Where to Get Help
Follow these steps when you need help from HP:
1Check the setup poster and the Getting Started Guide for help with setting up and using your PC.
2For faster help, be sure to register your HP Pavilion home PC by
or by phone.
3Use Help on your PC to get help with your hardware and software. Click Start and then click Help and Support.
4For help online, go to the HP Customer Care Center Web site at: http://www.hp.com/cposupport/loc/
regional.html
5If you think you have a hardware issue, before calling HP, run the PC Doctor diagnostic tool that is preinstalled on your PC. Click Start, select All Programs, select PC Help & Tools, and then click
6If you have not solved the problem, first, call your PC retailer or, second, call the HP Customer Care Center at Call 1890 92 39 02 (Republic of Ireland)
Or
0870 010 4320 (U.K.) (8 p/mn).
For PCs bought from PC World, Currys, or Dixons, call 0870 901 3000.
For
HP Support Web Site
http://www.hp.com/cposupport/loc/
regional.html
HP Registration Web Site
To register your PC:
•Click the Register with HP icon on the desktop Or
•Go to: http://www.register.hp.com
Where Is My PC
Documentation?
Documentation is on your PC. Click the documentation icon on your desktop, or click Start, All Programs, and click Documentation. Documentation is also available
at http://www.hp.com/support, on the support page for your model.
NOTE: You can view your PC product number, model number, and serial number, by pressing the Ctrl, Alt, and S keys on the keyboard at the same time.
Software Support
If you have questions about your software, contact or visit your software vendor Web site at the appropriate Web address below:
Apple iTunes
http://www.apple.com/ie/support
http://www.apple.com/uk/support
InterVideo
http://intervideo.com
Pinnacle
http://www.pinnaclesys.com
Sonic
http://www.sonic.com
Are You Missing Components?
Check the contents of the PC box after you’ve purchased your PC. If any components are missing, you have 30 days to contact HP Support for replacement. After this period, you may be charged for these components.
2