Problem | Possible Cause | Solution |
| The drivers and | Disconnect the camera from the computer. Uninstall |
| software are not | and reinstall the software. Reconnect the camera |
| properly installed. |
|
I get a Still Images | There is an operating | Click OK or Cancel in the error message and |
Service Error | systems error. | reconnect the USB cable. If you still get the message |
message when I |
| after reconnecting two times, restart your computer |
plug in my camera. |
|
|
I can’t delete a | The photo is locked. | Unlock the photo. |
photo. |
|
|
My photo turned | The subject moved | For sharp focus, if possible, ask the subject to stay still. |
out blurry. | while you were taking |
|
| the photo. |
|
| You moved the camera | Hold the camera steady as you press the shutter |
| while you were taking | button. |
| the photo. |
|
| Your subject was too | The camera’s Auto Focus range is 2 feet (60cm) from |
| close to the camera | the front of the lens to infinity. For a clear, sharp image, |
| lens. | make sure your subject is not closer than 2 feet (60cm) |
|
| or use the Macro mode. |
54 | hp photosmart 215 digital camera user’s guide |