Canon S900 quick start Troubleshooting Installation, Problem, Possible Cause, Try This

Troubleshooting

Troubleshooting Installation

Problem

Cannot install the printer driver

Possible Cause		Try This
Procedure	See “Installing the Printer Driver” on page 47.
not followed
correctly
Previous or same	Always uninstall the previous version of the printer driver before
printer driver	installing the new version. See “Uninstalling the Printer Driver” on
version already	page 49.
installed
Other	Other open applications on your computer can interfere with the
applications	installation routine. Close all open software applications, including
running in the	any virus-detection software, before reinstalling the printer driver.
background	See “Installing the Printer Driver” on page 47.
Installation		Windows
not starting		If printer driver installation did not start automatically when
automatically		you loaded the CD-ROM:
when CD-ROM is		1. Double-click My Computer on the Windows desktop, then
inserted into
		double-click the CD-ROM drive.
drive
		For Windows XP, click Start, then My Computer, then
		double-click the CD-ROM drive.
		2. Double-click msetup.exe.
	If you install the printer driver by clicking Start, then Run, specify the
	correct CD-ROM drive and file name (D:\msetup.exe, where D is the
	CD-ROM drive).
		Mac OS
		Double-click the CD-ROMicon on your desktop.
CD-ROM drive	Normally, after you insert the S900 CD-ROM, the setup window
not specified	displays automatically. If it does not:

Windows

1.Double-click My Computer on the Windows desktop, then double-click the CD-ROM drive.

For Windows XP, click Start, then My Computer, then double-click the CD-ROM drive.

2. Double-click msetup.exe.

Mac OS

Double-click the CD-ROMicon on your desktop.

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