HP Troubleshooting and Support for Your M407 Printer

Message	Possible cause	Solution
Printer has a	There is a paper	Turn off the printer.
paper jam	jam or the printer	Completely clear the
or	carriage has	paper jam, then turn the
The print carriage	stalled.	printer back on.
has stalled
Printer is out of	The printer is out	Load paper into the
paper	of paper.	printer, and then press the
		OK or Continue button on
		the printer.
Selected print size	Print size is too	Press Menu/OK on the
is larger than	large for the	camera to return to the
selected paper	paper size.	Print Setup screen and
size.		select a print size that
		matches the paper size.
		Or select a larger paper
		size and load larger paper
		into the printer.
Selected paper	Selected paper	Press Menu/OK on the
size is too big for	size is larger than	camera to return to the
printer.	the maximum	Print Setup screen and
	size supported in	select a paper size that fits
	the printer.	the printer.
Borderless	You tried to print	Select a smaller print size
printing is only	a borderless	or make sure Paper Type
supported on	image on plain	on the Print Setup screen is
photo paper.	paper.	set to Photo (press Menu/
		OK on the camera to
		return to the Print Setup
		screen and set Paper Type
		to Photo). Put photo paper
		in the printer.

Chapter 7: Troubleshooting and Support 117