HP NC4200 manual Can the Notebook Not Be Turned On?

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Troubleshooting

Can the Notebook Not Be Turned On?

If an AC adapter light is off and the notebook cannot be turned on, adequate power might not be available to the notebook.

If the notebook is running on battery power or is connected to an external power source other than an AC outlet, connect the notebook to an AC outlet using the AC adapter. Make sure the power cord and AC adapter connections are secure.

Verify that the AC outlet is providing adequate power by plugging another electrical device into the outlet.

When an AC adapter light is on, the notebook is receiving adequate AC power.

If all power and power/standby lights are on, the notebook is on. If all power and power/standby lights are off, the notebook is off.

If the notebook can be turned on when connected to external power but cannot be turned on when running on a battery pack, recharge the battery pack. For more information about running the notebook on battery power, refer to the Hardware and Software Guide.

Getting Started

A–3

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Contents Getting Started Page Contents Component ID Index Hardware Setup Identify the Setup Hardware Insert the Battery Pack Connect the Modem Connecting the Modem to an RJ-11 Jack Connecting the Modem with an Adapter Connect the Notebook to External Power Open the Notebook Turn On the Notebook Software Setup Welcome to Windows Software Setup Select Your Regional Preferences Accept the License Agreements Select No, I don’t accept them, and then select NextName Your Notebook Register Online Register Online with Hewlett-Packard window, you canCreate User Accounts Press the Finish ButtonNext Steps Enable or Disable TouchPad Tapping Protect Your Notebook Protect the Notebook from Viruses Select Start All Programs Norton AntiVirus Help and SupportSetting a Restore Point Protect Your System FilesProtect Your Privacy Updating SoftwareProtect the Notebook from Power Surges Use the Notebook Safely Turn Off the Notebook Properly Enable Communication Hardware Connect to the InternetSet Up Internet Service Using an ISP-Provided Icon Access the User Guides Component ID Keyboard Components ComponentsFront Components Rear Components Left-Side Components Right-Side Components Bottom Components Labels SupportTroubleshooting Quick Troubleshooting Power FeaturesCan the Notebook Not Be Turned On? Is the Notebook Screen Blank? Is Software Functioning Abnormally? Is the Notebook Unresponsive? Is the Notebook Overheating?Is an External Device Not Working? Start Help and SupportHelp and Support Center Contact Customer Care Preparing to Call Customer CareTaking the Notebook to a Service Partner Contacting Customer Care by E-mail or TelephoneSystem Restore Safeguarding Your Data Altiris Local RecoverySetting System Restore Points Repairing or Reinstalling Applications Reinstalling Applications from Your Hard Drive Reinstalling Applications from DiscsRepairing the Operating System Reinstalling the Operating System ÄFormatting a drive deletes all current files Reinstalling Device Drivers and Other Software Updating Reinstalled Software Index Application and DriverApplication and Driver Recovery disc B-1 Index-3 Operating System disc B-1,B-6 Index-5 Numbers A-10