Recovery CDs
Consumers who wish to have recovery CDs may purchase those CDs for a minimal shipping and handling charge. Based on HP’s contractual agreements with its software partners, there are three approved scenarios in which customers may wish to order Recovery CDs from HP:
The original hard drive has failed and the customer does not want an imaged hard drive from HP (for example,
The original hard drive has been replaced by a larger capacity hard drive.
The original hard drive has been reformatted or
Important: This recovery CD set is a complete image of the original HP Pavilion home PC hard drive contents and is matched to your model number. When using the recovery CDs to recover the hard drive, any files or software that you created, saved, or installed on the computer will be overwritten. Therefore, please remember to back up your files prior to using your recovery CDs.
To order recovery CDs, contact the
HP Customer Care Center at
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