HP Managing DriveLock HDD Bay Passwords and Solutions for Forgotten DriveLock Master Password
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Your changes go into effect when the computer restarts.

To delete this password in Computer Setup, follow these steps:

1.Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.

2.Press f10 to enter BIOS Setup.

3.Use a pointing device or the arrow keys to select Security > Change Password, and then press enter.

4.When prompted, type your current password.

5.When prompted for the new password, leave the field empty, and then press enter.

6.Read the warning. To continue, select YES.

7.When prompted to type your new password again, leave the field empty, and then press enter.

8.To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen, and then follow the on-screen instructions.

– or –

Use the arrow keys to select File > Save changes and exit, and then press enter.

Your changes go into effect when the computer restarts.

Entering a BIOS administrator password

At the BIOS administrator password prompt, type your password (using the same kind of keys you used to set the password), and then press enter. After 3 unsuccessful attempts to enter the BIOS administrator password, you must restart the computer and try again.

Using Computer Setup DriveLock

CAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable, record the DriveLock user password and the DriveLock master password in a safe place away from your computer. If you forget both DriveLock passwords, the hard drive will be permanently locked and can no longer be used.

DriveLock protection prevents unauthorized access to the contents of a hard drive. DriveLock can be applied only to the internal hard drive(s) of the computer. After DriveLock protection is applied to a drive, a password must be entered to access the drive. The drive must be inserted into the computer or an advanced port replicator in order for it to be accessed by the DriveLock passwords.

To apply DriveLock protection to an internal hard drive, a user password and a master password must be set in Computer Setup. Note the following considerations about using DriveLock protection:

●After DriveLock protection is applied to a hard drive, the hard drive can be accessed only by entering either the user password or the master password.

●The owner of the user password should be the day-to-day user of the protected hard drive. The owner of the master password may be either a system administrator or the day-to-day user.

