Problem | Possible Cause | Solution |
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The camera | You are using | This is normal. However, if |
gets warm (or | the optional | anything seems out of the |
even hot) to | HP AC power | ordinary, turn off the camera, |
the touch. | adapter to | unplug the camera from the |
| power the | HP AC power adapter, and |
| camera or to | allow the camera to cool. Then |
| charge the | examine the camera and the |
| batteries in the | batteries for signs of possible |
| camera, or you | damage. |
| have been using |
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| the camera for |
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| a prolonged |
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| period of time |
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| (15 minutes or |
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| longer). |
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I cannot | The HP Image | Either install the HP Image Zone |
transfer | Zone software is | software (see page 18), or see |
images from | not installed on | Using Your Camera without |
the camera to | the computer. | Installing the HP Image Zone |
my computer. |
| Software on page 107. |
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| The computer is | Set your camera to act as a |
| unable to | Disk Drive (see page 112). |
| understand the |
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| Picture Transfer |
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| Protocol (PTP) |
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| standard. |
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I receive an | A power surge | Close the HP Jmage Zone |
error message | or electrostatic | Transfer software, disconnect |
while | discharge may | the camera from the computer |
transferring | have interrupted | (or remove it from the camera |
images from | the transfer. | dock), and reset the camera |
the camera to |
| (see page 104). Then, restart |
my computer. |
| the image transfer process (see |
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| page 87). |
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