Problem | Solution | |
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The mouse doesn’t | 3 | If nothing happens when you move the mouse, it’s possible that the mouse is |
work, even though |
| connected improperly. |
everything else does. |
| PS/2 mouse only: Check that the cable connector pins are straight. Make sure the |
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| mouse is connected to the mouse port, not to the keyboard port. To reconnect these |
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| two cables, turn the computer off, reconnect the cables, and then turn the computer |
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| back on. |
| 3 | If the pointer doesn’t move on the screen when you move the mouse, clean the mouse. |
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| For an optical mouse, wipe the light sensor lens on the bottom of the mouse with a |
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| |
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| 1 Remove the mouse ball by unscrewing the bottom of the mouse. |
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| 2 Clean the mouse ball with a damp cloth (not paper). |
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| 3 Use your finger to move the rollers in the mouse ball housing, and remove lint |
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| and dust. |
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| 4 Replace the mouse ball, and screw on the cover. |
| 3 | The computer might have stopped. Reset the computer by pressing and holding the |
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| computer On button until the computer turns off (approximately five seconds). Then |
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| turn the computer back on. |
Non system disk error | 3 | The PC is trying to start the operating system from the diskette drive. Press the Eject |
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| button, and remove the diskette from the drive. |
Invalid Media error | 3 | The PC is trying to start the operating system from the hp |
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| Eject button immediately after turning on the PC and remove the CD from the drive. |