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Speakers and sound
Symptom | Possible solution |
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No sound is | 1. From the Start screen, type c, select Control Panel, and then select System and |
produced. | Security. |
| 2. Under Action Center, select Troubleshoot common computer problems, and |
| then select Troubleshoot audio playback. |
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| If you use an |
| (select models only) to connect your monitor to the computer, you should also connect |
| analog speakers to the computer Audio Line Out connector if you want to hear sound |
| during the initial setup of the computer. Refer to the Setup Poster to connect analog |
| speakers. |
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| If you are using |
| adjust volume. Use the |
| ensure that audio is enabled and that the volume is set appropriately. |
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| Ensure that you connected powered (active) speakers and that they are turned on. |
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| Turn off your computer, and then unplug and reconnect the speakers. Ensure that the |
| speakers are connected to an audio connector, not a Line In or headphone connector. |
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| To resume from Sleep mode, press the Sleep button (select models only), or press Esc. |
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| Unplug headphones if they are connected to your computer (or speaker system). |
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Volume is very low | Ensure that you connected the speakers to the Audio Out (lime green) connector on the |
or unsatisfactory. | back of the computer. (Additional audio connectors are used for |
| speakers.) Detached |
| such as batteries or a power cord) do not produce satisfactory sound. Replace the non- |
| powered speakers with powered speakers. |
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Internet access
Symptom | Possible solution |
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Internet programs | Log in to your ISP, and start the desired program. |
do not start |
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automatically. |
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Speakers and sound | 15 |