Canon S900 quick start Troubleshooting Printed Output, Problem, Try This

Models: S900

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Troubleshooting

 

 

Troubleshooting

 

 

 

Problem

Possible Cause

Try This

Printer tried

Printhead

Verify that the printhead is working properly. If necessary, perform

to print but

clogged

three to four printhead cleanings, then try printing again. See

no ink on

 

“Cleaning the Printhead” on page 26.

paper

 

 

Printhead may

Verify that the printhead is working properly. See “Printing a Nozzle

(continued)

 

need to be

Check Pattern” on page 24 or “Cleaning the Printhead” on page 26. If

 

replaced

cleaning the printhead does not resolve the problem, contact the

 

 

Customer Care Center.

 

 

 

Troubleshooting Printed Output

Problem

Printed colors are incorrect

Possible Cause

 

 

Try This

One or more ink

Verify that each ink tank is lined up with the correct color label in the

tanks installed in

printhead. See “Replacing Ink Tanks” on page 22. If ink tanks were

the wrong

placed in the incorrect color slots in the printhead, after switching the

position

tanks to their correct slots, perform at least two printhead cleanings

 

to remove the incorrect residual colors from the printhead. For

 

procedures, see “Cleaning the Printhead” on page 26.

 

 

 

 

Incorrect Color

 

 

Windows

Adjustment

 

 

1. On the Main tab of the S900 Properties window, confirm

setting

 

 

that Color Adjustment is set to Auto.

 

 

 

2. If Manual is set, click the Defaults button on the Manual

 

 

 

Color Adjustment window.

 

 

 

 

Print Quality is

 

 

Windows

improperly set

 

 

On the Main tab of the S900 Properties window, select the

 

 

 

appropriate Print Quality setting: High, Standard, Draft or

 

 

 

Custom.

 

 

 

Mac OS

 

 

 

 

 

 

In the Print dialog box, click the Manual icon, then click the

 

 

 

Details button. In the Detailed Setting window, move the Print

 

 

 

 

 

 

Quality slider to select your preferred output quality.

 

 

 

 

Incorrect media

 

 

Windows

type

 

 

On the Main tab of the S900 Properties window, confirm that

 

 

 

the Media Type selected matches the paper loaded.

 

 

 

Mac OS

 

 

 

 

 

 

In the Print dialog box, confirm that the Media Type selected

 

 

 

matches the paper loaded.

 

 

 

 

 

 

 

Print Mode is

 

 

Mac OS

 

 

improperly set

 

 

In the Print dialog box, select the appropriate Print Mode setting.

 

 

 

 

 

 

 

 

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Canon S900 quick start Troubleshooting Printed Output, Problem, Try This