot connect to a preferred network Using Bluetooth wireless devicesTroubleshooting wireless connection problems Bluetooth and Internet Connection Sharing ICSCurrent Wlan network security codes are unavailable Network icon for Wlan is not displayedCannot connect to the wireless router Connecting to a local area network LANWlan connection is very weak Using TouchPad gestures Using pointing devicesSetting pointing device preferences Using the TouchPadScrolling Icon Description Using the action keysUsing the hotkeys Hotkey Description Cleaning the TouchPad and keyboardPage Adjusting the volume Multimedia featuresMultimedia Multimedia software Using the media activity keysUsing multimedia software Using HP MediaSmart softwareInstalling multimedia software from a disc Audio Connecting external audio devicesChecking your audio functions Select Start All Programs Accessories Sound Recorder Using Beats AudioVideo Connecting an external monitor or projectorIdentifying Beats Audio icons Connecting an Hdmi device Webcam Configuring audio for HdmiWebcam tips Adjusting webcam propertiesPage Initiating and exiting Sleep Power managementSetting power devices Using power-saving statesUsing the battery meter Conserving powerInitiating and exiting Hibernation Customizing power plans Using power plansViewing the current power plan Selecting a different power planSetting password protection on wakeup Using external AC powerConnecting AC power Testing an AC adapter Using battery powerIdentifying batteries Removing or inserting the primary battery Finding battery information in Help and SupportUsing Battery Check Displaying the remaining battery chargeCharging a battery Managing low battery levels Maximizing battery discharge timeIdentifying low battery levels Page Resolving a low battery level Using the accessory battery select models onlyInserting or removing an accessory battery Identifying the accessory battery componentsPage Battery charging and discharging sequence Calibrating a batteryShutting down the computer Storing a batteryDisposing of a used battery Replacing the batteryClick Shut down Handling drives Identifying installed drivesDrives and external devices DrivesIdentifying HP ProtectSmart Hard Drive Protection status Using Disk CleanupUsing HP ProtectSmart Hard Drive Protection software Managing power with a parked hard driveUsing the external optical drive select models only Using external drivesConnecting optional external drives Sharing optical drives Removing an optical disc when the disc tray will not openConnecting a USB device Using a USB deviceExternal devices Removing a USB device Using Digital Media Slot cardsRemoving a digital card Inserting a digital cardPull the digital card from the slot External devices Security Using passwordsProtecting the computer Setting passwords in Setup Utility Setting passwords in WindowsManaging an administrator password Administrator passwordPower-on password Using antivirus softwareInstalling critical security updates Using firewall softwareInstalling an optional security cable Page Changing the language of Setup Utility Setup Utility BiosStarting Setup Utility Using Setup UtilityRestoring default settings in Setup Utility Navigating and selecting in Setup UtilityDisplaying system information Main menu Setup Utility MenusExiting Setup Utility System Configuration menuDiagnostics menu Updating the BiosUpdating the Bios Downloading a Bios update Determining the Bios versionPage Creating recovery discs Backup and recoveryBacking up your information Create a system restore point Using Windows Backup and RestoreUsing system restore points When to create restore pointsRecovering from the recovery discs Performing a recoveryRestore to a previous date and time Click System Recovery in the Recovery Manager window USB IndexWlan Hdmi
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