Problem | Solution | |
|
|
|
The computer (or part | 3 | Try restarting the computer as follows: |
of it) doesn’t seem to |
| 1 Click Start on the taskbar. |
be working. |
| 2 Click Turn Off Computer. |
|
| |
|
| 3 Click Restart. |
| 3 | If the computer shows no response to mouse or keyboard actions, reset the computer: |
|
| 1 Press and hold the On button until the system turns off. |
|
| 2 Wait a few seconds, and turn the computer back on. |
|
| Note: Using the On button to reset the system is not recommended and should be used |
|
| only as a last resort. |
| 3 | It’s possible that a voltage spike, power outage, or brownout has occurred. |
|
| Symptoms of voltage spikes include a flickering video display, unexpected computer |
|
| startups, and the computer not responding to your commands. A voltage spike can |
|
| occasionally corrupt or destroy files, so it is a good idea to consistently make backup |
|
| copies of your data files. Prevent voltage spikes by installing a surge suppressor made |
|
| for use with computers between the power outlet and the computer power cord. |
The monitor doesn’t | 3 | Check the connection of the power cord into the monitor. |
work, even though the | 3 | Make sure the monitor is turned on — it has its own power button. |
computer appears to. | 3 | Make sure the monitor power cord is plugged into a grounded outlet. Check to see |
|
| whether the outlet works by plugging another item into it. (If the light on the front of |
|
| the monitor is lit, the monitor is getting power.) |
| 3 | Check the cable connection between the monitor and the computer. The cable |
|
| connectors must be pushed in all the way. |
| 3 | Adjust the brightness and contrast controls on the monitor. |
|
|
|
Help
Quick Start Guide 71