Kenwood FPM800 manual troubleshooting guide, Problem, Cause, Solution, The processor will not work

Models: FPM800

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troubleshooting guide

troubleshooting guide

Problem

Cause

Solution

The processor will not operate.

No Power.

Check processor is plugged in.

 

No power/indicator light not lit.

 

 

Bowl not fitted to power unit correctly.

Check bowl is located correctly and

 

 

the handle is situated towards the

 

 

right hand side.

 

Bowl lid not locked on correctly.

Check that the lid interlock is

 

 

located correctly into the handle

 

 

area.

 

 

The processor will not work

 

 

if the bowl and lid are fitted

 

 

incorrectly.

 

Eco function operating.

Press either the Auto Button or turn

 

 

speed control on, then return to ‘O’ to

 

 

switch off Eco function.

 

 

If none of the above check the

 

 

fuse/circuit breaker in your home.

 

 

 

Compact chopper/grinder will not operate.

Compact chopper/grinder not locked on correctly.

The compact chopper/grinder will not

 

 

operate if fitted incorrectly to the

 

 

interlock.

 

Compact chopper/grinder not assembled correctly.

Check blade unit is fully tightened

 

 

onto the compact chopper/grinder jar.

 

 

 

Blender will not operate.

Blender not locked on correctly.

The blender will not operate if

 

 

fitted incorrectly to the interlock.

 

Blender not assembled correctly.

Check blade unit is fully tightened

 

 

into the goblet.

 

 

 

Processor stops or slows

Overload protection operated.

Switch off, unplug and allow the

during processing.

Processor overloaded or overheated during

appliance to cool down for

 

operation.

approximately 15 minutes.

 

Maximum capacity exceeded.

Refer to the speed chart for maximum

 

 

capacities to process.

 

 

 

Power On light flashing rapidly.

Normal operation.

Check interlocks are engaged

 

The light will flash if the bowl, lid or blender are

correctly.

 

not fitted to the power unit or not locked in

 

 

place correctly.

 

 

 

 

Power On light flashing slowly.

Normal operation.

 

 

Food processor left plugged in for over 30 minutes

Press either the Auto Button or turn

 

without being operated and gone into Eco mode.

speed control on and then return to

 

 

‘O’ to switch off Eco function.

 

 

 

Auto and Power On light flashing.

Normal operation.

Check interlocks are engaged

 

The light will flash if the Auto selected but

correctly or press the Auto button to

 

interlocks not engaged.

switch off the Auto function.

 

 

 

Blender or compact chopper/grinder leaking

Seal missing.

Check seal is fitted correctly and not

from blade assembly base.

Seal incorrectly fitted.

damaged. To obtain a replacement

 

Seal damaged.

seal see “service & customer care”.

 

 

 

Blender seal missing from blade unit when

The seal is packed pre-fitted to the blade unit.

Unscrew goblet and check that seal

removed from packaging.

 

is fitted to blade unit.

 

 

To obtain a replacement seal see

 

 

“service & customer care”.

 

 

 

Poor performance of tools/attachments.

Refer to hints in relevant “using the attachment” section. Check attachments are

 

assembled correctly.

 

 

 

 

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Kenwood FPM800 manual troubleshooting guide, Problem, Cause, Solution, The processor will not work, incorrectly