Problem | Solution | ||
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My computer won’t | ■ | If the computer doesn’t go through the above procedure, check the following: | |
turn on at all. |
| ■ | The power cord and all cables are securely plugged into the computer. |
(continued) |
| ■ | The power cord is plugged into a grounded outlet. Check to see whether |
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| the outlet works by plugging another item into it. |
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| ■ | The monitor is connected to the computer, plugged in, and turned on. |
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I installed a new | ■ | Be sure that you installed the device drivers that came with the new device. | |
printer or other | ■ | You may need an updated driver for Windows XP. For | |
device, and it won’t |
| contact the vendor directly. For HP peripherals, visit the HP Web site. Refer | |
work. |
| to your Support Guide for details. | |
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The computer doesn’t | ■ | Check the speaker connection. | |
make any sound. | Note: Some systems include an adapter cable for the speakers. The left and right speaker cables | ||
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| plug into the adapter cable. The adapter cable plugs into the speaker port on the back of |
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| the computer. |
| ■ | If your speakers have a power button, check whether it is turned on and the | |
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| power supply is turned on (select models only). | |
| ■ | Remove the headphone connection. | |
| ■ | Use the keyboard controls to increase the volume. | |
| ■ | Press the Mute button on the keyboard to see if the mute feature is turned on. | |
| ■ | Click the Volume icon on the taskbar. Increase the volume, and make sure the | |
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| Mute box is not selected. | |