A hydrogen sulfide (rotten egg) odor may result if water contains high sulfate and/or minerals. Chlorinating the water supply should minimize the problem. (SeeEXTENDEDNON-USEPERIODS).

NOTE: Anode must remain installed (except for inspection) to avoid shortening tank life. See LIMITED WARRANTY. Replace as necessary.

SERVICE AND REPAIR

The A.O. Smith water heater requires no special care other than the normal maintanence as noted above. If you are having a problem with your water heater, before calling for service please refer to the following TROUBLESHOOTING sections. If service becomes necessary, contact your dealer, installer or an authorized service agent. Do not attempt to repair the water heater yourself. Any work performed by unauthorized personnel may void the warranty.

If you are having a problem with your A.O. Smith water heater and are not pleased with the service you received:

First, please contact your dealer or the A.O. Smith authorized service agent in your area and explain to them why you are not satisfied. This will usually correct the problem.

If after working with your dealer or service agent the problem has not been resolved to your satisfaction, please let us know by either writing to us at,

U.S. Customers

Canadian Customers

A.O. Smith Water Products Company

A.O. Smith Enterprises Ltd.

Service Department

P.O. Box 310

500 Lindahl Parkway

768 Erie Street

Ashland City, TN 37015

Stratford, Ontario N5A 6T3

or, going to our website at: www.hotwater.com

Please click on: "Mail",

then click on: "Service" and leave us a message.

Please be sure to provide the following information when writing or e-mailing:

Model Number

Serial Number

Date of Original Purchase

Date Problem Originated

Explanation of Problem

Also, please be sure to include a daytime telephone number.

TROUBLESHOOTING

Water heaters may exhibit problems that are unrelated to a malfunction of the water heater itself. The following information and tables may serve to answer your question about a problem that you are having without having to call a service agent.

For your safety, water heater service should be performed only by a qualified service technician. Read the GENERAL SAFETY INFORMATION section first.

WATER HEATING CYCLE

(GAS AND ELECTRIC POWER ARE ON,“OFF/ON” SWITCH IS ON)

1)CALLS FOR HEAT

A)THERMOSTAT SENSES NEED FOR HEATING WATER

B)CONTACTS CLOSE IN THERMOSTAT, POWER (115 VAC) FLOWS TO BLOWER MOTOR

2)BLOWER MOTOR ROTATES BLOWER WHEEL

A)BLOWER WHEEL SPEED INCREASES

B)WHEEL SPEED INCREASES, AIR PRESSURE SWITCH CONTACTS CLOSE

3)120 VAC FLOWS TO HOT SURFACE IGNITER

NOTE: THE CONTROL MODULE ON THIS UNIT WILL TRYA MAXIMUM OF THREE TIMES TO LIGHT THE UNIT. CYCLE CAN BE RESTARTED ATANY TIME BY TURNING OFF SWITCH AND THEN TURNING BACK ON. IF UNIT HAS GONE THROUGH THREE CYCLES AND DID NOT LIGHT, THEN REPAIRMAN SHOULD BE CALLED TO CHECK OPERATION OF HEATER.

4)MAIN BURNER IGNITES

A)GAS FLOWS TO MAIN BURNER PORTS AND IS IGNITED

5)GAS VALVE SENSES BURNER FLAME

6)BURNER HEATS WATER

A)BURNER HEATS WATER TO THERMOSTAT SETTING

B)CONTACTS IN THERMOSTAT OPEN,

C)CYCLE IS COMPLETED

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A.O. Smith BTI-80 warranty Troubleshooting, Service and Repair, Water Heating Cycle

BTI-80 specifications

The A.O. Smith BTI-80 is a notable contender in the residential water heater market, renowned for its reliable performance, energy efficiency, and innovative features. Designed with the modern homeowner in mind, this model stands out due to its ability to provide ample hot water while minimizing energy consumption, making it an excellent choice for a variety of home sizes and needs.

At its core, the BTI-80 is a 80-gallon capacity tank water heater, catering to households with higher hot water demand. This large capacity ensures that families can comfortably enjoy long showers, run multiple appliances simultaneously, and meet their everyday hot water requirements without experiencing a dip in temperature. The tank's size makes it particularly suitable for larger families or homes with multiple bathrooms.

One of the most significant advancements in the BTI-80 is its state-of-the-art insulation technology. With its high-density foam insulation, this water heater retains heat more effectively, reducing standby heat loss and ensuring that the water remains hot for longer periods. This efficiency translates directly into savings on energy bills, offering an environmentally friendly solution without compromising performance.

The BTI-80 is equipped with a robust and reliable burner system. The gas burner operates efficiently, designed to heat water quickly while still adhering to safety and environmental standards. Additionally, the unit features a self-diagnostic control system that continuously monitors the operational efficiency of the heater. This technology not only contributes to enhanced safety by flagging potential issues but also allows for preventative maintenance, improving the lifespan of the unit.

Another standout characteristic of the A.O. Smith BTI-80 is its user-friendly interface. With accessible temperature controls and easy-to-read indicators, homeowners can easily adjust settings according to their preferences without any hassle.

Moreover, A.O. Smith’s commitment to quality is evident in the warranty that accompanies the BTI-80. The unit is often backed by a generous warranty period, underscoring the company's confidence in its product's durability and performance.

In conclusion, the A.O. Smith BTI-80 is an exceptional water heater that combines capacity, efficiency, and advanced technology. It is designed for homeowners who prioritize both comfort and sustainability, providing a reliable hot water solution that meets the demands of modern living. With its sophisticated features and consumer-friendly design, the BTI-80 is undoubtedly a top choice in the residential market.