HP C1E67UT manual Computer is on but is not responding, Computer is unusually warm

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The computer is on but is not responding

If the computer is turned on but is not responding to software or keyboard commands, try the following emergency shutdown procedures, in the sequence provided, until shutdown occurs:

CAUTION: Emergency shutdown procedures result in the loss of unsaved information.

Press and hold the power button for at least 5 seconds.

Disconnect the computer from external power and remove the battery.

The computer is unusually warm

It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels unusually warm, it may be overheating because a vent is blocked.

If you suspect that the computer is overheating, allow the computer to cool to room temperature. Be sure to keep all vents free from obstructions while you are using the computer.

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

NOTE: The fan in the computer starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during operation.

An external device is not working

Follow these suggestions if an external device does not function as expected:

Turn on the device according to the manufacturer's instructions.

Be sure that all device connections are secure.

Be sure that the device is receiving electrical power.

Be sure that the device, especially if it is older, is compatible with the operating system.

Be sure that the correct drivers are installed and updated.

The wireless network connection is not working

If a wireless network connection is not working as expected, follow these suggestions:

To enable or disable a wireless or wired network device, right-click the Network Connection icon in the notification area, at the far right of the taskbar. To enable devices, select the check box from the menu option. To disable the device, clear the check box.

Be sure that the wireless device is turned on.

Be sure that the computer wireless antennas are free from obstructions.

Be sure that the cable or DSL modem and its power cord are properly connected and that the lights are on.

Troubleshooting 89

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Contents HP Notebook Product notice Safety warning notice Iv Safety warning notice Table of contents VGA Using Media Card Reader cards select models only Vii Memory modules Security Performing a system recovery Backing up your information Input power Operating environment Welcome Resources For information about Finding informationFinding information Getting to know your computer TopTouchPad Top Lights Select Computer Control Center Buttons and fingerprint reader select models onlyGetting to know your computer Fn key KeysFront Right RightGetting to know your computer Sdxc LeftRear Display DisplayGetting to know your computer Bottom BottomGetting to know your computer Networking Turning wireless devices on and off Using an Internet service provider ISPIdentifying wireless and network status icons Creating a wireless connectionUsing a Wlan Connecting to an existing WlanSetting up a new Wlan Roaming to another network Protecting your WlanConnecting a modem cable Using Bluetooth wireless devices select models onlyConnecting to a wired network Using a modem select models onlyConnecting a country- or region-specific modem cable adapter Connecting to a local area network LAN select models only Using the keyboard Keyboard and pointing devicesIdentifying the hot keys Using the embedded numeric keypad Using keypadsTurning the embedded numeric keypad on and off Using an optional external numeric keypadNavigating Using the TouchPadUsing TouchPad gestures Turning the TouchPad off and onSelect Computer More Applications ScrollingSetting pointing device preferences Using the pointing stickPinching/Zooming Multimedia Using the audio featuresUsing the webcam select models only Adjusting the volumeChecking your audio functions VGA Using video devicesDisplayPort Select Configure Display Settings Click Detect MonitorsPage Shutting down the computer Power managementSetting power options Using power-saving statesInitiating and exiting Hibernation Initiating and exiting SuspendViewing the current power management settings Using battery powerUsing the Power icon Using power managementInserting or removing the battery Displaying the remaining battery chargeCharging a battery Maximizing battery life Managing low battery levelsIdentifying low battery levels Conserving battery power Storing a batteryResolving a low battery level Using external AC power Disposing of a used batteryReplacing the battery Testing an AC adapter Handling drives DrivesRemoving the service door Removing or replacing the service doorReplacing or upgrading the hard drive Replacing the service doorRemoving the hard drive Page Installing a hard drive Page Replacing an optical drive Page Removing an optical disc Using optical drives select models onlyIdentifying the installed optical drive Inserting an optical discWhen the disc tray opens normally Page Removing a digital card Using Media Card Reader cards select models onlyExternal cards and devices Inserting a digital cardConfiguring an ExpressCard Using ExpressCards select models onlyInserting an ExpressCard Removing an ExpressCard Using a USB deviceRemoving a USB device Connecting a USB deviceUsing 1394 devices Connecting a 1394 deviceRemoving a 1394 device Using an eSATA device Connecting an eSATA deviceRemoving an eSATA device Using optional external drives Using optional external devicesUsing the docking connector Memory modules Memory modules Page Protecting the computer SecurityUsing passwords Setting passwords in the operating systemSetting passwords in Computer Setup Using a Computer Setup DriveLock password Managing a Bios administrator passwordEntering a Bios administrator password Entering a DriveLock password Using Computer Setup Automatic DriveLockManaging an Automatic DriveLock password Managing a DriveLock passwordInstalling an optional security cable Using firewall softwareEnabling fingerprint authentication during logon Using the fingerprint reader select models onlyEnrolling your fingerprint Performing a system recovery Backup and RecoveryPage Backing up your information Navigating and selecting in Computer Setup Computer Setup Bios and Advanced System DiagnosticsStarting Computer Setup Using Computer SetupRestoring factory settings in Computer Setup Updating the Bios Determining the Bios versionDownloading a Bios update Using Advanced System Diagnostics About the boot device order MultiBootConsidering boot order changes Enabling boot devices in Computer SetupSetting a new boot order in Computer Setup Choosing MultiBoot preferencesDynamically choosing a boot device using the f9 prompt Setting a MultiBoot Express promptEntering MultiBoot Express preferences Computer screen is blank Troubleshooting and supportTroubleshooting Computer is unable to start upAn external device is not working Wireless network connection is not workingComputer is on but is not responding Computer is unusually warmComputer does not detect the optical drive Optical disc tray does not open for removal of a CD or DVDMovie is not visible on an external display Disc does not playContacting support Component LabelsCleaning the display Cleaning your computerCleaning products Cleaning proceduresCleaning the TouchPad and keyboard Cleaning the sides and coverInput power SpecificationsOperating environment Electrostatic discharge Index Symbols/NumericsWlan VGA