Using passwords 111

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Contents HP EliteBook Product notice Safety warning notice Iv Safety warning notice Table of contents Pointing devices and keyboard Adjusting the volume Power management Drives Security 151 Xii Pointing devices FeaturesIdentifying hardware Top componentsComponent Description LightsRapidly Panel System and Security Power Options Buttons, switches, and fingerprint readerKeys Fn key Front componentsRight-side components Rear componentsLeft-side components Bottom components Display components Wireless antennas select models only Additional hardware components Identifying the labelsPage Using wireless devices select models only Wireless, modem, and local area networkIdentifying wireless and network icons Using the wireless controlsUsing the wireless button Using HP Connection Manager select models only Using Wireless Assistant software select models onlyUsing operating system controls Using a Wlan device select models only Setting up a WlanProtecting your Wlan Use a wireless transmitter with built-in security Connecting to a WlanRoaming to another network Inserting a SIM select models only Using HP Mobile Broadband select models onlyRemoving a SIM select models only Page Bluetooth and Internet Connection Sharing ICS Using a Bluetooth wireless device select models onlyCannot create a Wlan connection Troubleshooting wireless connection problemsCannot connect to a preferred network Network icon is not displayedCurrent network security codes are unavailable Wlan connection is very weak Cannot connect to the wireless routerConnecting a modem cable purchased separately Using the modem select models onlySelecting a location setting Adding new locations when travelingViewing the current location selection Select Start Devices and Printers Solving travel connection problemsClick Properties Connecting to a local area network LAN Using pointing devices Using the keyboardPointing devices and keyboard Initiating Sleep Displaying system informationIncreasing screen brightness Switching the screen imageViewing battery charge information Decreasing screen brightnessUsing keypads Using HP QuickLookEnabling and disabling the embedded numeric keypad Using the embedded numeric keypadUsing an optional external numeric keypad Switching key functions on the embedded numeric keypadCleaning the TouchPad, keyboard, and vents Multimedia features Adjusting the volumeMultimedia Click Customize notification icons Multimedia softwareInstalling multimedia software from a disc Accessing your preinstalled multimedia softwareConnecting external audio devices AudioChecking your audio functions Page Video Connecting an external monitor or projectorUsing the external monitor port Using the DisplayPortPage Using optical discs CDs, DVDs, and BDs Optical drive select models onlyIdentifying the optical drive DVD±R discs Selecting the right disc CDs, DVDs, and BDsCD-R discs CD-RW discsBlu-ray Discs BDs Playing a CD, DVD, or BDDVD±RW discs LightScribe DVD+R discsChanging DVD region settings Configuring AutoPlayCopying a CD, DVD, or BD Observing the copyright warningRemoving an optical disc CD, DVD, or BD Creating burning a CD, DVD, or BDTroubleshooting Computer does not detect the optical drive Disc does not play automatically Disc does not playMovie is not visible on an external display Movie stops, skips, or plays erraticallyObtaining the latest HP device drivers Device driver must be reinstalledWebcam select models only Adjusting webcam propertiesCapturing business card images Page Initiating and exiting Sleep Power managementSetting power options Using power-saving statesUsing the battery meter Using power plansInitiating and exiting Hibernation Customizing power plans Setting password protection on wakeupViewing the current power plan Selecting a different power planUsing Power Assistant select models only Using external AC powerStarting Power Assistant Connecting the AC adapter Using battery powerInserting or removing the battery Finding battery information in Help and SupportUsing Battery Check Displaying the remaining battery chargeCharging a battery Managing low battery levels Maximizing battery discharge timeResolving a low battery level Identifying low battery levelsCalibrating a battery Fully charge the batteryDisable Hibernation and Sleep Discharge the battery Fully recharge the batteryReenable Hibernation and Sleep Replacing the battery Conserving battery powerStoring a battery Disposing of a used batteryPower management Shutting down the computer Testing an AC adapterPage Identifying installed drives DrivesHandling drives Page Using Disk Defragmenter Using Disk CleanupImproving hard drive performance Identifying HP 3D DriveGuard status Using HP 3D DriveGuardUsing HP 3D DriveGuard software Replacing a hard drive in the hard drive bay Page Page Replacing a drive in the upgrade bay Removing the protective insertReplacing a hard drive Page Page Replacing an optical drive Page Page Using a USB device Connecting a USB deviceExternal devices Removing a USB device Using USB legacy supportUsing a 1394 device Connecting a 1394 deviceRemoving a 1394 device Page Using optional external devices Using external drivesUsing a docking device Using SD Card Reader cards External media cardsInserting a digital card Inserting an ExpressCard Using ExpressCards select models onlyConfiguring an ExpressCard Removing a digital cardRemoving an ExpressCard Using smart cards select models only Removing a smart card Inserting a smart cardMemory modules Page Page Page Upgrading a memory module in the primary memory module slot Page Page Page Protecting the computer SecurityUsing passwords Setting passwords in WindowsSetting passwords in Computer Setup Managing a Bios administrator password Bios administrator passwordEntering a Bios administrator password Using Computer Setup DriveLockEntering a DriveLock password Setting a DriveLock passwordRemoving DriveLock protection Changing a DriveLock passwordUsing Computer Setup Auto DriveLock Entering an Automatic DriveLock passwordRemoving Automatic DriveLock protection Using Computer Setup security features Viewing Computer Setup System InformationSecuring system devices Using Computer Setup System IDs Using antivirus software Using firewall software Installing critical updates Using HP ProtectTools Security Manager select models only Installing a security cable Software updates Updating software Updating the Bios Determining the Bios versionDownloading a Bios update Page Click Download Updating programs and driversUsing SoftPaq Download Manager Backup and recovery Backing up your information Select Start All Programs Maintenance Backup and RestoreBackup and recovery Using the Windows recovery tools Performing a recoveryUsing a Windows 7 operating system DVD purchased separately Using f11 recovery toolsSelect Repair your computer Navigating and selecting in Computer Setup Computer SetupStarting Computer Setup Using Computer SetupRestoring factory settings in Computer Setup Computer Setup menusSecurity menu File menuUser Management requires a Bios administrator password System Configuration menuUSB port to the computer Enable/disable Preboot Authentication on HP QuickLook Ansi MultiBoot About the boot device order Enabling boot devices in Computer Setup Considering boot order changes Setting a new boot order in Computer Setup Choosing MultiBoot preferencesDynamically choosing a boot device Setting a MultiBoot Express promptEntering MultiBoot Express preferences Management and printing HP Client Automation select models only Using Client Management SolutionsConfiguring and deploying a software image Managing and updating softwareHP SSM System Software Manager Using the HP Universal Print Driver Index Symbols/NumericsDVD-ROM Jacks Ssid Wireless Assistant
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