Where to Get Help, Where Are My User’s Guides?

Where to Get Help

Follow these steps when you need help from HP:

1Check the setup poster and the Getting Started Guide for help with setting up and using your PC.

2For faster help, be sure to register your HP Pavilion home PC on the Web at: http://www.hp.com/apac/register

3Use Help on your PC to get help with your hardware and software. Click Start and then click Help and Support.

4For help online, go to the HP Customer Care Center Web site at http://www.hp.com/support for technical information or to get software updates.

5If you have not solved the problem, call the HP Customer Care Center at the appropriate number below.

Australia: 1300 721 147

Mon.–Fri. 10 a.m.–9 p.m., Sat.–Sun. 10 a.m.–4 p.m. (local time)

Hong Kong SAR: 2802 4098

Macau SAR: 0800-366

Hours: Mon.–Fri. 9 a.m.–6 p.m., Sat. 9 a.m.–1 p.m.

India: 1-600-114772 (Toll Free) 0124 2346992 (Toll) 9350623861 (SMS Only)

Monday to Saturday 9am–9pm

Hours are subject to change without notice

Indonesia: (21) 350-3408

Hours: Mon.–Fri. 8 a.m.–5 p.m.

Malaysia: 1800 88 8588

Hours: Mon.–Fri. 8:30 a.m.–9:30 p.m., Sat. 8:30 a.m.–12:30 p.m.

New Zealand: 0 800 441 147

Mon.–Fri. 10 a.m.–9 p.m., Sat.–Sun. 10 a.m.–4 p.m. (local time)

Philippines: (2) 867-3551

Hours: Mon.–Fri. 8:30 a.m.–9:30 p.m., Sat. 8:30 a.m.–12:30 p.m.

Singapore: 6272 5300

Hours: Mon.–Fri. 8:30 a.m.–9:30 p.m., Sat. 8:30 a.m.–12:30 p.m.

Thailand: (2) 353-9000

Hours: Mon.–Fri. 8:30 a.m.–9:30 p.m., Sat. 8:30 a.m.–12:30 p.m.

Vietnam: Call your retailer.

Hours are subject to change without notice.

HP Support Web site:

http://www.hp.com/support

HP Registration Web site:

http://www.hp.com/apac/register

Where Are My User’s Guides?

The User’s Guides are on your PC. Click the User’s Guides icon on your desktop, or click Start, All Programs, and User’s Guides. Documentation

is also available at http://www.hp.com/support, where you can search for the support page for your model.

Software Support

If you have questions about your software, call or visit your software vendor’s Web site. The appropriate number or Web address is listed below. Some of these Web addresses may be listed in the Favorites list found in your Internet Explorer browser. Phone and e-mail support may not exist if no information is given. For software not listed, the HP Customer Care Center provides 30-day limited support. All software titles below may not be included with your PC.

Adobe Reader

http://www.pacific.adobe.com/support/main.html

GameChannel by WildTangent

(not available in India) hpdesktp_support@wildtangent.com http://www.wildtangent.com

InterVideo

http://www.intervideo.com

Norton AntiVirus by Symantec

http://www.symantec.com/region/reg_ap/ servsupp.html

Norton Personal Firewall by Symantec

http://www.symantec.com/region/reg_ap/ servsupp.html

OzEmail (Australia)

132884

support@ozemail.com.au

http://www.ozemail.com.au/info/ frameset_techsupport.html

RecordNow! by Sonic

(with CD-RW or DVD+RW/+R option only) http://www.sonic.com

Xtra (New Zealand)

0800 22 55 98 xtrahelp@xtra.co.nz http://www.xtramsn.co.nz