C1E67UT specifications

The HP C1E67UT is a dynamic and robust notebook designed for professionals and everyday users who seek reliability and performance in their computing experience. This laptop stands out due to its powerful specifications and innovative technologies that cater to a wide range of tasks, from business applications to multimedia usage.

One of the key features of the HP C1E67UT is its powerful processor. Equipped with an Intel Core i5 or i7 processor, this laptop ensures a seamless performance that can handle multiple applications simultaneously. This level of processing power makes it suitable for multitasking, allowing users to run demanding applications like graphics software, video editors, and even more straightforward tasks like browsing the web and creating documents without slowdowns.

The display on the HP C1E67UT is another highlight, offering a vibrant and crisp graphics experience. With a Full HD resolution, users can enjoy sharp images and vivid colors, making it ideal for watching movies or viewing high-resolution photos. The anti-glare screen technology further enhances usability, allowing work in varied lighting conditions without straining the eyes.

In terms of storage, the HP C1E67UT provides ample space to accommodate large files and applications. With options for SSD storage, it offers faster boot times and quicker access to data compared to traditional hard drives. This speed is invaluable for users who rely on quick file access for their daily activities.

Connectivity is well catered for with multiple USB ports, HDMI output, and Wi-Fi capabilities. This laptop also includes Bluetooth technology, facilitating seamless connections with various peripherals such as printers, mice, and headphones. The presence of an integrated webcam and dual-array microphones support video conferencing, enhancing productivity for remote work or virtual meetings.

Durability is essential for any professional device, and the HP C1E67UT does not disappoint. Built with robust materials, it withstands everyday wear and tear, making it a reliable companion for users who travel frequently or work in dynamic environments.

In conclusion, the HP C1E67UT is a powerful, feature-rich notebook designed to meet the needs of both professionals and casual users. Its combination of a strong processor, vibrant display, generous storage options, and durable build makes it an excellent choice for anyone seeking a reliable computing solution. With its array of features, the HP C1E67UT is well-equipped for any task, from business applications to entertainment, catering to a diverse audience.