HP Enterprise Secure Key Manager manual Support and other resources, Contacting HP

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5 Support and other resources

Contacting HP

For worldwide technical support information, see the HP support website: http://www.hp.com/support

Before contacting HP, collect the following information:

•Product model names and numbers

•Technical support registration number (if applicable)

•Product serial numbers

•Error messages

•Operating system type and revision level

•Detailed questions

Typographic conventions

Table 4 Document conventions

Convention

Blue text: Table 4 (page 27)

Blue, underlined text: http://www.hp.com Bold text

Italic text

Monospace text

Monospace, italic text

Monospace, bold text

Element

Cross-reference links and e-mail addresses

Website addresses

•Keys that are pressed

•Text typed into a GUI element, such as a box

•GUI elements that are clicked or selected, such as menu and list items, buttons, tabs, and check boxes

Text emphasis

•File and directory names

•System output

•Code

•Commands, their arguments, and argument values

•Code variables

•Command variables

Emphasized monospace text

WARNING! Indicates that failure to follow directions could result in bodily harm or death.

CAUTION: Indicates that failure to follow directions could result in damage to equipment or data.

IMPORTANT: Provides clarifying information or specific instructions.

NOTE: Provides additional information.

TIP: Provides helpful hints and shortcuts.

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Contents Abstract Warranty Contents Using an encryption key server IntroductionHP Enterprise Secure Key Manager Eskm KMIP-based key servers Considerations for using an encryption key serverMedia compatibility for drives supporting encryption LicensingMSL6480 Installing the encryption licenseHP Enterprise Secure Key Manager Eskm integration Using the Eskm WizardHP Enterprise Secure Key Manager Eskm integration Page HP Enterprise Secure Key Manager Eskm integration Page KMIP-based key server integration Creating the client user name and password on the serverConfiguring the Kmip feature for the MSL6480 Using the Kmip Wizard Configuring the Kmip feature for the MSL6480 KMIP-based key server integration Enrolling the autoloader or library with a Kmip server Set or enter the Kmip security passwordGenerating the client certificate request Entering the Kmip client credentialsSigning the client certificate on the server Installing the signed client certificate---END Certificate Enabling KMIP-based encryption Configuring access to the key serversKMIP-based key server integration MSL6480 Connectivity testAutoloader and other MSL libraries Failover test Basic encryption testPage Support and other resources Contacting HPTypographic conventions Documentation feedback
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