HP E330 manual Product support, Helpful websites, Getting assistance

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9 Product support

Use this section to find support information for your digital camera, including links to helpful websites and an overview of the support process.

Helpful websites

Camera tips, product

www.hp.com

registration, newsletter

Under Learn about:, click Digital Photography

subscriptions, driver and

 

software updates, purchase

 

HP supplies and accessories

 

Customers with disabilities

www.hp.com/hpinfo/community/accessibility (English only)

 

 

Hewlett-Packard Technical

www.hp.com/support

Support; firmware, software,

 

and driver updates; support

 

information

 

Windows Vista support

www.hp.com/go/windowsvista (English only)

 

 

Getting assistance

To get the best from your HP product, consult the following standard HP support offerings:

1.Consult the product documentation.

Review Troubleshooting” on page 26 in this document.

Review the electronic Help section within the software.

Refer to the camera's Help screens.

2.Visit the Hewlett-Packard Technical Support website at www.hp.com/support, or contact the store where you purchased this camera. The Hewlett-Packard Technical Support website is available to all HP customers. The Hewlett-Packard Technical Support website is the fastest source of up-to-date product information and expert assistance, including:

Fast e-mail access to qualified online support specialists.

Firmware, software, and driver updates for your camera.

Valuable product and troubleshooting information for technical issues.

Proactive product updates, support alerts, and HP newsletters (available when you register your camera).

3.HP support by phone. Support options and fees vary by product, country/region, and language. For a list of support conditions and phone numbers, visit www.hp.com/ support.

4.Post-warranty period. After the limited warranty period, help is available online at www.hp.com/support.

5.Extending or upgrading your warranty. If you would like to extend or upgrade your camera's warranty, please contact the store where you bought the camera or check the HP Care Pack offers at www.hp.com/support.

6.If you already purchased an HP Care Pack Service, please check the support conditions on your contract.

32 Product support

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Contents HP Photosmart E330 series Digital Camera Legal and notice information Contents Product support TroubleshootingSpecifications Managing batteriesCamera top and back Getting startedShutter button Before taking pictures Install the batteriesCamera front, side, and bottom Turn on the cameraSet the region Choose the languageSet the date and time Install and format an optional memory card Install the softwareWindows Using your cameraMacintosh Taking pictures Taking pictures and recording video clipsPicture Capture . Slide Digital zoom Recording video clipsInstant Review Shooting Mode, then pressPicture Capture , use Setting the flashFlash Setting-Red-Eye Landscape Sunset ,Using the Picture Capture Menu Full Color Default, Black & White, SepiaUsing the Burst setting Using the Self-Timer settingPicture Capture Menu Reviewing images and video clips Images onUsing the Playback Menu Deleting imagesViewing thumbnails Removing red eyesMagnifying images Tagging images as FavoritesViewing slideshows Transferring and printing images Transferring images with HP Photosmart SoftwarePhotosmart Express Menu see Using HP Photosmart Express on Connecting to the computerTransferring images without HP Photosmart Software Printing images directly to a printer Using a memory card readerIf the Print marked pictures? screen is Chapter Marking images for printing Using HP Photosmart ExpressUsing the Photosmart Express Menu To display the Photosmart Express MenuChapter Sharing images Setting up online destinations in the cameraBuying prints online Photosmart Express Menu, then highlightSending images to online destinations Using the Camera Setup Menu Playback menusResetting the camera TroubleshootingProblems and solutions NiMH batteries will not charge Camera does not respond when I press a buttonHave to recharge the NiMH batteries frequently It takes the camera a long time to turn onMy image is too dark My image is blurryMy image is too bright My image is grainyCamera responds sluggishly when trying to review images Camera gets warm or even hot to the touchCannot transfer images from the camera to my computer My camera shuts down unexpectedlyCamera error messages Getting assistance Product supportHelpful websites Under Learn about , click Digital PhotographyManaging batteries Top points about batteriesIcon Description Type of Use Alkaline Photo NiMH LithiumRecharging NiMH batteries Specifications Power DimensionsWeight Temperature rangeIndex Page Product name
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