HP 500-023w, 500-017c, 500-016, 500-010xt, 500-018 Troubleshooting, Computer does not start, Symptom

Page 16

5 Troubleshooting

Refer to the documentation provided by the product manufacturer for information about peripheral-specific problems, such as issues with a monitor or a printer. The following tables present some issues you might encounter while installing, starting up, or using your computer and possible solutions.

For more information or for additional troubleshooting options, see Getting information on page 1.

Computer does not start

Symptom

Possible solution

Error message: Hard disk drive error.

Restart the computer.

1.Press the Ctrl+Alt+Delete keys on the keyboard simultaneously.

2.Select the Power icon, and then select Restart.

Or, press and hold the Power button on the computer for 5 or more seconds to turn off the computer, and then press the Power button to restart the computer.

3.If Windows opens, immediately back up all important data to a backup hard disk drive.

4.Contact Support, whether it was possible or not to start up Windows. Either the hard disk drive or the system board may need to be replaced.

Computer will

Ensure that the cables connecting the computer to the external power source are plugged in

not turn on or

properly. When the cables connecting the computer to the external power source are plugged

start.

in properly, and the wall outlet is functioning, the green power supply light on the back of the

 

computer should be on; if it is not, contact Support.

 

 

 

If the display (monitor) is blank, the monitor might not be properly connected. Connect the

 

monitor to the computer, plug it in, and turn it on. See Display (monitor) on page 12.

 

 

 

Test the wall outlet by connecting a different electrical device to it.

 

 

10 Chapter 5 Troubleshooting

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Contents Hdmi DVI VGA Page Page Page Copyright and License Page Type of information Where to find Getting informationComputer, and then select User guides Setting up your computer Connecting to the Internet Using Beats Audio select models only Setting up additional featuresUsing an Hdmi monitor Adjusting resolution Resolution for Nvidia graphics cards Setting up multiple displaysNvidia graphics ATI Eyefinity Catalyst setup Cleaning procedures Maintaining your computerSymptom TroubleshootingComputer does not start Select Task Manager Symptom Possible solution PowerDisplay monitor Keyboard and mouse general Keyboard and mouse wireless Internet access Speakers and soundSecurity Then select Troubleshoot audio playbackSoftware troubleshooting Under Network and Internet, select Connect to the InternetSoftware troubleshooting Under Programs, select Uninstall a program Support information Where to get helpWays to get help Customer support for repairs Before upgrading your hardwarePage Power to make a change How you can help What we do
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110-220z, 810-145qe, 810-270st, 500-070, 500-147c specifications

The HP 500 series is a range of desktop computers that includes models such as the HP 500-a60, 500-159, 500-123w, 500-089, and 500-037c. Each model offers a blend of performance, reliability, and versatility, aimed at both home and small business users.

The HP 500-a60 is designed with a focus on everyday computing tasks. It typically features Intel's powerful processors, enabling smooth multitasking and efficient performance for applications ranging from word processing to media consumption. With ample RAM and ample storage capacity, users can store important files and programs without worrying about slowdowns.

The 500-159 model stands out with its advanced graphics capabilities, making it suitable for both casual gamers and graphic designers. It often comes equipped with a dedicated GPU, which enhances visual performance and allows for the smooth rendering of high-definition content. Additionally, this model is designed with upgradable components, giving tech-savvy users the option to enhance their experience over time.

The HP 500-123w is known for its compact design, making it an ideal choice for users with limited desk space. Despite its small footprint, it doesn’t compromise on performance. With its energy-efficient processor and low noise levels, this model is perfect for both home and office environments. It also features multiple connectivity options, including USB ports and HDMI outputs, to accommodate various peripherals.

The HP 500-089 model emphasizes connectivity, integrating advanced Wi-Fi technology and Bluetooth capabilities. This allows for seamless interaction with multiple devices and a stable internet connection. Moreover, this model usually comes pre-installed with Windows, offering a user-friendly interface and access to a wide array of applications from the Microsoft Store.

Lastly, the HP 500-037c is recognized for its focus on security and durability. It often integrates HP’s security features, such as BIOS protection and a warranty that offers peace of mind. This model is well-suited for environments where data security is a priority.

In conclusion, the HP 500 series models, including the 500-a60, 500-159, 500-123w, 500-089, and 500-037c, offer a variety of features and characteristics tailored to different users’ needs, from casual home computing to professional graphic design and secure office environments. Each model comes packed with technology that enhances usability, connectivity, and performance, making them reliable choices in the desktop market.
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