HP 215 manual Troubleshooting and Assistance, Problems and Solutions, Turn on

Page 53

Chapter 9: Troubleshooting and Assistance

If you have a problem using your HP PhotoSmart 215 digital camera, first review this section. If you cannot find the solution to your problem here, see “Getting Assistance” on page 57.

Problems and Solutions

Problem

Possible Cause

Solution

The camera won’t

The camera powered

Slide the mode switch to the OFF position and then

turn on.

off.

turn the camera back on.

 

The batteries are low.

Replace the batteries.

 

The AC power adapter

Plug the AC power adapter into the wall. When you

 

is connected to the

have an AC adapter connected to the camera, the

 

camera, but not to a

camera cannot draw battery power even if the adapter

 

power source.

is not connected to a power source. If you want to use

 

 

battery power, disconnect the AC adapter.

 

The camera needs to

Turn the camera off and then on again.

 

be reset.

Remove the batteries and reinstall them. Or, if you are

 

 

 

 

using an AC power adapter, unplug the adapter from

 

 

the camera and then plug it in again.

www.hp.com/photosmart

 

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Contents Hp photosmart Knowledge Trademark and Copyright Information Contents Reviewing Photos Troubleshooting and Assistance Appendix a Reference Product Overview Getting StartedCamera Description Attach the Wrist Strap Quick SetupChoose the Camera Language Install the BatteriesSet the Camera Date and Time Hp photosmart 215 digital camera user’s guide Taking Photos To use Instant Review Using Instant ReviewTo turn Instant Review off To frame your photo using the image LCD Using the Image LCD as a ViewfinderTips for Taking the Best Photos Subject Examples Changing the Photo Quality Adjusting the Camera SettingsTo change the photo quality Auto Flash The camera Auto Flash with Red-eye Using the FlashTo adjust the flash To change the focus setting Using the FocusTo use the self-timer Using the Self-timerTo turn off the digital zoom Using the Digital ZoomTo set the digital zoom To change the date and time Setting the Date and TimeTo change the language Changing the LanguageTo view photos one at a time Reviewing PhotosViewing Your Photos To view thumbnails of your photos Deleting Your PhotosTo delete photos from the memory card Page To lock or unlock a photo Locking and Unlocking Your PhotosTo personalize your welcome screen Personalizing Your Welcome ScreenSystem Requirements Sharing and Printing PhotosConnecting the Camera to Your PC Installing the SoftwarePage Downloading Photos to Your PC Close the dialog box Photos appear in the Photo Album Hp photosmart 215 digital camera user’s guide CompactFlash Memory Card Installing and Removing Memory CardsRemoving the CompactFlash memory card To install a new memory cardTo remove a memory card Determining if a Memory Card is Full To make sure the memory card is correctly installedTo format a memory card Formatting a Memory CardDetermining if the Batteries Need to be Changed Powering Your CameraTo preserve battery life Battery LifeTo insert new batteries Replacing the BatteriesUsing an AC Power Adapter recommended To connect an AC power adapter Hp photosmart 215 digital camera user’s guide Camera Care, Maintenance and SafetyMemory Cards AC Power AdapterBatteries Cleaning the Camera and Lens Camera Specifications Problems and Solutions Troubleshooting and AssistanceProblem Possible Cause Solution Camera won’t Turn onNothing happens Problem Possible Cause Solution When I pressShutter button Shutter button half When I connectWay down, a Time is wrongService Error Problem Possible Cause SolutionGet a Still Images Message whenOut too dark Subject in the center of the frameOut too bright Getting Assistance Help us help you better Page HP Customer Care phone numbers ArcSoft Software Support Hp photosmart 215 digital camera user’s guide Checking the Camera’s Status Appendix a ReferenceIcon Status Meaning Following messages may appear on the status LCDPhoto is taken But the lighting for the subject is not, as in a Capture Mode Menu Playback Mode Menu Canada Appendix B Regulatory and Warranty InformationRegulatory Notices Japan Korea HP Product Duration of Limited Warranty Hewlett-Packard Limited Warranty StatementLimitations of Warranty Limitations of Liability Page AC 44 Pcmcia IndexPage Printing, photos 31 Problems and Solutions Warranty C8890-90029
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