HP H3800 e manual Troubleshooting

Page 93

Troubleshooting

My Compaq iPAQ Pocket PC is not responding or an application hangs

Perform a soft reset of your Compaq iPAQ Pocket PC

1.Insert the stylus into the unit reset switch at the bottom of your Compaq iPAQ Pocket PC

2.Press the switch for 1 second

I forgot my password

Perform a hard reset of your Compaq iPAQ Pocket PC

CAUTION: Because most of the applications and data you install on your Compaq iPAQ Pocket PC are stored in memory, you will need to reinstall them if you perform a hard reset.

1.Press and hold the two outside application buttons

2.Insert the stylus into the unit reset switch at the bottom of your Compaq iPAQ Pocket PC

3.Press the switch for 5 seconds

4.To reactivate your Compaq iPAQ Pocket PC, insert the stylus into the unit reset switch and press the switch for 1 second or connect your Compaq iPAQ Pocket PC to the AC adapter

I want to restore the default assignments to the application buttons

1.From the Start menu, tap Settings

2.Tap Buttons

3.Tap Restore Defaults

4.Tap OK

I want to address an e-mail message, but I cannot find the @ symbol

1. Tap the up arrow next to the Input Panel button

2. Tap Keyboard to display a keyboard on the screen

iPAQ Pocket PC H3800 Series Reference Guide

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Contents Compaq Ipaq Pocket PC H3800 Series Reference Guide IPAQ Pocket PC H3800 Series Reference Guide Topic Sources Locating InformationContents Appendix B Hardware Specifications Getting Acquainted What Is in the Box?Front Panel Know your deviceRegister Charge Your Compaq iPAQ Pocket PCCharge with the universal cradle Charge with the AC adapter Cannot see anything on the screen Change the backlight settingsCannot keep my battery charged Forgot my passwordBacklight keeps turning off Realign the screen Navigate through the InterfaceMinimize applications Open applicationsSet the time for home Close applicationsGetting Acquainted Set the time for a location you are visiting Set the date Customize the application buttons Change word suggestion options Enter InformationType with the on-screen Keyboard Write with the stylus and the Transcriber Write with the stylus and the Letter RecognizerDraw and write on the screen Write with the stylus and Block RecognizerConvert writing to text Tips Application does not recognize my writing Cannot get the Letter Recognizer to type the correct letterCommunicating Connect to a ComputerSynchronize with your computer Synchronize information with your server Synchronize information using an infrared connection Move files to and from your computer Change your synchronization settingsBack up and restore using Microsoft ActiveSync Install applications on your Compaq iPAQ Pocket PCTips Want to travel with my Compaq iPAQ Pocket PC Set up a remote connection using a modem card Connect to the Internet or your NetworkWant to ship my Compaq iPAQ Pocket PC to a repair facility Communicating Set up a remote connection using an Ethernet/LAN card Synchronize links to Web sites View Web sites Cannot connect to a network Installed a driver and it is not recognized Create a contact Work with ContactsView and edit a contact Categorize your contacts Cannot find the keyboard Delete a contactUse the Inbox Set up an e-mail serviceCreate and send e-mail Receive e-mail Attach a fileOpen an e-mail Delete an e-mailMove an e-mail Manage your folders Open a folderCommunicating Record Record VoiceListen Want to delete a recording within a note Want to improve the quality of the voice recordingWant to adjust the volume of a recording Take NotesCreate a note Communicating Scheduling Use the Today ScreenCreate new information from the Today screen Change information from the Today screen Customize the appearance of the Today screen Scheduling Use the Calendar Look at your CalendarChange the Calendar view Schedule an appointment and set a reminder Customize the appearance of the CalendarSend a meeting request Scheduling Categorize your appointments Delete an appointment Want to see the current dateCannot see all of my appointments Create a task and set a reminder Use TasksSort the tasks Delete a taskCustomize to create a task quickly Customize the appearance of TasksUsing Software Use Pocket WordOpen a Word document Create a new document Change the Pocket Word options Cannot find the document I saved Find more help for Pocket WordUse Pocket Excel Open a workbookCreate a new workbook Change the Pocket Excel options Using Software Use Pocket Streets Find more help for Pocket ExcelCannot find the workbook I saved Install Pocket Streets Copy maps from the Compaq iPAQ Pocket PC Companion CD-ROMView Points of Interest Add a pushpin Print a map Change the Map Styles Use Microsoft Reader Activate Microsoft ReaderCopy eBooks Read an eBook Delete an eBookListen to an eBook Change the Microsoft Reader options Annotate your eBookTips Use the Single-slot or Dual-slot PC Card Expansion Pack Expanding Functionality with Expansion PacksUse the CompactFlash Card Expansion Pack Install the Single-slot or Dual-slot PC Card Expansion PackInstall the CompactFlash Card Expansion Pack Expanding Functionality with Cards View the Content of Memory CardsUse an Optional Modem Card Use the Optional 802.11 Card to Connect WirelesslyUse an Optional CompactFlash Card Install a CompactFlash cardLocate information about modem cards Remove a CompactFlash cardUse an Optional Secure Digital Card Install the Secure Digital cardRemove the Secure Digital card Locate information about Secure Digital cardsGetting Acquainted Tips TroubleshootingTroubleshooting Cannot get the Letter Recognizer to type the correct letter Communicating Tips Want to travel with my Compaq iPAQ Pocket PC Want to travel internationally with my Compaq iPAQ Pocket PC Troubleshooting Installed a driver and it is not recognized 100 Scheduling Tips Using Software Tips Expanding with Cards Tips Expanding with Packs TipsFederal Communications Commission Notice Regulatory NoticesModifications CablesAvis Canadien Canadian NoticeEuropean Union Notice Japanese NoticePower Cords Battery Warning Airline Travel NoticeHardware Specifications System SpecificationsPhysical Specifications Operating Environment Routine Care and Battery Guidelines Battery GuidelinesRoutine Care 110 Numerics Index112 IPAQ Pocket PC H3800 Series Reference Guide 113 114 IPAQ Pocket PC H3800 Series Reference Guide 115 116 IPAQ Pocket PC H3800 Series Reference Guide