HP H3800 e manual Want to travel with my Compaq iPAQ Pocket PC

Page 96

Troubleshooting

9.If you are using a USB cable, make sure you are running Windows 98, ME, or 2000 and that you have installed Microsoft ActiveSync 3.5 or a later version on your computer

Download Microsoft ActiveSync 3.5 or a later version at Microsoft’s Web site <http://www.microsoft.com/pocketpc>

10.Make sure you install Microsoft ActiveSync 3.5 before connecting your Compaq iPAQ Pocket PC

For synchronization to work properly, install Microsoft ActiveSync 3.5 before you first connect your Compaq iPAQ Pocket PC to your computer. If you connect your Compaq iPAQ Pocket PC before installing Microsoft ActiveSync 3.5, your device driver will not be installed and your Compaq iPAQ Pocket PC will not be recognized.

I connected my Compaq iPAQ Pocket PC before installing Microsoft ActiveSync 3.5

1.Remove the USB or serial cable from your computer

2.If you have Windows® 98, 2000, or NT 4.0, uninstall the USB or the serial device record From the Start menu, click Settings

In the Control Panel, click System and the Device Manager opens automatically Locate and select the USB or the serial device record and click Remove

In Windows® 2000, locate and select the USB or the serial device record and click Uninstall

3.Reboot your computer and allow it to detect the USB device record

4.Install Microsoft ActiveSync 3.5

Follow the instructions in Charge Your Compaq iPAQ Pocket PC

5.Reconnect your Compaq iPAQ Pocket PC

Microsoft ActiveSync 3.5 cannot locate my Compaq iPAQ Pocket PC when I synchronize

1.Make sure your connection is secure

2.Make sure the screen is on

3.Make sure the battery is charged

4.Remove your Compaq iPAQ Pocket PC from the universal cradle or cable, press the power button, and put it back in the universal cradle or connect it to the cable

5.Insert the stylus into the unit reset switch and press the switch for 1 second

I want to travel with my Compaq iPAQ Pocket PC

1.Back up your information

Follow the instructions in Back up and restore using Microsoft ActiveSync 3.5 or use the Compaq backup utility

2.Take a copy of your backup with you on a CompactFlash memory card or a Secure Digital memory card

iPAQ Pocket PC H3800 Series Reference Guide

96

Image 96

Contents Compaq Ipaq Pocket PC H3800 Series Reference Guide IPAQ Pocket PC H3800 Series Reference Guide Locating Information Topic SourcesContents Appendix B Hardware Specifications What Is in the Box? Getting AcquaintedKnow your device Front PanelRegister Charge Your Compaq iPAQ Pocket PCCharge with the universal cradle Charge with the AC adapter Change the backlight settings Cannot see anything on the screenCannot keep my battery charged Forgot my passwordBacklight keeps turning off Navigate through the Interface Realign the screenOpen applications Minimize applicationsClose applications Set the time for homeGetting Acquainted Set the time for a location you are visiting Set the date Customize the application buttons Enter Information Change word suggestion optionsType with the on-screen Keyboard Write with the stylus and the Letter Recognizer Write with the stylus and the TranscriberWrite with the stylus and Block Recognizer Draw and write on the screenConvert writing to text Tips Cannot get the Letter Recognizer to type the correct letter Application does not recognize my writingCommunicating Connect to a ComputerSynchronize with your computer Synchronize information with your server Synchronize information using an infrared connection Change your synchronization settings Move files to and from your computerInstall applications on your Compaq iPAQ Pocket PC Back up and restore using Microsoft ActiveSyncTips Want to travel with my Compaq iPAQ Pocket PC Set up a remote connection using a modem card Connect to the Internet or your NetworkWant to ship my Compaq iPAQ Pocket PC to a repair facility Communicating Set up a remote connection using an Ethernet/LAN card Synchronize links to Web sites View Web sites Cannot connect to a network Installed a driver and it is not recognized Work with Contacts Create a contactView and edit a contact Categorize your contacts Delete a contact Cannot find the keyboardSet up an e-mail service Use the InboxCreate and send e-mail Attach a file Receive e-mailOpen an e-mail Delete an e-mailMove an e-mail Open a folder Manage your foldersCommunicating Record Voice RecordListen Want to improve the quality of the voice recording Want to delete a recording within a noteWant to adjust the volume of a recording Take NotesCreate a note Communicating Scheduling Use the Today ScreenCreate new information from the Today screen Change information from the Today screen Customize the appearance of the Today screen Scheduling Use the Calendar Look at your CalendarChange the Calendar view Customize the appearance of the Calendar Schedule an appointment and set a reminderSend a meeting request Scheduling Categorize your appointments Delete an appointment Want to see the current dateCannot see all of my appointments Use Tasks Create a task and set a reminderDelete a task Sort the tasksCustomize the appearance of Tasks Customize to create a task quicklyUsing Software Use Pocket WordOpen a Word document Create a new document Change the Pocket Word options Find more help for Pocket Word Cannot find the document I savedUse Pocket Excel Open a workbookCreate a new workbook Change the Pocket Excel options Using Software Use Pocket Streets Find more help for Pocket ExcelCannot find the workbook I saved Install Pocket Streets Copy maps from the Compaq iPAQ Pocket PC Companion CD-ROMView Points of Interest Add a pushpin Print a map Change the Map Styles Use Microsoft Reader Activate Microsoft ReaderCopy eBooks Delete an eBook Read an eBookListen to an eBook Annotate your eBook Change the Microsoft Reader optionsTips Expanding Functionality with Expansion Packs Use the Single-slot or Dual-slot PC Card Expansion PackInstall the Single-slot or Dual-slot PC Card Expansion Pack Use the CompactFlash Card Expansion PackInstall the CompactFlash Card Expansion Pack View the Content of Memory Cards Expanding Functionality with CardsUse the Optional 802.11 Card to Connect Wirelessly Use an Optional Modem CardInstall a CompactFlash card Use an Optional CompactFlash CardLocate information about modem cards Remove a CompactFlash cardInstall the Secure Digital card Use an Optional Secure Digital CardRemove the Secure Digital card Locate information about Secure Digital cardsTroubleshooting Getting Acquainted TipsTroubleshooting Cannot get the Letter Recognizer to type the correct letter Communicating Tips Want to travel with my Compaq iPAQ Pocket PC Want to travel internationally with my Compaq iPAQ Pocket PC Troubleshooting Installed a driver and it is not recognized 100 Scheduling Tips Using Software Tips Expanding with Packs Tips Expanding with Cards TipsRegulatory Notices Federal Communications Commission NoticeModifications CablesCanadian Notice Avis CanadienEuropean Union Notice Japanese NoticeBattery Warning Airline Travel Notice Power CordsHardware Specifications System SpecificationsPhysical Specifications Operating Environment Routine Care and Battery Guidelines Battery GuidelinesRoutine Care 110 Index Numerics112 IPAQ Pocket PC H3800 Series Reference Guide 113 114 IPAQ Pocket PC H3800 Series Reference Guide 115 116 IPAQ Pocket PC H3800 Series Reference Guide