HP E330 manual Troubleshooting, Resetting the camera, Problems and solutions

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8 Troubleshooting

Use this section to find information on:

Resetting the camera (see Resetting the camera” on page 26)

Possible problems and solutions (see Problems and solutions” on page 26)

Resetting the camera

If your camera does not respond when you press buttons, reset the camera.

1.Turn off the camera.

2.Remove the memory card and batteries for at least 5 seconds.

3.Reinsert the batteries and close the Battery/Memory Card door.

4.Turn on the camera. On successful reset, you may be prompted to set the date and time (see Set the date and time” on page 5).

5.Verify that the camera works without an optional memory card, turn off the camera, then reinstall the card.

When the camera is reset, any images or video clips stored in memory are retained.

Problems and solutions

Use this information to find solutions to common issues you may have using your camera.

NOTE: Known issues are often fixed with new releases of firmware. To optimize your digital photography experience, periodically check the Hewlett-Packard Technical Support website (www.hp.com/support) for updates to your camera's firmware, software, and drivers.

How can I get professional-quality prints if I don’t have a photo printer?

Use the Buy Prints Online feature on the Photosmart Express Menu (see Buying prints online” on page 23).

The camera does not turn on.

Install new or recharged batteries, ensuring that the batteries are inserted correctly (see Install the batteries” on page 4). If you are using rechargeable batteries, ensure they are rechargeable Nickel Metal Hydride (NiMH) batteries.

Reset the camera (see Resetting the camera” on page 26).

Ensure that the memory card is the proper type (see Storage” on page 36). If so, remove the memory card and turn on the camera; if the camera turns on, format the memory card (see Install and format an optional memory card” on page 6). If the camera still does not turn on, format the memory card using a memory card reader, or replace the memory card.

26 Troubleshooting

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Contents HP Photosmart E330 series Digital Camera Legal and notice information Contents Troubleshooting SpecificationsProduct support Managing batteriesCamera top and back Getting startedShutter button Install the batteries Camera front, side, and bottomBefore taking pictures Turn on the cameraSet the region Choose the languageSet the date and time Install and format an optional memory card Install the softwareWindows Using your cameraMacintosh Taking pictures Taking pictures and recording video clipsPicture Capture . Slide Recording video clips Instant ReviewDigital zoom Shooting Mode, then pressSetting the flash Flash Setting-Red-EyePicture Capture , use Landscape Sunset ,Using the Picture Capture Menu Full Color Default, Black & White, SepiaUsing the Burst setting Using the Self-Timer settingPicture Capture Menu Reviewing images and video clips Images onUsing the Playback Menu Deleting imagesRemoving red eyes Magnifying imagesViewing thumbnails Tagging images as FavoritesViewing slideshows Transferring and printing images Transferring images with HP Photosmart SoftwarePhotosmart Express Menu see Using HP Photosmart Express on Connecting to the computerTransferring images without HP Photosmart Software Printing images directly to a printer Using a memory card readerIf the Print marked pictures? screen is Chapter Using HP Photosmart Express Using the Photosmart Express MenuMarking images for printing To display the Photosmart Express MenuChapter Setting up online destinations in the camera Buying prints onlineSharing images Photosmart Express Menu, then highlightSending images to online destinations Using the Camera Setup Menu Playback menusResetting the camera TroubleshootingProblems and solutions Camera does not respond when I press a button Have to recharge the NiMH batteries frequentlyNiMH batteries will not charge It takes the camera a long time to turn onMy image is blurry My image is too brightMy image is too dark My image is grainyCamera responds sluggishly when trying to review images Camera gets warm or even hot to the touchCannot transfer images from the camera to my computer My camera shuts down unexpectedlyCamera error messages Product support Helpful websitesGetting assistance Under Learn about , click Digital PhotographyManaging batteries Top points about batteriesIcon Description Type of Use Alkaline Photo NiMH LithiumRecharging NiMH batteries Specifications Dimensions WeightPower Temperature rangeIndex Page Product name
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